Pager Notification

[Guest Victor Rodrigues]

I'm getting some succes with this new modem I just bought (External Modem Balster V92 USB). I really want this software to work. It's the best featured program I have found to date.

 

Problem: My voicemail boxes aren't notifying my pager. I am using the trial version.

 

 

60718 0 tapie callstate OFFERING 65861 0 4

60718 0 tapie ring 1

66687 0 tapie ring 2

66687 0 Answer the call

66687 0 lineAnswer(65861) => 65724

66687 0 tapie callstate ACCEPTED 65861 0 0

66812 0 tapi Reply 65724 0

66812 0 tapie callstate CONNECTED 65861,0,0

66812 0 WorkingModeTAPI=

66812 0 WorkingModeScript=

66812 0 TimeoutClear

66812 0 [Main] Playing

66812 0 [Main] Playing (C:\Program Files\ivg\Scripts\Custom Messages\Main.wav)

66968 0 PlaySoundStart ok [C:\Program Files\ivg\Scripts\Custom Messages\Main.wav]

66968 0 TimeoutClear

66968 0 RunModule PLAY end

66968 0 wa(12063,46681200)

76218 0 tapie monitordigits 50 2

76218 0 LsPlayMsg [2]

79015 0 PlaySoundStop ok

79031 0 TimeoutClear

79031 0 [Chairs & Linens] Playing

79031 0 [Chairs & Linens] Playing (C:\Program Files\ivg\Scripts\Custom Messages\Chairs & Linens VM.wav)

79171 0 PlaySoundStart ok [C:\Program Files\ivg\Scripts\Custom Messages\Chairs & Linens VM.wav]

79171 0 TimeoutClear

79171 0 RunModule PLAY end

79171 0 wa(11786,47903100)

90984 0 Play End line[0] (id=479031)

90984 0 LsPlayMsg EV_PLAY_FINISHED

90984 0 TimeoutSet 10 EV_TIMEOUT_HANGUP

90984 0 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

90984 0 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

90984 0 TimeoutClear

90984 0 TimeoutClear

90984 0 [220] Playing Welcome Message

91078 0 PlaySoundStart ok [C:\Program Files\ivg\system\voice\VmbWelcomeMsgDefault.wav]

91093 0 TimeoutClear

91093 0 [220] Play welcome message

91093 0 wa(2869,49100000)

93984 0 Play End line[0] (id=491000)

93984 0 LsVmLm_PlayWelc EV_PLAY_FINISHED

94093 0 PlaySoundStart ok [C:\Program Files\ivg\system\voice\beep1.wav]

94093 0 TimeoutClear

94093 0 wa(428,49398400)

94562 0 Play End line[0] (id=493984)

94562 0 LsVmLm_PlayWelc_Beep EV_PLAY_FINISHED

94640 0 RecSoundStart file[C:\Program Files\ivg\data\VmSave\220_0515101355_1_0_.wav] ok

94640 0 TimeoutSet 180 EV_TIMEOUT_RECMAXTIME

94640 0 [220] Recording Message

06640 0 LsVmLm_Rec EV_SILENCE_DETECTED

06640 0 Silence Detected

06640 0 TimeoutSet 2 EV_REC_FINISHED

11656 0 LsVmLm_Rec EV_REC_FINISHED

11656 0 TimeoutClear

11656 0 tapie monitordigits 42 2

11656 0 LsVmLm_Rec

[*]

11656 0 TimeoutSet 2 EV_REC_FINISHED

11671 0 Send pager message to phone: 4014828284

11671 0 Hanging up call...

11671 0 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

11671 0 PlaySoundStop ok

11671 0 fnHangupCall end

11750 0 tapie callstate DISCONNECTED 65861,1,0

11750 0 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT

11750 0 PlaySoundStop ok

11765 0 Hanging up call...

11765 0 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

11765 0 PlaySoundStop ok

11765 0 fnHangupCall end

11765 0 tapie callstate IDLE 65861 0 0

11765 0 WorkingMode@Idle=

11765 0 TimeoutClear

11781 0 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

11781 0 tapi Reply 65707 0

11781 0 tapi Reply 65690 0

12765 0 Timer fired EV_TIMEOUT_TIMETOREINITLINE

12765 0 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

12765 0 Initialise telephony (due to IDLE)

12765 0 tapic lineDeallocateCall(MainCall:65861) 0

12812 0 Waiting for a call...

12812 0 hLine=65673

12828 0 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

13671 0 Loading from C:\Program Files\ivg\data\DialListNew.txt

13671 0 Loaded 0 entries.

18296 0 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

[SupportTeam]

What version of VoiceGuide are you using? I just tried it in v4.9.0 and it works fine :

 

 

65656 7 [0001] Playing Welcome Message

65734 7 PlaySoundStart ok [C:\Projects\vg32\system\voicedlgc\VmbWelcomeMsgDefault.wav]

65734 7 [0001] Play welcome message

68640 7 wb(16567100)

68703 7 Play End line[7] (id=165671)

68703 7 LsVmLm_PlayWelc EV_PLAY_FINISHED

68765 7 PlaySoundStart ok [C:\Projects\vg32\system\voicedlgc\beep1.wav]

68968 7 wb(16871800)

69031 7 Play End line[7] (id=168718)

69031 7 LsVmLm_PlayWelc_Beep EV_PLAY_FINISHED

69046 7 RecSoundStart file[C:\Projects\vg32\data\VmSave\0001_0516010807_1_7_.wav] ok

69046 7 Voicemail_MaxRecLength=15.

69062 7 [0001] Recording Message

74796 7 tapie monitortone 1

75125 7 LsVmLm_Rec EV_SILENCE_DETECTED

75125 7 Silence Detected

75171 7 LsVmLm_Rec EV_REC_FINISHED

75187 7 Send pager message to phone: 1111

75187 7 HangupCall called from [srvm1]

75187 7 Hanging up call...

75203 7 PlaySoundStop ok

75203 7 fnHangupCall end

75250 7 tapie linedevstate 2048 0 0

75250 7 tapie callstate IDLE 66509 0 0

75265 7 WorkingMode@Idle=

75312 7 set EV_TIMEOUT_TIMETOREINITLINE 2

75328 7 tapi Reply 66134 0

76031 0 Loading from C:\Projects\vg32\data\DialListNew.txt

76046 0 Loaded 1 entries.

76046 0 Ready To DialOut : 1 (out of 1)

76312 7 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

76312 7 ReinitTelephony due to IDLE start

76328 7 tapic lineDeallocateCall(MainCall:66509) 0

76484 7 lineOpen(7) => 0

76484 7 Waiting for a call...

76484 7 lineOpen(7)LineHandle=66083

78062 0 Ready To DialOut : 1 (out of 1)

80078 0 Ready To DialOut : 1 (out of 1)

82093 0 Ready To DialOut : 1 (out of 1)

84109 0 Ready To DialOut : 1 (out of 1)

86140 0 Ready To DialOut : 1 (out of 1)

 

(I did not have any lines enabled for outbound dialing, but if any were then a call to a number "1111" would have been placed...)

[SupportTeam]

What is the playback and record sound quality of your "External Modem Balster V92 USB" like?

[Guest Victor Rodrigues]

I am using Interactive Voice Guide 4.8.46 (trial version). I will try uninstallling and installing the Voice Guide from the Katalina site.

 

As to the second question about the sound quality on my modem, I don't know. Where can I get that information ?

[SupportTeam]

When you listen to the messages played by that modem when you call the system - so they sound good? What about the quality of the recorded voicemail message - when you play them back do they sound clear?

[Guest Victor Rodrigues]

They could sound a little better, but they are not bad. I would say that it sounds similar to or slightly better than a recording on a typical answering machine.