Guest alok@siplnet.com Report post Posted 05/26/2005 11:00 AM Hello, What is this error for. I am confused. Event log pasted for your kind reference. Thanks. 002952.92 0 ApiMode=[TAPI] 002953.22 0 Tapi device 8 is: Analog Line 4(dxxxB1C4) 002953.23 0 Tapi device 7 is: Analog Line 3(dxxxB1C3) 002953.23 0 Tapi device 6 is: Analog Line 2(dxxxB1C2) 002953.23 0 Tapi device 5 is: Analog Line 1(dxxxB1C1) 002953.23 0 Tapi device 4 is: H323 Line 002953.23 0 Tapi device 3 is: IPCONF LINE 002953.23 0 Tapi device 2 is: LPT1T 002953.23 0 Tapi device 1 is: WAN Miniport (L2TP) 002953.23 0 Tapi device 0 is: RAS VPN Line 0 002953.34 0 init vgmulti ver 5.2.3063 002953.34 0 Inband Signaling Config file not specified 002953.42 0 Loading VMB data begin 002953.44 0 Loading VMB data - about to delete old entries 002953.44 0 vm sort start on 8 entries. 002953.44 0 vm sort end. 002953.44 0 Loading VMB data end 002953.78 0 init clear settings on 4 devices. 002953.81 5 Initialising... 002953.81 6 Initialising... 002953.81 7 Initialising... 002953.81 8 Initialising... 002953.81 0 init attach vgs on 4 devices. 002953.83 0 Script Load C:\Program Files\VoiceGuide\Scripts\MHIVR_USUAL\MH_IVR_3_7.vgs 002954.56 0 init lineopen on 4 devices. 002954.56 0 Calling .lineOpen on device 1 002956.45 5 lineOpen(5)=> 002956.45 0 Calling .GetLineHandle on LineId 5 002956.45 5 hLine=65729 002956.48 0 Calling .GetProviderInfo on LineId 5 002956.50 5 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider 002956.50 5 set provider type: PROVTYPE_DIALOGIC 002956.50 0 Calling lineSetNumRings on lLineHandle 65729 002956.50 5 Waiting for a call... 002956.50 5 ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx 002956.50 0 Calling .lineOpen on device 2 002956.55 6 lineOpen(6)=> 002956.55 0 Calling .GetLineHandle on LineId 6 002956.55 6 hLine=65882 002956.55 0 Calling .GetProviderInfo on LineId 6 002956.55 6 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider 002956.55 6 set provider type: PROVTYPE_DIALOGIC 002956.55 0 Calling lineSetNumRings on lLineHandle 65882 002956.55 6 Waiting for a call... 002956.55 6 ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx 002956.55 0 Calling .lineOpen on device 3 002956.59 7 lineOpen(7)=> 002956.59 0 Calling .GetLineHandle on LineId 7 002956.59 7 hLine=65950 002956.59 0 Calling .GetProviderInfo on LineId 7 002956.59 7 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider 002956.59 7 set provider type: PROVTYPE_DIALOGIC 002956.59 0 Calling lineSetNumRings on lLineHandle 65950 002956.59 7 Waiting for a call... 002956.59 7 ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx 002956.59 0 Calling .lineOpen on device 4 002956.64 8 lineOpen(8)=> 002956.66 0 Calling .GetLineHandle on LineId 8 002956.66 8 hLine=66480 002956.66 0 Calling .GetProviderInfo on LineId 8 002956.66 8 tapi ProviderInfo: D41MT.TSP: Dialogic D41 Service Provider 002956.66 8 set provider type: PROVTYPE_DIALOGIC 002956.66 0 Calling lineSetNumRings on lLineHandle 66480 002956.66 8 Waiting for a call... 002956.66 8 ERROR 5.2.3063 DialogicScUnroute => Non-Dialogic version of TapiWrap.ocx Share this post Link to post
SupportTeam Report post Posted 05/26/2005 11:59 PM When you have installed VoiceGuide you selected the "Voice Modem" option, and not the "Dialogic - Analog" option - and now you get messages saying that come functions are not supported. You should uninstall and install VG again, this time selecting the "VoiceGuide analog" option. However as you are using a Dialogic card it’s probably best for you to just download and apply the "VG For Dialogic" patch. Share this post Link to post