Hangup Detection Too Late

[pedgarhi]

Hi. I'm working with VoiceGuide 5.2.3053 and Dialogic's System Release 5.1.1 SP 1. Besides, I'm using a D/4PCIU board.

 

I have configured the Dialogic Service for detecting the disconnect tone generated by my PBX and I have configured a TSF file too but, in spite of all, VoiceGuide is not detecting the hang up until about 30 seconds later.

 

I need that the hang up was detected almost immediately.

 

Any idea?

 

Thanks.

[SupportTeam]

To set the disconnect tone detection please follow the instructions in the VoiceGuide help file: http://www.voiceguide.com/vghelp/html/Disc...ctionDetect.htm