VoiceGuide IVR Software Main Page
Jump to content

Listening To Outbound Calls

Recommended Posts

Is there a way to listen to an outbound call as it is taking place? I am new to the software and would like to be able to hear the message as it is being played. This would also help me determine if the call was answered by a person or a machine since I am currently using a voice modem. Thanks.

Share this post


Link to post
Is there a way to listen to an outbound call as it is taking place?

You may be able to change the modem driver's settings to have the modem play the message through the speaker at the same time as it plays it on the phone line. You will need to approach the modem manufacturer to see if this is possible with your modem and if yes then what settings in the modem's configuration file (.inf file) need to be changed.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×