Trying to use VG's COM functions from ASP.Net

[beanywilson]

Sorry to bother you but we have setup an aspx to test VoiceGuide. The code is :-

 

Public Function sendCaseAlert(ByVal strCaseId As String, ByVal strDialString As String) As String

Dim voiceGuide As Object

 

voiceGuide = CreateObject("VoiceGuide.CommandLink")

voiceGuide.Dialer_OutDialQueAdd(strDialString, 0, 0, 0, "", "", 1, "", "C:\Program Files\VoiceGuide\Scripts\case_out\case test.vgs", "", "[srchCaseId]{" & strCaseId & "}", 0, 0, 0, "")

voiceGuide = Nothing

Return "Sent"

 

End Function

 

Problem 1) if VocieGuide is running then we get an activex error.

2) if not then the voiceguide server starts in memory and runs for a while but the voiceguide server doesn't use the correct TTS engine from the control panel and also then all other access to the system fails. We have a vbscript on the console that works if the voiceguide system is running.

 

Please help !!!!!

[SupportTeam]

We have a vbscript on the console that works if the voiceguide system is running.

Sounds like you should then just call that VBScript from within your ASP page.

[beanywilson]

But if that script is called :-

1) From a web Page

2) From a Terminal Server Session

 

Then if the VoiceGuide System is running on the main console, will fail or invoke the voice system in memory and we end up with the TTS being wrong.

 

I understand that you may be able to run Voice Guide as a service, is this available yet as this may get around the problem.

 

If is only when something is called from the Main Console that it actually works as it should.

 

Voice Guide 5.2.3 running on Windows 2000 Server.

[SupportTeam]

To start VoiceGuide as a service you can just use firedaemon: http://www.firedaemon.com or SRVANY, or just about any other 'service creating' utility out there.

 

There are many clients who have set up VG as a service that way.

[briesmith]

We were given to understand that VG would soon be able to run as a service without relying or depending on other, 3rd party, products.

 

Has that direction been abandoned, just delayed or did we have hold of the wrong end of the stick?

 

PS While writing about directions and progress how's speech/voice recognition coming along?

[SupportTeam]

The versions of VoiceGuide designed to control T1/E1 ISDN lines can now run as a service. This will soon be extended to the version of VG designed for Analog Dialogic cards as well.

 

Speech is supported using Nuance engine. For more information regarding the "Speech Recognition" add-on please email sales@voiceguide.com