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Error 5.2.3063 Dialogicscunroute => Non-dialogic V

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Hello,

 

What is this error for.

 

I am confused. Event log pasted for your kind reference. Thanks.

 

002952.92 0 ApiMode=[TAPI]

002953.22 0 Tapi device 8 is: Analog Line 4(dxxxB1C4)

002953.23 0 Tapi device 7 is: Analog Line 3(dxxxB1C3)

002953.23 0 Tapi device 6 is: Analog Line 2(dxxxB1C2)

002953.23 0 Tapi device 5 is: Analog Line 1(dxxxB1C1)

002953.23 0 Tapi device 4 is: H323 Line

002953.23 0 Tapi device 3 is: IPCONF LINE

002953.23 0 Tapi device 2 is: LPT1T

002953.23 0 Tapi device 1 is: WAN Miniport (L2TP)

002953.23 0 Tapi device 0 is: RAS VPN Line 0

002953.34 0 init vgmulti ver 5.2.3063

002953.34 0 Inband Signaling Config file not specified

002953.42 0 Loading VMB data begin

002953.44 0 Loading VMB data - about to delete old entries

002953.44 0 vm sort start on 8 entries.

002953.44 0 vm sort end.

002953.44 0 Loading VMB data end

002953.78 0 init clear settings on 4 devices.

002953.81 5 Initialising...

002953.81 6 Initialising...

002953.81 7 Initialising...

002953.81 8 Initialising...

002953.81 0 init attach vgs on 4 devices.

002953.83 0 Script Load C:\Program Files\VoiceGuide\Scripts\MHIVR_USUAL\MH_IVR_3_7.vgs

002954.56 0 init lineopen on 4 devices.

002954.56 0 Calling .lineOpen on device 1

002956.45 5 lineOpen(5)=>

002956.45 0 Calling .GetLineHandle on LineId 5

002956.45 5 hLine=65729

002956.48 0 Calling .GetProviderInfo on LineId 5

002956.50 5 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider

002956.50 5 set provider type: PROVTYPE_DIALOGIC

002956.50 0 Calling lineSetNumRings on lLineHandle 65729

002956.50 5 Waiting for a call...

002956.50 5

ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx

002956.50 0 Calling .lineOpen on device 2

002956.55 6 lineOpen(6)=>

002956.55 0 Calling .GetLineHandle on LineId 6

002956.55 6 hLine=65882

002956.55 0 Calling .GetProviderInfo on LineId 6

002956.55 6 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider

002956.55 6 set provider type: PROVTYPE_DIALOGIC

002956.55 0 Calling lineSetNumRings on lLineHandle 65882

002956.55 6 Waiting for a call...

002956.55 6

ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx

002956.55 0 Calling .lineOpen on device 3

002956.59 7 lineOpen(7)=>

002956.59 0 Calling .GetLineHandle on LineId 7

002956.59 7 hLine=65950

002956.59 0 Calling .GetProviderInfo on LineId 7

002956.59 7 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider

002956.59 7 set provider type: PROVTYPE_DIALOGIC

002956.59 0 Calling lineSetNumRings on lLineHandle 65950

002956.59 7 Waiting for a call...

002956.59 7

ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx

002956.59 0 Calling .lineOpen on device 4

002956.64 8 lineOpen(8)=>

002956.66 0 Calling .GetLineHandle on LineId 8

002956.66 8 hLine=66480

002956.66 0 Calling .GetProviderInfo on LineId 8

002956.66 8 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider

002956.66 8 set provider type: PROVTYPE_DIALOGIC

002956.66 0 Calling lineSetNumRings on lLineHandle 66480

002956.66 8 Waiting for a call...

002956.66 8

ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx

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When you have installed VoiceGuide you selected the "Voice Modem" option, and not the "Dialogic - Analog" option - and now you get messages saying that come functions are not supported.

 

You should uninstall and install VG again, this time selecting the "VoiceGuide analog" option.

 

However as you are using a Dialogic card it’s probably best for you to just download and apply the "VG For Dialogic" patch.

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