Cannot Install Voiceguide 2.9.1 Version

[Guest Tomas]

I tried to download the older version of VoiceGuide 2.9.1 and recieve the following error when trying to install on Windows 2000 server SP4:

 

Cannot find VBRUN300.DLL!!!

 

 

I cannot get the VG to work on my system even though everything else works:

 

talker

Horoscope

 

This all works on there own.

 

I have installed VG 5.2.3018 on Windows 2000 Server with SP4, removed sound card from system and re-installed the Wave Driver, after re-boot.

 

My error log reads:

 

 

134245.44 6 linedevstate 2048 0 0

134245.45 6 callstate OFFERING 66441 0 4

134245.45 6 Answer the call at 1/8/2005 1:42:45 PM

134245.47 6 lineAnswer(66441) => 66458

134245.47 6 callinfo CALLEDID

134245.47 6 callinfo ORIGIN

134245.47 6 ring 0

134246.01 6 callstate CONNECTED 66441 1 0

134246.01 6 callstate CONNECTED 66441,1,0

134246.01 6 WorkingModeTAPI@Connected=

134246.01 6 WorkingModeScript@Connected=

134246.06 6 Inband detection not enabled

134246.07 6 StartLoadedVgs at 1/8/2005 1:42:46 PM

134246.07 6 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Palm-Beach-RealEstate\}

134246.07 6 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Palm-Beach-RealEstate}

134246.07 6 rv add [$RV_STARTTIME]{1/8/2005 1:42:46 PM}

134246.08 6 rv add [$RV_DEVICEID]{6}

134246.08 6 rv add [$RV_CIDNAME]{}

134246.08 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

134246.08 6 rv add [$RV_CIDNUMBER]{}

134246.09 6 tapi Reply (LineEvReply) ok 66458 0

134246.09 6 timer clear

134246.09 6 [Play 1] Playing

134246.09 6 [Play 1] Playing (C:\Program Files\VoiceGuide\Scripts\Palm-Beach-RealEstate\Market Value.wav)

134246.10 6 play set playid=967901

134246.13 6 PlaySoundStart err=[0 play PlaySoundStart ResetWavOutAndContinuePlay=>32,play pss EnsureWaveOutIsOpenAndReady=>play waveOutOpen mapped failed WAVERR_BADFORMAT] [C:\Program Files\VoiceGuide\Scripts\Palm-Beach-RealEstate\Market Value.wav]

134246.14 6 path {WAVERR_BADFORMAT} not found

134246.14 6 play set playid=967901

134246.15 6 PlaySoundStart err=[0 play PlaySoundStart ResetWavOutAndContinuePlay=>32,play pss EnsureWaveOutIsOpenAndReady=>play waveOutOpen mapped failed WAVERR_BADFORMAT] [C:\Program Files\VoiceGuide\system\voice\ErrorPlayingFile.wav]

134246.16 6 For Dialogic use: PCM 11Khz 8bit Mono

134246.16 6 rv add [Hangup Time]{1/8/2005 1:42:46 PM}

134246.17 6 Hanging up call... [srlib PlaySoundStart]

134246.17 6 RecSoundStop ok

134246.18 6 PlaySoundStop err=0

134246.19 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

134246.19 6 fnHangupCall end

134246.20 6 RunModule PLAY end

134246.21 6 play end current play (playid=0)

134246.21 6 ScriptEventCode 8001 iLineState=900

134246.22 6 LsAwaitingCalls EV_PLAY_FINISHED

134246.22 6 play end current play (playid=0)

134246.23 6 ScriptEventCode 8001 iLineState=900

134246.23 6 LsAwaitingCalls EV_PLAY_FINISHED

134246.24 6 callinfo MONITORMODES

134248.04 6 linedevstate 2048 0 0

134248.05 6 callstate IDLE 66441 0 0

134248.06 6 WorkingMode@Idle=

134248.06 6 timer clear

134248.07 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

134248.08 6 tapi Reply (LineEvReply) ok 66407 0

134249.05 6 timer fired EV_TIMEOUT_TIMETOREINITLINE

134249.07 6 ScriptEventCode 9008 iLineState=900

134249.07 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

134249.07 6 ReinitTelephony due to IDLE

134249.09 6 tapic lineDeallocateCall(MainCall:66441) 0

134249.30 6 lineOpen(6)=>

134249.32 6 Waiting for a call...

134249.32 6 LineHandle=66424

134249.32 6 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

134249.55 0 dial start any summary:|6:rdy=0|

134250.55 0 dial start any summary:|6:rdy=0|

134251.55 0 dial start any summary:|6:rdy=0|

134252.33 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

134252.33 6 ScriptEventCode 9013 iLineState=900

 

 

Any help would be great..

[SupportTeam]

Just search for VBRUN300.DLL in Google and you'll get plenty of hits for where you can download it from.

 

Does the Calling Card demo script work for you in v5.2.3 ?

[Guest Tom]

Credit card demo does not work also.