Guest Jack_VR Report post Posted 01/19/2005 06:49 PM Hi There, Our outgoing call was stopped by the system itself last weekend. After the investigation, we found out the last number that voice guide system called was 562.425.0000 (the phone number with . symbol), after that, the system was working not properly for whole day. I'd like to know if the . symbol in call list file was the reason of that problem? Regards, Jack Share this post Link to post
SupportTeam Report post Posted 01/19/2005 10:10 PM Have you had the log files enabled? Try reproducing the problem and please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong. When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. You can enable the automatic saving of the logs to files in \log\ directory as well. Share this post Link to post
