Script Stop After Playing A Tts Wave File

[metra]

Dear support,

 

I use Voice Guide version 5.2.3053 and TTS.

 

Sometimes scripts stops just after playing a generated TTS wave file.

 

Here is an example :

 

140907.70 10 tts generate start[saisie rétroactive d'information patient]

140907.70 10 tts generate wait

140907.70 10 RunModule PLAY end

140907.80 10 tts generate finish. lineCallState=CONNECTED

140907.80 10 [ML_MP_M4_DitTitre] Playing (C:\Program Files\VoiceGuide\data\tts_10_3.wav)

140907.80 10 play set playid=-586859

140907.81 10 PlaySoundStart ok [C:\Program Files\VoiceGuide\data\tts_10_3.wav]

140907.81 10 timer clear

140907.81 10 wa(2717,-58685900)

140908.11 0 dial start any summary:|10:hc>0|11:dok=0|12:dok=0|13:dok=0|

140909.11 0 dial start any summary:|10:hc>0|11:dok=0|12:dok=0|13:dok=0|

140910.11 0 dial start any summary:|10:hc>0|11:dok=0|12:dok=0|13:dok=0|

140910.55 10 play end current play (playid=-586859)

140910.55 10 ScriptEventCode 8001 iLineState=1100

140910.55 10 LsPlayMsg EV_PLAY_FINISHED

140910.55 10 ignoring EV_PLAY_FINISHED as EV_TIMEOUT_REPLAYMSG set in timers - looks like we are replaying TTS sound file

 

After this the script stops.

 

This problem is not systematic but happens sometimes.

Do you have an idea of what can cause this problem.

 

Thank you for your answer.

Best regards

 

Pierre Métrailler

[SupportTeam]

This bug has been fixed. The patch is available here: http://voiceguide.com/forums/index.php?showtopic=2431