Setting Maximum Call Length

[Guest jmiller808]

is there a way to set the maximum call length on our automated dialer? We ran into an issue where we ended up with a very long call that was charged as long distance and we would like to put in safegaurds to prevent this. With our system no call should last longer than a maximum of 3 minutes and we would like to add this.

 

If anyone can suggest a way to do this, it would be greatly appreciated.

 

Thanks,

 

Josh

[SupportTeam]

Make checks of the value of the $RV_CALLLENGTH in your script.

 

from http://www.voiceguide.com/suppRecomHardware.htm :

$RV_CALLLENGTH

Number of seconds since the call started. This variable can be used to limit the length of time callers spend using the system.