Possible Triggers For Paths In Transfer Module

[pedgarhi]

I am using "VoiceGuide for Dialogic".

 

What are the possible triggers for paths in the transfer module of this version when the "PBX Hookflash Transfer - Monitored" option is selected? The designer just shows "success", "fail" and "timeout".

 

And, what is the module behaviour with this option?

 

Thanks.

[SupportTeam]

From http://www.voiceguide.com/vghelp/html/modXfer.htm :

Paths

 

The following paths can be taken from the module:

 

SUCCESS

the call was transferred successfully

 

FAIL

the call was not transferred, or transfer was declined

 

TIMEOUT

there was a timeout awaiting for transfer to be accepted (announced transfers only)

 

 

When using a Dialogic card the following paths can also be specified in the module:

 

BUSY

number was busy

 

FAX

call was answered by a fax

 

NOANSWER

there was no answer

 

NODIALTONE

there was no dialtone

 

NORINGBACK

call was not answered and no ringback was heard

 

OPERATOR

SIT tone was heard indicating number is most likely disconnected

 

   

CONNECT

transfer completed successfully

 

AM

transfer completed successfully with Answering Machine answering the call.

 

VOICE

transfer completed successfully with a live Human answering the call.

 

CADENCE

transfer completed successfully based on cadence analysis.

 

LOOPCURRENT

transfer completed successfully based on loop current detection.

[ktruk]

Just to be absolutely sure, can you please clarify that the above Path Names are available for VG4TAPI and VG4Dialogic? (ie: both current versions) when using a Dialogic Card, or is it just for VG4Dialogic (+dialogic card) version only?

 

Thanks - Tim.

[SupportTeam]

The second section (BUSY -> LOOPCURRENT) is only available in VG for Dialogic.