Using Voiceguide To Return Calls

[Guest Simon Luttrell]

Not sure if Voiceguide can do the following:

 

I want to offer a service where a customer can call my modem number, but the modem does not answer (so no call-cost to the customer). The Voice-guide application will then call the customer's number and 'walk' them through a menu system (press 1 for etc etc), and then play back various pre-recorded messages, according to their selection.

 

The service is intended for international use, where call-costs can be minimised by using a 'call-back' service.

 

Cheers

 

Simon

[SupportTeam]

Use the "Start script without answering the call" feature, and in your script queue the call to be made then 'hangup' to stop the script. The call will never be answered.

 

See: http://www.voiceguide.com/vghelp/html/Call%20Start.htm