Guest Dave L Report post Posted 01/05/2005 01:34 AM I need to get the called number (not called id). What's the $RV variable name? And also does my digital phone line support this by looking at the log: 033027.40 6 linedevstate 2048 0 0 033027.40 6 callstate OFFERING 66429 0 4 033027.45 6 Lev_CallerID [0832968886,,0000] 033027.45 6 rv add [DNIS]{0000} 033027.45 6 callinfo CALLEDID 033027.45 6 callinfo ORIGIN 033027.45 6 ring 0 033033.40 6 ring 2 033033.42 6 No old processes from last call (could not obtain handle) 1568, 0 033033.42 6 Answer the call at 1/5/2005 3:30:33 AM 033033.42 6 lineAnswer(66429) => 65866 033033.95 6 callstate CONNECTED 66429 1 0 033033.95 6 callstate CONNECTED 66429,1,0 033033.95 6 WorkingModeTAPI@Connected= 033033.95 6 WorkingModeScript@Connected= 033033.00 6 Inband detection not enabled 033033.00 6 StartLoadedVgs at 1/5/2005 3:30:33 AM 033033.00 6 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Test\} 033033.00 6 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Test} 033033.00 6 rv add [$RV_STARTTIME]{1/5/2005 3:30:33 AM} 033033.00 6 rv add [$RV_DEVICEID]{6} 033033.00 6 rv add [$RV_CIDNAME]{} 033033.00 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 033033.00 6 rv add [$RV_CIDNUMBER]{0832968886} 033033.00 6 tapi Reply (LineEvReply) ok 65866 0 033033.00 6 callinfo MONITORMODES 033034.01 6 timer clear 033034.01 6 [Play CID] Playing 033034.01 6 [Play CID] Playing () Share this post Link to post
SupportTeam Report post Posted 01/05/2005 01:50 AM Looks like the dialed number (DNIS) data is sent, but the data is set to '0000'. The RV you use to access the dialed number is: $RV[DNIS] look at this line in the trace: 033027.45 6 rv add [DNIS]{0000} it shows that VG created $RV[DNIS] for you to use later... What type of line are you using? Please give more info about your setup. Share this post Link to post
Guest Dave Report post Posted 01/05/2005 06:37 AM The lines are normal analogue lines from the telco (no PBX) but I've asked them to add CLI and other ISDN features so it should behave like an ISDN. Share this post Link to post
SupportTeam Report post Posted 01/05/2005 07:19 AM Usually the only way to transmit Dialed Number info on analog lines is by Inband Signaling, which is not used here... If you get some meaningful data (other then "0000") for the DNIS field please let us know. Share this post Link to post
Guest Guest Report post Posted 01/05/2005 09:38 AM Can I get Inband Signaling from the telco? And how do I enable Inband Signaling? Share this post Link to post
SupportTeam Report post Posted 01/05/2005 11:23 PM Can I get Inband Signaling from the telco? Usually no, but best to speak with your telco. Did they say how they can supply the DNIS information? And how do I enable Inband Signaling? It's in the Help file. Here is an online copy of the relevant page: http://www.voiceguide.com/vghelp/html/Inba...ndSignaling.htm Share this post Link to post