kws Report post Posted 04/14/2005 07:21 PM Dear Sir, I interesing in VoiceGuide for use in my company. I download and tried to use it, I found problem. 1. I use my external modem (usb) for recived call, but voice from modem so quite and not clear. and I can not press any telephone-keypad between voice is playing. 2. I use external ISDN Modem (ZyXEL Omni.net Plus) but I got "Wave Driver is not installed" 3. Then, I test with my PCI-ISDN (http://www.billion.com/product/isdn/bipacpciv30.htm), I found error "LINEERR_INVALLINESTATE" How can I resolve problem no.3 ? Regards, Kunawut Soubsen Sisaket Connect Co.,Ltd. Share this post Link to post
SupportTeam Report post Posted 04/15/2005 02:04 AM Hardware you mention in points 2 and 3 is not directly supported. (my work with use of comisdn driver though...) We recommend using Dialogic cards. see: http://www.voiceguide.com/suppRecomHardware.htm Share this post Link to post