Problem Recognizing The Card.

[Guest Don]

I have a Dialogic d41d Card in my windows 2000 computer, its works fine with spitfire software on all lines. I'm thinking about switching to voice guide software since it allow more customize script

 

After downloading the software and installing it on the my computer, some how the software doesn't sees the dialogic card in the configuration wizard, I do have the card configured property and the service is turned ON, when I installed the voice guide software, can you let me why the configuration wizard isn't seeing the dialogic card in my system.

 

Thanks.

[SupportTeam]

Have you installed the Dialogic TAPI & Wave drivers as per the instructions here:

http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm