Guest jade Report post Posted 03/16/2005 02:37 PM can heating on the server cause unexpected behaviour on dialogic cards?? Share this post Link to post
SupportTeam Report post Posted 03/16/2005 10:56 PM We have not come across any heat-related problems, and the Dialogic cards themselves do not run that hot, - but if you have physical damage to solder joints or cracks in the Card's PCB tracks then it would be possible to have the card fail as it's environment gets hotter... Share this post Link to post
Guest jade Report post Posted 03/17/2005 10:31 AM Hi Well we faced a problem with our ivr system it gave a message loop drop detected and it kept disconnecting the calls abrubtly and once we put a additional fan on the server it solved that probem . would this remedy solved the problem or was the problem solved for the telephony side? As far as my knowledge is concerned loop drop is a telephony issue,just wanted to know if any one else has used this remedy to stop abnormal terminations regards Share this post Link to post
SupportTeam Report post Posted 03/17/2005 11:57 AM Loop drop is something that happens on the phone line - If it’s detection is affected by heat on system the I'd say some hardware o the Dialogic card is faulty. BW. This would be quite an unusual fault... Share this post Link to post
