Voiceguide & Windows 2003

[vinesh]

Hi there, when trying to run voice guide in windows 2003 std edition with a dialogic card the voice guide program keeps hanging when we try to run it...

 

is there anything we need to do to get it to work ?

[SupportTeam]

What Dialogic card are you using?

Which release version of VoiceGuide are you using?

 

Are any traces created in VG's \log\ subdirectory (you can enable these in VG.INI file manually)

[vinesh]

I'm using a Dialogic D/600JCT-2E1 on a Windows 2003 Std Edition Server.

Voice Guide Version 5.2.3b

I enabled logging and i've attached log file (log.txt)

log.txt

[SupportTeam]

For E1 ISDN lines you should be using 'VoiceGuide for Dialogic'.

I'll arrange for it to be forwarded to you.

[vinesh]

thank you

[vinesh]

hi there, nobody has sent me anything yet ?

Do i need VoiceGuide for ISDN ?

[SupportTeam]

I checked and it was sent to you... Please send another email support@voiceguide.com to confirm your email address.

[vinesh]

could you please resend it, i think our spam filters rejected the file .... or is there another location where i can retrieve the file from ?

[SupportTeam]

resent.