Auto Attendant - No Extension Specified

[Guest Guest_Doug]

I am using version 5.2.3a of Voiceguide.

 

When using the Auto Attendant and spell by name feature a vb script: c:\program files\voiceguide\data\vbs_6_1.vbs

Line: 93

Char: 5

Error: Subscript out of range: '[number: 0]"

Code: 800A0009

Source: Microsoft VBScript runtime error

[SupportTeam]

Please unzip the attached file in VoiceGuide's \system\vm\ subdirectory and try again.

 

This version of the 'find user' script handles situations where the extension is not specified by transferring the call straight to the voicemail box.

vm_aaFindUser_3_Jan_05.zip

[Guest Guest_Doug]

I unzippped the files as suggested and then tried the auto attendant with the spell name feature and no extension specified. I received the following vb script: c:\Program Files\VoiceGuide\data\vbs_6_1.vbs

Line: 98

Char: 103

Error: Expected ')'

Code: 800A03EE

Source: Microsoft VBScript compilation error

[SupportTeam]

There was a typo in the uploaded scripts. Please try these ones.

vm_aaFindUser_4_Jan_05.zip

[Guest Guest_Doug]

I unzipped the revised file as suggested and then tried the auto attendant with the spell name feature and no extension specified for the voice mail box. I received the following vb script: c:\program files\voiceguide\data\vbs_6_1.vbs

Line: 94

Char: 5

Error: Subscript out of range: '[number: 0]'

Code: 800A0009

Source: Microsoft VBScript runtime error

[SupportTeam]

3rd time lucky...

 

I think we've found this time what was causing the problem...

 

Please let us know how you go with it.

vm_aaFindUser_7_Jan_05.zip

[Guest Guest_Doug]

The last fix worked fine.

 

Thanks,

Doug