Guest Diego Miño Report post Posted 04/14/2005 09:52 PM it exists some software that simulates a call and is answered by ivr? (voiceguide) Share this post Link to post
SupportTeam Report post Posted 04/15/2005 02:04 AM Best to use a PBX and call in from another extension. Share this post Link to post
Guest Diego Miño Report post Posted 04/22/2005 11:42 PM I dont have a pbx, y working in my house Share this post Link to post
SupportTeam Report post Posted 04/23/2005 08:38 AM Then you will have to dial in form another phone. VG does not have a 'call simulator'. Share this post Link to post
Guest breezey Report post Posted 06/20/2005 11:46 PM Just tried the VG with pbx in my office that I was not able to make it work. It works fine when I tried to connect my modem to direct line and I call using another phone. How could my pbx here differs with the other pbx system so that it doesn't work? I use Voice Modem, Windows XP, and just try the script that comes with the installation. Share this post Link to post
Guest breezey Report post Posted 06/21/2005 12:00 AM Is it possible that is because the pbx here does not use DTMF tone? Share this post Link to post
SupportTeam Report post Posted 06/21/2005 07:34 AM How could my pbx here differs with the other pbx system so that it doesn't work? Don't know, best to ask the PVBX supplier as to why it does not work. Share this post Link to post
Guest Dan Schramm Report post Posted 07/16/2005 03:53 PM There are a few answers to your question. 1. The best, purchase a Dialogic Promptmaster Phone. These are sold used on eBay and other places. It has a power supply and provides line and ring voltage so you can test a IVR system/Dialogic board without having telephone lines. 2. Purchase a CO (Central Office) or line simulator. These are $200 US or so and more expensive than a Promptmaster. 3. Use a PBX, as suggested. Share this post Link to post
AGilboa Report post Posted 07/20/2005 05:55 PM When using PBX, alot of systems don't generate DTMF tones when dialing directly to other extention numbers. Try getting an outside line and dialing to the public number, then route to the appropriate internal extention. That's what I have to do. Amir. Share this post Link to post