Guest Vinesh Report post Posted 01/25/2005 08:07 AM Hi there, i'm busy developing an IVR system using VoiceGuide and i need to know is is possible to record the entire call from within the script that is capturing the user's inputs ? Or will we have to connect an external recording device ? Please Help ... Share this post Link to post
SupportTeam Report post Posted 01/25/2005 08:11 AM You need external device. Share this post Link to post
vinesh Report post Posted 01/25/2005 08:16 AM cool thanks can you recommend any ... ? Share this post Link to post
SupportTeam Report post Posted 01/25/2005 08:24 AM http://www.nice.com/ http://www.nice.com/products/multimedia/nicelog.php Share this post Link to post