Voice Guide For Dialogic

[shirazk]

i got the voiceguide for dialogic from the sales team. is this only for ISDN? i need robbed bit.

[SupportTeam]

This version will work with Robbed Bit as well.

There should be instructions in the readme.txt file on how to set it up for Robbed Bit.

[shirazk]

thisis all it says. nothing about robbed bit only ISDN

 

 

 

iTo use "VoiceGuide for Dialogic" you will need to apply the included patch

after installing VoiceGuide on your system.

 

You will need to select the "Standard TAPI" option when installing VoiceGuide.

 

To update VoiceGuide to ISDN version you will then need to:

 

1. place LinesConfig.xml in VG's \data\ subdirectory

2. place ktTelControl.ocx in Windows' \System32\ subdirectory

3. place libexpat.dll in Windows' \System32\ subdirectory

4. place VgMulti.exe and VgLv.exe in VG's main directory, overwriting previous files.

5. Open a DOS Command Window. (Start->Programs->Accessories->Command Prompt)

Change to Windows' \System32\ subdirectory using command:

 

cd c:\Windows\System32

 

and run the following commands:

 

regsvr32 -u tapiwrap.ocx

regsvr32 ktTelControl.ocx

 

6. edit the LinesConfig.xml file to use a valid script if you have

VoiceGuide installed in directory other then C:\Program Files\VoiceGuide\

 

Start VG and call into the system. You should now hear the Calling Card demo script.

[SupportTeam]

It does look like you have slightly old instructions.

Here is the current version of that file:

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VoiceGuide for Dialogic

Installation Guide

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To use "VoiceGuide for Dialogic" you will need to apply this patch

after installing the downloadable VoiceGuide on your system.

 

You will need to select the "Standard TAPI" option when installing VoiceGuide.

 

To update VoiceGuide to the "for Dialogic" version you will then need to:

 

1. place Config.xml in VG's \data\ subdirectory

 

2. place ktTelControl.ocx in Windows' \System32\ subdirectory

 

3. place libexpat.dll in Windows' \System32\ subdirectory

 

4. place VgMulti.exe and VgLv.exe in VG's main directory, overwriting previous files.

 

5. Open a DOS Command Window. (Start->Programs->Accessories->Command Prompt)

 

   Change to Windows' \System32\ subdirectory using command:

 

   cd c:\Windows\System32

 

   and run the following commands:

 

   regsvr32 -u tapiwrap.ocx

   regsvr32 ktTelControl.ocx

 

6. If you are using something other then a 4 port analog card then you may

   need to edit the Config.xml file and specify which lines which you would like

   VoiceGuide to control.

   See the sample Config.xml files for examples of how to set up the Config.xml

   file for different systems.

   This step may be a bit tricky depending on which cards are installed

   in the system.

   If you have any problems email support@voiceguide.com or post

   your question in the support forum.

 

7. Edit the Config.xml file to use a valid script if you have

   VoiceGuide installed in directory other then C:\Program Files\VoiceGuide\

 

 

Start VG and call into the system. You should now hear the Calling Card demo script.

 

 

All sound files used with this system should be in following format: "PCM 8kHz 8bit Mono".

 

----------------------------------------

Notes for Robbed Bit installations:

----------------------------------------

 

Protocol should be: "pdk_us_mf_io" or "us_mf_io"

 

 

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Notes for CAS installations:

----------------------------------------

 

Protocol should be: "xx_r2_io"

Where "xx" stands for the initials of the country in which you are running the system.