Ddi Validation

[Guest Jose Luis Pérez]

We aim to have one isdn dialogic to run multiple services (depending on ddi and cli).

 

Services will be executed with different options being originated based on incomming ddi.

 

Incomming call arrives.... we check ddi

a) DDI "1"..... we run ivr tree 1

DDI "2"..... we run ivr tree 2

etc....

 

We must use the calling number of the isdn incoming setup message.

MAy you confirm the variable where it comes that DDI?

 

note: we would like to do so not answering the call. if it´s feasible.

 

Exactly the same to run specific trees based on clis.

 

What´s de variable to do so?

 

Again the variable should come from the incoming isdn setup message.

 

Thanks a lot for your help.

 

my email is jlperez@xtratelecom.es

 

 

 

José Luis

[SupportTeam]

MAy you confirm the variable where it comes that DDI?

you use this:

 

$RV[DNIS]

 

use it in an Evaluate Expression module to switch to different parts of the script depending on what number the caller dialed...

[Guest Jose Luis Pérez]

We need offer several IVR services (according the ddi).

 

Programming all services in the same script can be complex (a big script!!!). I would prefer one script for each service.

 

It's possible select the script to be executed according the ddi?

 

Thanks in advance.

 

(note: our version is: 6.0.1047 Enterprise VG Dialer, 20 line license)

[SupportTeam]

... we just gave you the RV to use in the previous post...

 

Have you tried using it yet?

 

Are you using ISDN lines?

 

If you are using ISDN lines and are not getting the DDI / DNIS I'd suggest first contacting your telco supplier to confirm that they are sending it.