Voiceguide Hangs

[Guest Anand Sharma]

I am trying voiceguide 5.2.3b , I have Dialogic D/240 T1 card and have dialogic 5.1.1 with service pack 1 and feature pack installed on windows XP pro. The cards starts fine in DMC manager , Tapi and wave drivers are installed correctly . I can see all the dtiB1T1 ... channels in config wizard. But when i select the dtiB1T1 channels and then select the script to run on them and click finish. Restarted the voiceguide , it hangs and never show any error message or write any log in the log file. I also try to run TALKER32 in dialogic sample apps but that also hangs and never get back to normal stage. Any idea on this?

 

Thanks

[SupportTeam]

Are the T1 lines configured as Robbed Bit or ISDN?

(ISDN is much better and easier to set up and gives you better information about when call ends)

 

For T1/E1 lines we recommend using "VoiceGuide for Dialogic" - please send email to Sales@voiceguide.com and you will be supplied that version.