Multiple Wav Files Chained With ','

[Guest Dennis Abraham - Charlotte, NC -]

I would like to chain two fles together to play "as one" ...

 

This is the first "Play a Sound File" box in the script.

Each file plays by itself just fine. When I connect the two with a comma - I get an "invalid filename" message. The files are specified as below - but on one line:

 

C:\Program Files\VoiceGuide\Wav\Howdy.WAV + C:\Program Files\VoiceGuide\Wav\AnswerMach\MainMenu.WAV

 

 

Thanks .. abe

[Guest Dennis Abraham - Charlotte, NC]

The "+" in the previous append should have been a ", " .... still fails of course.. abe

[SupportTeam]

Are you using v4.9 of VoiceGuide?

 

I've just tried it and specifying multiple files works fine. Here is a trace of an incoming call and the start module plays 3 files (0.wav, 1.wav and 2.wav)

 

01546 7 tapie callstate OFFERING 66305 0 4

01562 7 Answer the call

01578 7 lineAnswer(66305) => 66322

01593 7 tapie callinfo CALLEDID

01609 7 tapie callinfo ORIGIN

01625 7 tapie ring 0

02125 7 tapie callstate CONNECTED 66305,1,0

02140 7 WorkingModeTAPI=

02140 7 WorkingModeScript=

02187 7 Inband detection not enabled

02203 7 tapi Reply 66322 0

02218 7 [Play 1] Playing

02218 7 [Play 1] Playing (c:\Projects\Vg32\system\voicedlgc\0.wav, c:\Projects\Vg32\system\voicedlgc\1.wav, c:\Projects\Vg32\system\voicedlgc\2.wav)

02250 7 PlayMulti(1)[c:\Projects\Vg32\system\voicedlgc\0.wav]

02265 7 PlayMulti(2)[c:\Projects\Vg32\system\voicedlgc\1.wav]

02281 7 PlayMulti(3)[c:\Projects\Vg32\system\voicedlgc\2.wav]

02375 7 PlaySoundStartMulti ok

02375 7 RunModule PLAY end

04687 7 wb(30223402)

04750 7 Play End line[7] (id=302234)

 

 

If you still have problems with your system could you please post a copy of your VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

 

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)