Merzik Report post Posted 12/13/2004 12:00 PM I want to change the hold music . how can i do this change. Share this post Link to post
SupportTeam Report post Posted 12/13/2004 08:57 PM Which 'music on hold' do you want to change? Share this post Link to post
Merzik Report post Posted 12/14/2004 08:59 AM The tone which we heard wills the call transfer. Share this post Link to post
SupportTeam Report post Posted 12/14/2004 11:47 AM If you are doing hookflash transfers then the music on hold is played by the PBX or the phone company. VoiceGuide has no control over that is played at that time. Share this post Link to post