Setting Up A System For 3 Lines To 16 Internal?

[Guest Ronny Yam]

I am heading to setup a IVR system for my company. It seems that Voiceguide is the right choice. However, I am confused with the integretion between software and hardware. Without no doubt, I need to install the voiceguide software on my pc with a 4 ports modem card(D/41JCT) etc. If I want system for 3 lines to 16 internal stations, what should I do for the next step?

 

Should I arrange the system like?

3 Telephone lines -> computer with IVR -> PBX with 3 to 16 -> 16 telephone sets.

 

If it is true, am I choosing the right card D/41JCT? or Is there any better system arrangement?

[SupportTeam]

The D/41JCT is the better choice for professional solutions.

 

The Dialogic card should be attached to the PBX's extensions - then it can transfer calls to other extensions just like any other call transfers from any extension.