Message Recod Length

[Guest Tomcatt]

I am unable to change the recording maximum to more than 60 seconds. I have read the messages posted at this forum and have tried the remedies to no avail. I am using VG 5.2.3018. I have set the max length to 300 seconds but I still get cut off after 60 seconds or so. It appears that all of the settings are correct but I am only allowed about 60 seconds. I don't get the "maximum record time reached" message and the Voice mail manager shows the message as being 1:27 but in actuality it is only about 60 seconds. Any help would be appreciated. (I have attached the trace log.)

vgTraceLog.txt

[SupportTeam]

Trace shows recording did go on for close to 3 minutes:

162341.83  0 RecSoundStart file[C:\Program Files\VoiceGuide\data\VmSave\0003_0419162341_1_0_6127897346_.wav] ok

162341.83  0 rv    replace start: [ $RV[MsgLenMax]]

162341.84  0 rv    replace end: [ 300]

162341.84  0 timer set 300  EV_TIMEOUT_GOTOMODULE

...

162628.06  0 LsRecRecording EV_SILENCE_DETECTED

Can you post the sound files recorded? (0003_0419162341_1_0_6127897346_.wav)

How are you playing the recorded sound file?

[Guest Tomcatt]

I deleted the wav file but I have made another. I tried to upload it but receive an error that I "cannot uppload this type of file" when posting this message. I have included the trace log. Is there some way I can upload the wav file, say, in a zip format?

 

I play the files using voice guide but have also played them using Winamp and it is only about 60 seconds long.

vgTraceLog.txt

[SupportTeam]

upload the wav file, say, in a zip format?

Yes. .ZIP up and upload. not too sure why board software refuses .WAV files...

I was also just told we need the MMDDtw.txt log extract covering the recording - please provide that trace as well.

[Guest Tomcatt]

Where can I find MMDDtw.txt? I have attached the wav file in a zip format.

0003_0420162901_1_0_6127897346_.zip

[SupportTeam]

MMDDtw.txt can be found in VG's \log\ subdirectory.

MMDD stands for Month and Day.