Variable Announcement In Announced Transfer

[Guest Dan]

Can the announcement played during an announced call transfer be changed? I would like to compare an incoming caller ID to a data base, announcing the "name" of the originating call rather then the phone number.

[SupportTeam]

Not at this stage, but some ideas have been thrown around to allow this to be configurable in the future.

 

The proposed changes at this stage envisage that a script gets ran when a call is answered by the recipient of the transfer - allowing just about anything to be spoken to the recipient.