Using Dialogic Card

[Guest Busy Signal not deteceted]

I added the on {BUSY} and on {NOTANSWERED} values to my announced transfer box, but when the number that is dialed is busy, VG simply ends the call and the caller is still connected but nothing happens.

 

I installed VG using te Analog Dialogic card option. I do not want to have to apply the Patch for Dialogic patch because once I do, VG no longer dials out on my system.

 

Is there anything else I can do to make VG interpret a busy signal. Can I modify my Dialogic TSP settings? Change something in my PBX.

 

Also, is there another way, besides applying the patch, to remove the "Press 1 to accept the call" on announced transfers. Can I modify my Dialogic TSP settings?

[SupportTeam]

The {BUSY} and {NOTANSWERED} paths only work in VG for Dialogic.

 

To set the busy detection see: http://www.voiceguide.com/vghelp/html/Disc...ctionDetect.htm

 

Also, is there another way, besides applying the patch, to remove the "Press 1 to accept the call" on announced transfers

No.