Guest k_tammam Report post Posted 04/18/2005 11:25 AM When I test the script "Credit Card Payment.vgs" the VG fall to get the number and Hangup? I'm using 3com U.S. Rebotics 56 Message modem ? 140436.20 6 callstate OFFERING 65766 0 4 140436.20 6 rv clear 140436.20 6 Answer the call at 18/04/2005 02:04:36 م 140436.22 6 lineAnswer(65766) => 66296 140436.22 6 ring 1 140436.22 6 callstate ACCEPTED 65766 0 0 140436.34 0 dial start any summary:|6:hc>0| 140439.59 6 tapi Reply (LineEvReply) ok 66296 0 140439.59 6 callstate CONNECTED 65766 0 0 140439.59 6 callstate CONNECTED 65766,0,0 140439.59 6 WorkingModeTAPI@Connected= 140439.59 6 WorkingModeScript@Connected= 140439.61 6 Inband detection not enabled 140439.61 6 StartLoadedVgs at 18/04/2005 02:04:39 م, v5.2.3063 140439.61 6 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\} 140439.61 6 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Credit Card Payment} 140439.61 6 rv add [$RV_STARTTIME]{18/04/2005 02:04:39 م} 140439.61 6 rv add [$RV_DEVICEID]{6} 140439.61 6 rv add [$RV_CIDNAME]{} 140439.63 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 140439.63 6 rv add [$RV_CIDNUMBER]{} 140439.63 6 timer clear 140439.63 6 [Get Client ID] Number Input 140439.63 6 [Get Client ID] Playing (PayGetId.wav) 140439.64 6 play set playid=450234 140440.28 6 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\PayGetId.wav] 140440.30 6 timer clear 140440.30 6 wa(8358,45023400) 140448.81 6 play end current play (playid=450234) 140448.81 6 ScriptEventCode 8001 iLineState=1300 140448.81 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED 140448.83 6 timer set 10 EV_TIMEOUT_HANGUP 140448.83 6 timer set 6 EV_TIMEOUT_ENTERDATA 140455.28 6 timer fired EV_TIMEOUT_ENTERDATA 140455.28 6 ScriptEventCode 9006 iLineState=1301 140455.28 6 LsGetNbrsRxDigits EV_TIMEOUT_ENTERDATA 140455.28 6 rv add [Get Client ID]{} 140455.28 6 AddRVns [Get Client ID_PathTaken]{fail} 140455.30 6 rv add [Hangup Time]{18/04/2005 02:04:55 م} 140455.30 6 Hanging up call... [No data entered] 140455.30 6 RecSoundStop ok 140455.30 6 PlaySoundStop err=0 140455.30 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 140455.31 6 fnHangupCall end 140456.14 6 callstate DISCONNECTED 65766 1 0 140456.16 6 ScriptEventCode 9250 iLineState=900 140456.16 6 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT 140456.16 6 rv add [Hangup Time]{18/04/2005 02:04:56 م} 140456.16 6 Hanging up call... 140456.17 6 RecSoundStop ok 140456.17 6 PlaySoundStop err=0 140456.17 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 140456.17 6 fnHangupCall end 140456.17 6 callstate IDLE 65766 0 0 140456.19 6 WorkingMode@Idle= 140456.19 6 timer clear 140456.19 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 140456.19 6 tapi Reply (LineEvReply) ok 65578 0 140456.20 6 tapi Reply (LineEvReply) ok 66415 0 140457.19 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 140457.19 6 ScriptEventCode 9008 iLineState=900 140457.19 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 140457.19 6 ReinitTelephony due to IDLE 140457.19 6 tapic lineDeallocateCall(MainCall:65766) 0 140457.22 6 lineOpen(6)=> 140457.22 6 Waiting for a call... 140457.22 6 LineHandle=65818 140457.22 6 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 140457.34 0 dial start any summary:|6:rdy=0| 140500.50 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 140500.50 6 ScriptEventCode 9013 iLineState=900 140501.34 0 dial start any summary:|6:dok=0| Share this post Link to post
SupportTeam Report post Posted 04/18/2005 01:42 PM Trace shows modem did not report any keypresses being made, so VG hung up the call. 140455.30 6 Hanging up call... [No data entered] Share this post Link to post