Script Assistance

[Guest Guest_ChrisH]

I would like to use the VG to send out messages to customers and then give them the option to transfer to an operator at the end of the message by pressing any key. If an answering machine answers vs a live human I simply would like to leave a message. What is the best way to complete this task? Do you have a sample script simlilar to this task?

 

Thank you for all your help.

[SupportTeam]

send out messages to customers and then give them the option to transfer to an operator at the end of the message by pressing any key

This script would consist of two models - a Play module and a Call transfer module.

If an answering machine answers vs a live human I simply would like to leave a message

Just specify the sound file you want to play then... have you looked at the relevant sections of the help file?

http://www.voiceguide.com/vghelp/html/DialListInto.htm

http://www.voiceguide.com/vghelp/html/modD...honeMessage.htm

[Guest Guest_ChrisH]

I have read both of them, but I didn't understand if they were used together or not. So do you create the dialer to run the script? If so, and you wanted to call a list of numbers, do you put the list in the autodailer? Because, the script seems to only be for one phone number. A little confusing and not sure how to implement it for a large list of numbers. Thanks for your help.

[SupportTeam]

Use the Telephone Number Loader

 

The script module is for scheduling an outbound call from within a script.