Insert Caller Id Into Database

[kempvet]

I only have one module in the script that it set to run when the line first rings called caller ID.

 

when the phone first rings I want to INSERT the caller ID into an access database (text field). The caller ID is working on the modem as it is appearing in the popup box and also in the dialog files.

 

the line

 

INSERT INTO client (callerID) VALUES ('4354354') works fine but the line and will insert the value of 4354354

 

INSERT INTO client (callerID) VALUES ('$RV_CIDNUMBER') doesn't produce anything

but the mispelled

 

INSERT INTO client (callerID) VALUES ('$RV_CIDNUMBE') produces the value of $RV_CIDNUMBE

 

it appears like the $RV_CIDNUMBER is blank

 

why would the popup box display the callers number and the $RV_CIDNUMBER be blank.

 

does something need to be defined before this module is started.

 

the fact that $RV_CIDNUMBE is appearing in the database and there is nothing when $RV_CIDNUMBER is used suggests that the value of the $RV_CIDNUMBER is also blank.

[kempvet]

the same thing is occuring when a VBS is used as well,

[kempvet]

btw,

the free cidv10 works fine and can place the $RV_CIDNUMBER to text file with no problems, it only the program that I paid $$$$$ for that has the problem.

[kempvet]

the problem appears to have been fixed by downloading the latest version the 5.3.2b appears to have fixed the problem that was in the 5.3.2a.

 

A lession to learn for all posters

 

download the lastest version before you post.

[SupportTeam]

Good to hear it's workig for you now, although it's puzzling as to why it wasn't working with v5.2.3a - we have not received any other reports of $RV_CIDNUMBER problems for that version.

 

Just out of curiosity, was CallerID saved in VG's script logs when you used v5.2.3a? (.vgl/.csv/.xml logs)

[kempvet]

yes it was, that made it even more puzzling