Guest kr1sp0s Report post Posted 05/26/2005 03:04 PM I have a Windows 2000 sp4 machine with a Dialogic D/4 PCI card and i 'm using Voiceguide 6.0.2000 with VG for dialogic update. Fairly consistently, but not every time, I am receving the following error upon closing the VGMuli application: VgMulti.exe - Application Error : The instruction at "0x03cff52d" referenced memory at "0x03cff52d". The memory could not be "read" Any ideas as to what might be causing this? . Share this post Link to post
Guest kr1sp0s Report post Posted 05/26/2005 03:19 PM Forgot to include: vgm.txt --------------------------------------------------------------------- 111626.41 0 --------------------------------------------------- 111626.45 0 VoiceGuide for Dialogic 111626.46 0 v6.0.2000 111626.46 0 --------------------------------------------------- 111626.46 0 init ApiMode=[DialogicGC] 111626.51 0 vm loading VMB data begin 111626.51 0 vm loading VMB data - about to delete old entries 111626.52 0 vm loading VMB data - sorting/ordering 111626.52 0 vm loading VMB data end 111626.55 0 init DB Workspaces 111626.57 0 init Voicemail LoadIniSettings 111626.60 0 init read Config.xml start 111626.62 0 dxxxB1C1 dxxxB1C1 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 111626.62 0 dxxxB1C2 dxxxB1C2 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 111626.62 0 dxxxB1C3 dxxxB1C3 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 111626.62 0 dxxxB1C4 dxxxB1C4 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 111626.63 0 init read Config.xml end 111626.65 0 init LineOpenDialogic dxxxB1C1 => [1] 111626.65 1 iIvrDev=1 111627.26 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 111627.26 0 load start [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs] 111627.27 0 init hires timer setup start 111627.27 0 init hires timer setup end 111627.27 1 state Waiting for a call... 111627.27 1 event callstate IDLE 1 0 0 111627.27 1 WorkingMode@Idle= 111627.29 1 timer clear 111627.29 1 LineState(iLineId).iVgsIdx = 0 111627.29 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 111627.29 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 111627.29 1 event TDX_SETHOOK, code=135, state=0 111627.30 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111627.30 1 timer set ignored - waiting for line re-init to occur first 111627.30 0 init lineids: 0-1 111627.32 0 init LineOpenDialogic dxxxB1C2 => [2] 111627.32 2 iIvrDev=2 111627.95 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 111627.95 0 init hires timer setup start 111627.95 0 init hires timer setup end 111627.95 2 state Waiting for a call... 111627.95 0 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 111627.96 0 dial cnCallQueADO.open call end 111627.98 2 event callstate IDLE 2 0 0 111627.98 2 WorkingMode@Idle= 111627.98 2 timer clear 111627.99 2 LineState(iLineId).iVgsIdx = 0 111627.99 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 111628.01 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 111628.01 2 event TDX_SETHOOK, code=135, state=0 111628.01 1 tw DialogicEvent 134,TDX_CST,198,0,0,DE_TONEON,TID_FAX2, 111628.01 1 event FAX, code=134, state=0 111628.01 1 event TID_FAX2, code=134, state=0 111628.01 1 event TDX_CST, code=134, state=0 111628.02 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111628.02 2 timer set ignored - waiting for line re-init to occur first 111628.02 0 init lineids: 0-2 111628.04 0 init LineOpenDialogic dxxxB1C3 => [3] 111628.05 3 iIvrDev=3 111628.73 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 111628.73 0 init hires timer setup start 111628.74 0 init hires timer setup end 111628.74 3 state Waiting for a call... 111628.74 0 dial cnCallQueADO_ConnectComplete start 111628.74 3 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111628.74 3 event callstate IDLE 3 0 0 111628.76 3 WorkingMode@Idle= 111628.76 3 timer clear 111628.76 3 LineState(iLineId).iVgsIdx = 0 111628.76 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 111628.76 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 111628.76 3 event TDX_SETHOOK, code=135, state=0 111628.79 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111628.79 3 timer set ignored - waiting for line re-init to occur first 111628.79 0 init lineids: 0-3 111628.80 0 init LineOpenDialogic dxxxB1C4 => [4] 111628.80 4 iIvrDev=4 111629.48 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 111629.48 0 init hires timer setup start 111629.48 0 init hires timer setup end 111629.48 4 state Waiting for a call... 111629.49 4 event callstate IDLE 4 0 0 111629.49 4 WorkingMode@Idle= 111629.49 4 timer clear 111629.49 4 LineState(iLineId).iVgsIdx = 0 111629.51 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 111629.51 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 111629.51 4 event TDX_SETHOOK, code=135, state=0 111629.51 3 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 111629.52 3 dial cnCallQueADO.open call end 111629.52 3 dial cnCallQueADO_ConnectComplete start 111629.52 4 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111629.52 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111629.54 4 timer set ignored - waiting for line re-init to occur first 111629.54 0 init lineids: 0-4 111629.54 0 init route channels start 111629.66 0 init route channels => [] 111629.66 0 init no dti channels opened. Not opening signaling channel. 111629.68 0 init iLineDevicesControlled=4 111629.70 0 init main form load end 111630.35 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 111630.35 1 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 111630.35 1 init atidle reinit : start 111630.35 1 init atidle reinit iConferenceOtherLegLid=-1 111630.37 1 init atidle reinit : reset all LineState variables 111630.37 1 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.37 1 state Waiting for a call... 111630.48 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 111630.48 2 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 111630.48 2 init atidle reinit : start 111630.48 2 init atidle reinit iConferenceOtherLegLid=-1 111630.48 2 init atidle reinit : reset all LineState variables 111630.49 2 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.49 2 state Waiting for a call... 111630.52 4 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 111630.52 4 dial cnCallQueADO.open call end 111630.54 4 dial cnCallQueADO_ConnectComplete start 111630.54 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111630.60 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 111630.60 3 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 111630.60 3 init atidle reinit : start 111630.60 3 init atidle reinit iConferenceOtherLegLid=-1 111630.62 3 init atidle reinit : reset all LineState variables 111630.62 3 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.62 3 state Waiting for a call... 111630.68 1 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 111630.70 1 event RINGBACK, code=134, state=0 111630.70 1 event TID_RNGBK1, code=134, state=0 111630.70 1 event TDX_CST, code=134, state=0 111630.73 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.73 1 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 111630.73 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 111630.73 4 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 111630.73 4 init atidle reinit : start 111630.74 4 init atidle reinit iConferenceOtherLegLid=-1 111630.74 4 init atidle reinit : reset all LineState variables 111630.74 4 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.74 4 state Waiting for a call... 111630.87 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.87 2 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 111630.98 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 111630.98 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 111631.09 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 111631.09 4 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 111631.21 1 tw DialogicEvent 134,TDX_CST,198,0,0,DE_TONEON,TID_FAX2, 111631.21 1 event FAX, code=134, state=0 111631.21 1 event TID_FAX2, code=134, state=0 111631.21 1 event TDX_CST, code=134, state=0 111631.54 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 111631.54 5 dial cnCallQueADO.open call end 111631.54 5 dial cnCallQueADO_ConnectComplete start 111631.54 1 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 505261116) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1116) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1116) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%Th%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,1,%') OR (LineSelection LIKE '%>1<%') OR (LineSelection LIKE '%,dxxxB1C1,%')) ORDER BY Priority, ID] 111631.55 1 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 111631.55 2 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 505261116) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1116) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1116) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%Th%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,2,%') OR (LineSelection LIKE '%>2<%') OR (LineSelection LIKE '%,dxxxB1C2,%')) ORDER BY Priority, ID] 111631.57 2 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 111631.57 3 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 505261116) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1116) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1116) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%Th%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,3,%') OR (LineSelection LIKE '%>3<%') OR (LineSelection LIKE '%,dxxxB1C3,%')) ORDER BY Priority, ID] 111631.59 3 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 111631.59 4 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 505261116) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1116) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1116) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%Th%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,4,%') OR (LineSelection LIKE '%>4<%') OR (LineSelection LIKE '%,dxxxB1C4,%')) ORDER BY Priority, ID] 111631.60 4 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 111631.60 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111631.60 5 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 111631.62 6 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111631.62 6 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 111631.62 7 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111631.62 7 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 111631.63 8 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111631.63 8 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 111631.63 9 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 111632.07 0 btn Exit (4 lines) 111632.07 1 line state =0 111632.07 2 line state =0 111632.07 3 line state =0 111632.09 4 line state =0 111632.09 1 state Exiting... 111632.09 2 state Exiting... 111632.09 3 state Exiting... 111632.10 4 state Exiting... 111633.21 0 exit closing all channels start 111633.21 0 exit close dxxxB1C1(1)=> [] 111633.21 0 exit close dxxxB1C2(2)=> [] 111633.21 0 exit close dxxxB1C3(3)=> [] 111633.23 0 exit close dxxxB1C4(4)=> [] 111633.23 0 exit closing all channels end 111633.43 0 --------------------------------------------------- 111633.45 0 Stopping VoiceGuide 111633.45 0 --------------------------------------------------- ------------------------------------------------------------------------------- tw.txt ------------------------------------------------------------------------------- 111626.116 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,0, 111626.132 ocxfn InitHardware() 111626.132 ------------------------------------------------------------------------------ 111626.132 ktTelControl OCX v2.1.1, Mar 17 2005 14:58:52 [For Dialogic] 111626.132 Initialise at 0526 111626.132 111626.132 ------------------------------------------------------------------------------ 111626.132 dlgc Dialogic boards present: dti:0, dxxx:1 111626.210 fn AppInit_Dialogic 111626.210 init test NETWORK devices 111626.210 init test VOICE devices 111626.335 dlgc dx_open(dxxxB1) => 1 111626.335 dlgc board type : D/41 111626.335 init config board file [C:\Program Files\VoiceGuide\data\Config.xml] 111626.335 init config board file load start (len=2368) 111626.335 dlgc dx_setparm(1, DXBD_T_IDD, &[15]) => 0, err=0, No error 111626.351 dlgc dx_setparm(1, DXBD_TTDATA, &[10]) => 0, err=0, No error 111626.351 dlgc dx_setparm(1, DXBD_PAUSETM, &[100]) => 0, err=0, No error 111626.366 dlgc dx_setparm(1, DXBD_FLASHTM, &[10]) => 0, err=0, No error 111626.366 dlgc dx_setparm(1, DXBD_S_BNC, &[4]) => 0, err=0, No error 111626.382 dlgc dx_setparm(1, DXBD_PAUSETM, &[450]) => 0, err=0, No error 111626.382 init config board file load end 111626.382 dlgc ATDV_SUBDEVS = 4, but will test only 1 111626.382 dlgc dx_open(dxxxB1C1) => 2 111626.398 dlgc dxxxB1C1 id=0x1071, family=1, devmode=0, network=3(Analog), bus=0, encode=0 111626.398 dlgc dx_getfeaturelist(2, &FT) => 0 111626.398 ft_play=0x17db, ft_record=0x1fdb, ft_tone=0x7, ft_e2p_brd_cfg=0x46, ft_fax=0x0 111626.398 ft_front_end=0x1, ft_misc=0x3, ft_rfu=0x1160ee, ft_send=0x0, ft_receive=0x0, ft_rfu=0x0 0 0 0 0 0 111626.398 dlgc dx_close(1) ok (board dxxxB1) 111626.398 init enable event processing 111626.398 gc start 111626.398 eng CtEventPolling started 111626.413 ocxfn SetParam(0,VgIniFilename,c:\program files\voiceguide\VG.INI,0) 111626.413 SetParam VgIniFilename 111626.445 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,0, 111626.476 ocxfn GetLineCount() => 0 111626.632 ocxfn LineOpenDialogic(dxxx=dxxxB1C1, dti=dxxxB1C1, protocol=pdk_na_an_io, opt=, opt=0) 111626.632 init opening straight analog line 111626.648 dlgc dx_open(dxxxB1C1) => 1 111626.648 001 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C1] 111626.648 001 init config line file not specified. default settings will remain. 111626.648 init LineOpenDialogic ok => [1] 111626.648 ocxfn SetParam(1,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0) 111626.648 SetParam ConfigLine_Filename 111626.648 001 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C1] 111626.679 001 init config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml] 111626.679 001 init config line file load start (len=5169) 111626.679 tone ch id:TID_BUSY1:253, f1:500:200, f2:0:0, cad:55:40,55:40, count:4 111626.679 tone an id:TID_BUSY1:191, f1:500:200, cad:55:40:55:40, count:4 111626.710 tone ch id:TID_BUSY2:255, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111626.710 tone an id:TID_BUSY2:192, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111626.741 tone ch id:TID_DIAL_LCL:250, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111626.741 tone an id:TID_DIAL_LCL:193, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111626.773 tone ch id:TID_DIAL_INTL:251, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111626.773 tone an id:TID_DIAL_INTL:194, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111626.804 tone ch id:TID_DIAL_XTRA:252, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111626.804 tone an id:TID_DIAL_XTRA:195, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111626.835 tone ch id:TID_DISCONNECT:257, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111626.835 tone an id:TID_DISCONNECT:196, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111626.866 tone ch id:TID_FAX1:258, f1:2150:50, f2:0:0, cad:25:25,0:0, count:1 111626.866 tone an id:TID_FAX1:197, f1:2150:50, cad:25:25:0:0, count:1 111626.898 tone ch id:TID_FAX2:259, f1:1100:50, f2:0:0, cad:25:25,0:0, count:1 111626.898 tone an id:TID_FAX2:198, f1:1100:50, cad:25:25:0:0, count:1 111626.929 tone ch id:TID_RNGBK1:254, f1:438:138, f2:0:0, cad:130:105,400:200, count:1 111626.929 tone an id:TID_RNGBK1:199, f1:438:138, cad:130:105:400:200, count:1 111626.960 tone ch id:TID_RNGBK2:256, f1:438:138, f2:438:138, cad:130:105,400:200, count:1 111626.960 tone an id:TID_RNGBK2:200, f1:438:138, f2:438:138, cad:130:105:400:200, count:1 111626.991 tone an id:DISCONNECT_PBX:201, f1:500:50, cad:47:5:47:5, count:2 111627.023 tone an id:DISCONNECT_Telstra:202, f1:425:50, cad:37:5:37:5, count:2 111627.070 001 xml parse error at line 209:junk after document element 111627.070 001 init config line file load end 111627.257 001 ev TDX_SETHOOK (SetHook Completed) 111627.273 001 te LINE_CALLSTATE(1, 0x1, 0x1, 0x0, 0x0) LINE_CALLSTATE-LINECALLSTATE_IDLE 111627.288 ocxev DoFireDialogic(dwIdx=1, 1, 135, [TDX_SETHOOK], 0, 0, 0, [DX_ONHOOK], [], []) 111627.304 ocxfn LineOpenDialogic(dxxx=dxxxB1C2, dti=dxxxB1C2, protocol=pdk_na_an_io, opt=, opt=0) 111627.304 init opening straight analog line 111627.320 dlgc dx_open(dxxxB1C2) => 2 111627.320 002 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C2] 111627.320 002 init config line file not specified. default settings will remain. 111627.320 init LineOpenDialogic ok => [2] 111627.320 ocxfn SetParam(2,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0) 111627.320 SetParam ConfigLine_Filename 111627.320 002 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C2] 111627.351 002 init config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml] 111627.351 002 init config line file load start (len=5169) 111627.351 tone ch id:TID_BUSY1:253, f1:500:200, f2:0:0, cad:55:40,55:40, count:4 111627.351 tone an id:TID_BUSY1:191, f1:500:200, cad:55:40:55:40, count:4 111627.382 tone ch id:TID_BUSY2:255, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111627.382 tone an id:TID_BUSY2:192, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111627.413 tone ch id:TID_DIAL_LCL:250, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111627.413 tone an id:TID_DIAL_LCL:193, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111627.445 tone ch id:TID_DIAL_INTL:251, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111627.445 tone an id:TID_DIAL_INTL:194, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111627.476 tone ch id:TID_DIAL_XTRA:252, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111627.476 tone an id:TID_DIAL_XTRA:195, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111627.491 tone ch id:TID_DISCONNECT:257, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111627.491 tone an id:TID_DISCONNECT:196, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111627.538 tone ch id:TID_FAX1:258, f1:2150:50, f2:0:0, cad:25:25,0:0, count:1 111627.538 tone an id:TID_FAX1:197, f1:2150:50, cad:25:25:0:0, count:1 111627.570 tone ch id:TID_FAX2:259, f1:1100:50, f2:0:0, cad:25:25,0:0, count:1 111627.570 tone an id:TID_FAX2:198, f1:1100:50, cad:25:25:0:0, count:1 111627.585 tone ch id:TID_RNGBK1:254, f1:438:138, f2:0:0, cad:130:105,400:200, count:1 111627.585 tone an id:TID_RNGBK1:199, f1:438:138, cad:130:105:400:200, count:1 111627.616 tone ch id:TID_RNGBK2:256, f1:438:138, f2:438:138, cad:130:105,400:200, count:1 111627.616 tone an id:TID_RNGBK2:200, f1:438:138, f2:438:138, cad:130:105:400:200, count:1 111627.648 tone an id:DISCONNECT_PBX:201, f1:500:50, cad:47:5:47:5, count:2 111627.695 tone an id:DISCONNECT_Telstra:202, f1:425:50, cad:37:5:37:5, count:2 111627.726 002 xml parse error at line 209:junk after document element 111627.726 002 init config line file load end 111627.945 002 ev TDX_SETHOOK (SetHook Completed) 111627.960 001 ev TDX_CST (CST Event Received) 111627.960 001 ev TDX_CST DE_TONEON data=198 111627.976 002 te LINE_CALLSTATE(2, 0x2, 0x1, 0x0, 0x0) LINE_CALLSTATE-LINECALLSTATE_IDLE 111628.007 ocxev DoFireDialogic(dwIdx=3, 2, 135, [TDX_SETHOOK], 0, 0, 0, [DX_ONHOOK], [], []) 111628.007 ocxev DoFireDialogic(dwIdx=4, 1, 134, [TDX_CST], 198, 0, 0, [DE_TONEON], [TID_FAX2], []) 111628.023 ocxfn LineOpenDialogic(dxxx=dxxxB1C3, dti=dxxxB1C3, protocol=pdk_na_an_io, opt=, opt=0) 111628.023 init opening straight analog line 111628.038 dlgc dx_open(dxxxB1C3) => 3 111628.038 003 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C3] 111628.038 003 init config line file not specified. default settings will remain. 111628.038 init LineOpenDialogic ok => [3] 111628.054 ocxfn SetParam(3,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0) 111628.054 SetParam ConfigLine_Filename 111628.054 003 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C3] 111628.085 003 init config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml] 111628.085 003 init config line file load start (len=5169) 111628.085 tone ch id:TID_BUSY1:253, f1:500:200, f2:0:0, cad:55:40,55:40, count:4 111628.085 tone an id:TID_BUSY1:191, f1:500:200, cad:55:40:55:40, count:4 111628.116 tone ch id:TID_BUSY2:255, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111628.116 tone an id:TID_BUSY2:192, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111628.148 tone ch id:TID_DIAL_LCL:250, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.148 tone an id:TID_DIAL_LCL:193, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111628.195 tone ch id:TID_DIAL_INTL:251, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.195 tone an id:TID_DIAL_INTL:194, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111628.226 tone ch id:TID_DIAL_XTRA:252, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.226 tone an id:TID_DIAL_XTRA:195, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111628.257 tone ch id:TID_DISCONNECT:257, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111628.257 tone an id:TID_DISCONNECT:196, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111628.304 tone ch id:TID_FAX1:258, f1:2150:50, f2:0:0, cad:25:25,0:0, count:1 111628.304 tone an id:TID_FAX1:197, f1:2150:50, cad:25:25:0:0, count:1 111628.335 tone ch id:TID_FAX2:259, f1:1100:50, f2:0:0, cad:25:25,0:0, count:1 111628.335 tone an id:TID_FAX2:198, f1:1100:50, cad:25:25:0:0, count:1 111628.366 tone ch id:TID_RNGBK1:254, f1:438:138, f2:0:0, cad:130:105,400:200, count:1 111628.366 tone an id:TID_RNGBK1:199, f1:438:138, cad:130:105:400:200, count:1 111628.413 tone ch id:TID_RNGBK2:256, f1:438:138, f2:438:138, cad:130:105,400:200, count:1 111628.413 tone an id:TID_RNGBK2:200, f1:438:138, f2:438:138, cad:130:105:400:200, count:1 111628.445 tone an id:DISCONNECT_PBX:201, f1:500:50, cad:47:5:47:5, count:2 111628.476 tone an id:DISCONNECT_Telstra:202, f1:425:50, cad:37:5:37:5, count:2 111628.523 003 xml parse error at line 209:junk after document element 111628.523 003 init config line file load end 111628.726 003 ev TDX_SETHOOK (SetHook Completed) 111628.741 003 te LINE_CALLSTATE(3, 0x3, 0x1, 0x0, 0x0) LINE_CALLSTATE-LINECALLSTATE_IDLE 111628.757 ocxev DoFireDialogic(dwIdx=6, 3, 135, [TDX_SETHOOK], 0, 0, 0, [DX_ONHOOK], [], []) 111628.788 ocxfn LineOpenDialogic(dxxx=dxxxB1C4, dti=dxxxB1C4, protocol=pdk_na_an_io, opt=, opt=0) 111628.788 init opening straight analog line 111628.804 dlgc dx_open(dxxxB1C4) => 4 111628.804 004 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C4] 111628.804 004 init config line file not specified. default settings will remain. 111628.804 init LineOpenDialogic ok => [4] 111628.820 ocxfn SetParam(4,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0) 111628.820 SetParam ConfigLine_Filename 111628.820 004 init tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) dti=[dxxxB1C4] 111628.835 004 init config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml] 111628.835 004 init config line file load start (len=5169) 111628.835 tone ch id:TID_BUSY1:253, f1:500:200, f2:0:0, cad:55:40,55:40, count:4 111628.835 tone an id:TID_BUSY1:191, f1:500:200, cad:55:40:55:40, count:4 111628.882 tone ch id:TID_BUSY2:255, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111628.882 tone an id:TID_BUSY2:192, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111628.913 tone ch id:TID_DIAL_LCL:250, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.913 tone an id:TID_DIAL_LCL:193, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111628.960 tone ch id:TID_DIAL_INTL:251, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.960 tone an id:TID_DIAL_INTL:194, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111628.991 tone ch id:TID_DIAL_XTRA:252, f1:340:40, f2:440:40, cad:100:0,0:0, count:1 111628.991 tone an id:TID_DIAL_XTRA:195, f1:340:40, f2:440:40, cad:100:0:0:0, count:1 111629.023 tone ch id:TID_DISCONNECT:257, f1:500:200, f2:525:175, cad:55:40,55:40, count:4 111629.023 tone an id:TID_DISCONNECT:196, f1:500:200, f2:525:175, cad:55:40:55:40, count:4 111629.070 tone ch id:TID_FAX1:258, f1:2150:50, f2:0:0, cad:25:25,0:0, count:1 111629.070 tone an id:TID_FAX1:197, f1:2150:50, cad:25:25:0:0, count:1 111629.101 tone ch id:TID_FAX2:259, f1:1100:50, f2:0:0, cad:25:25,0:0, count:1 111629.101 tone an id:TID_FAX2:198, f1:1100:50, cad:25:25:0:0, count:1 111629.132 tone ch id:TID_RNGBK1:254, f1:438:138, f2:0:0, cad:130:105,400:200, count:1 111629.132 tone an id:TID_RNGBK1:199, f1:438:138, cad:130:105:400:200, count:1 111629.179 tone ch id:TID_RNGBK2:256, f1:438:138, f2:438:138, cad:130:105,400:200, count:1 111629.179 tone an id:TID_RNGBK2:200, f1:438:138, f2:438:138, cad:130:105:400:200, count:1 111629.195 tone an id:DISCONNECT_PBX:201, f1:500:50, cad:47:5:47:5, count:2 111629.241 tone an id:DISCONNECT_Telstra:202, f1:425:50, cad:37:5:37:5, count:2 111629.273 004 xml parse error at line 209:junk after document element 111629.273 004 init config line file load end 111629.476 004 ev TDX_SETHOOK (SetHook Completed) 111629.491 004 te LINE_CALLSTATE(4, 0x4, 0x1, 0x0, 0x0) LINE_CALLSTATE-LINECALLSTATE_IDLE 111629.507 ocxev DoFireDialogic(dwIdx=8, 4, 135, [TDX_SETHOOK], 0, 0, 0, [DX_ONHOOK], [], []) 111629.538 ocxfn LineOpenDialogic(dxxx=, dti=, protocol=, opt=route, opt=0) 111629.554 dlgc ln823 dxxxB1C1 [106]:[invalid Switching Handler Bus Mode] 111629.585 dlgc ln823 dxxxB1C2 [106]:[invalid Switching Handler Bus Mode] 111629.601 dlgc ln823 dxxxB1C3 [106]:[invalid Switching Handler Bus Mode] 111629.648 dlgc ln823 dxxxB1C4 [106]:[invalid Switching Handler Bus Mode] 111630.351 ocxfn RingsBeforeAnswer(lLineId=1, lRings=0, lParam1=0, strParam2=) 111630.476 ocxfn RingsBeforeAnswer(lLineId=2, lRings=0, lParam1=0, strParam2=) 111630.601 ocxfn RingsBeforeAnswer(lLineId=3, lRings=0, lParam1=0, strParam2=) 111630.679 001 ev TDX_CST (CST Event Received) 111630.679 001 ev TDX_CST DE_TONEON data=199 111630.679 ocxev DoFireDialogic(dwIdx=9, 1, 134, [TDX_CST], 199, 0, 0, [DE_TONEON], [TID_RNGBK1], []) 111630.741 ocxfn RingsBeforeAnswer(lLineId=4, lRings=0, lParam1=0, strParam2=) 111631.210 001 ev TDX_CST (CST Event Received) 111631.210 001 ev TDX_CST DE_TONEON data=198 111631.210 ocxev DoFireDialogic(dwIdx=10, 1, 134, [TDX_CST], 198, 0, 0, [DE_TONEON], [TID_FAX2], []) 111633.241 eng CtEventPolling exiting. ------------------------------------------------------------------------------- sw.txt ------------------------------------------------------------------------------- 111626.116 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,) 111626.445 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,) 111626.460 ------------------------------------------------------------------------------ 111626.460 SAPIWrap OCX v1.4, May 9 2004 13:44:29 111626.460 Started at 0526 111626.460 111626.460 ------------------------------------------------------------------------------ -------------------------------------------------------------------------------- Share this post Link to post
SupportTeam Report post Posted 05/27/2005 12:13 AM Next time this happens please post the MMDDtw.txt log extract which captures the exit stage. Share this post Link to post
Guest kr1sp0s Report post Posted 06/01/2005 04:25 PM It doesn't appear that one was generated... Here's the two that were: **0601sw.txt** 122132.236 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,) 122135.455 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,) 122135.486 ------------------------------------------------------------------------------ 122135.486 SAPIWrap OCX v1.4, May 9 2004 13:44:29 122135.486 Started at 0601 122135.486 122135.486 ------------------------------------------------------------------------------ **0601vgm.txt** 122135.43 0 --------------------------------------------------- 122135.47 0 VoiceGuide for Dialogic 122135.48 0 v6.0.2027 122135.48 0 --------------------------------------------------- 122135.48 0 init ApiMode=[DialogicGC] 122135.85 0 vm loading VMB data begin 122135.86 0 vm loading VMB data - about to delete old entries 122135.86 0 vm loading VMB data - sorting/ordering 122135.86 0 vm loading VMB data end 122136.41 0 init DB Workspaces 122136.60 0 init Voicemail LoadIniSettings 122136.63 0 init read Config.xml start 122136.80 0 dxxxB1C1 dxxxB1C1 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 122136.82 0 dxxxB1C2 dxxxB1C2 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 122136.82 0 dxxxB1C3 dxxxB1C3 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 122136.82 0 dxxxB1C4 dxxxB1C4 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1 122136.82 0 init read Config.xml end 122136.86 0 init LineOpenDialogic dxxxB1C1 => [1] 122136.86 1 iIvrDev=1 122137.33 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 122137.39 0 load start [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs] 122137.43 0 init hires timer setup start 122137.45 0 init hires timer setup end 122137.47 1 state Waiting for a call... 122137.47 1 event callstate IDLE 1 0 0 122137.47 1 WorkingMode@Idle= 122137.48 1 timer clear 122137.48 1 LineState(iLineId).iVgsIdx = 0 122137.48 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122137.48 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122137.48 1 event TDX_SETHOOK, code=135, state=0 122137.48 0 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122137.80 0 dial cnCallQueADO.open call end 122138.08 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122138.08 1 timer set ignored - waiting for line re-init to occur first 122138.08 0 init lineids: 0-1 122138.10 0 init LineOpenDialogic dxxxB1C2 => [2] 122138.10 2 iIvrDev=2 122138.60 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 122138.94 0 init hires timer setup start 122138.94 0 init hires timer setup end 122138.95 2 state Waiting for a call... 122138.95 2 event callstate IDLE 2 0 0 122138.95 2 WorkingMode@Idle= 122138.95 2 timer clear 122138.95 2 LineState(iLineId).iVgsIdx = 0 122138.95 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122138.95 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122138.97 2 event TDX_SETHOOK, code=135, state=0 122139.35 0 dial ado connection active 122139.35 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122139.35 2 timer set ignored - waiting for line re-init to occur first 122139.35 0 init lineids: 0-2 122139.38 0 init LineOpenDialogic dxxxB1C3 => [3] 122139.38 3 iIvrDev=3 122139.88 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 122139.88 0 init hires timer setup start 122139.88 0 init hires timer setup end 122139.88 3 state Waiting for a call... 122139.89 0 dial cnCallQueADO_ConnectComplete start 122139.89 3 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122139.89 3 event callstate IDLE 3 0 0 122139.89 3 WorkingMode@Idle= 122139.89 3 timer clear 122139.89 3 LineState(iLineId).iVgsIdx = 0 122139.91 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122139.91 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122139.93 3 event TDX_SETHOOK, code=135, state=0 122139.93 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122139.93 3 timer set ignored - waiting for line re-init to occur first 122139.93 0 init lineids: 0-3 122139.94 0 init LineOpenDialogic dxxxB1C4 => [4] 122139.95 4 iIvrDev=4 122140.44 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 122140.44 0 init hires timer setup start 122140.44 0 init hires timer setup end 122140.45 4 state Waiting for a call... 122140.45 4 event callstate IDLE 4 0 0 122140.45 4 WorkingMode@Idle= 122140.45 4 timer clear 122140.47 4 LineState(iLineId).iVgsIdx = 0 122140.47 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122140.47 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122140.47 4 event TDX_SETHOOK, code=135, state=0 122140.48 3 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122140.50 3 dial cnCallQueADO.open call end 122140.50 3 dial cnCallQueADO_ConnectComplete start 122140.52 4 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122140.52 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122140.52 4 timer set ignored - waiting for line re-init to occur first 122140.52 0 init lineids: 0-4 122140.53 0 init route channels start 122140.66 0 init route channels => [] 122140.66 0 init no dti channels opened. Not opening signaling channel. 122140.66 0 init iLineDevicesControlled=4 122140.68 0 init main form load end 122141.23 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 122141.23 1 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 122141.23 1 init atidle reinit : start 122141.23 1 init atidle reinit iConferenceOtherLegLid=-1 122141.25 1 init atidle reinit : reset all LineState variables 122141.25 1 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.25 1 state Waiting for a call... 122141.47 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 122141.47 2 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 122141.47 2 init atidle reinit : start 122141.47 2 init atidle reinit iConferenceOtherLegLid=-1 122141.48 2 init atidle reinit : reset all LineState variables 122141.48 2 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.48 2 state Waiting for a call... 122141.50 4 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122141.52 4 dial cnCallQueADO.open call end 122141.52 4 dial cnCallQueADO_ConnectComplete start 122141.52 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122141.60 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.60 1 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 122141.60 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 122141.60 3 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 122141.60 3 init atidle reinit : start 122141.61 3 init atidle reinit iConferenceOtherLegLid=-1 122141.61 3 init atidle reinit : reset all LineState variables 122141.61 3 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.63 3 state Waiting for a call... 122141.73 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 122141.73 4 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 122141.73 4 init atidle reinit : start 122141.73 4 init atidle reinit iConferenceOtherLegLid=-1 122141.73 4 init atidle reinit : reset all LineState variables 122141.75 4 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.75 4 state Waiting for a call... 122141.86 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.86 2 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 122141.97 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 122141.97 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 122142.08 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 122142.08 4 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 122142.52 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122142.52 5 dial cnCallQueADO.open call end 122142.52 5 dial cnCallQueADO_ConnectComplete start 122142.52 1 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 506011221) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1221) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1221) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%We%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,1,%') OR (LineSelection LIKE '%>1<%') OR (LineSelection LIKE '%,dxxxB1C1,%')) ORDER BY Priority, ID] 122142.66 1 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 122142.66 2 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 506011221) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1221) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1221) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%We%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,2,%') OR (LineSelection LIKE '%>2<%') OR (LineSelection LIKE '%,dxxxB1C2,%')) ORDER BY Priority, ID] 122142.68 2 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 122142.68 3 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 506011221) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1221) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1221) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%We%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,3,%') OR (LineSelection LIKE '%>3<%') OR (LineSelection LIKE '%,dxxxB1C3,%')) ORDER BY Priority, ID] 122142.69 3 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 122142.69 4 dial sql ado=[sELECT ID, PhoneNumber, ActivateTime, DayTimeStart, DayTimeStop, DaysCallAllowed, LineSelection, Priority, AnnounceMessage, Script, OnAnswerMachine, RV, AnswerTimeout, CallRetriesLeft, DelayBetweenRetries, OnNotConnected, EscalationCalls FROM CallQue WHERE ((ActivateTime <= 506011221) OR (ActivateTime IS NULL)) AND ((DayTimeStart <= 1221) OR (DayTimeStart IS NULL)) AND ((DayTimeStop > 1221) OR (DayTimeStop IS NULL)) AND ((CallRetriesLeft >= 0) OR (CallRetriesLeft IS NULL)) AND ((DaysCallAllowed = '') OR (DaysCallAllowed = ' ') OR (DaysCallAllowed IS NULL) OR (DaysCallAllowed LIKE '%We%')) AND ((LineSelection = '') OR (LineSelection = ' ') OR (LineSelection = ',,') OR (LineSelection IS NULL) OR (LineSelection LIKE '%,4,%') OR (LineSelection LIKE '%>4<%') OR (LineSelection LIKE '%,dxxxB1C4,%')) ORDER BY Priority, ID] 122142.70 4 dial cnCallQueADO_ConnectComplete rsCallQueADO.open completed. recordount=0. Close recordset. 122142.70 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122142.73 5 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 122142.75 6 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122142.78 6 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 122142.78 7 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122142.78 7 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 122142.78 8 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122142.80 8 dial rsCallQueADO_FetchComplete pRecordset.RecordCount fail. err=[Operation is not allowed when the object is closed.] 122142.80 9 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122142.86 1 dial [1,4077014307,505271746,1,2359,MoTuWeThFrSaSu,[],3,NONE,C:\Program Files\VoiceGuide\Scripts\test script.vgs,NONE,none,60,1,120,,none] (search started at 122142.80) 122142.86 1 dial DialOnLine start tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] rv[none] 122142.86 9 dial callque update id=1: NextCallTime=0506011421, RetriesLeft=0 122142.89 9 dial callque DB update returned (MSAccess) 122142.91 1 rv clear all 122142.91 1 rv add [OutDial_RetriesLeft]{1} 122142.93 1 dial making call tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] OnHangup[] rv[none[OutDial_RetriesLeft]{1}] 122142.93 1 script interpretor: VgMulti v6.0.2027 122142.95 1 state Dialing 4077014307 122142.98 1 timer set 60 EV_TIMEOUT_MAKECALL_NORESPONSE 122142.98 2 dial [2,4077014307,505271746,1,2359,MoTuWeThFrSaSu,[],3,NONE,C:\Program Files\VoiceGuide\Scripts\test script.vgs,NONE,none,60,1,120,,none] (search started at 122142.98) 122142.98 2 dial DialOnLine start tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] rv[none] 122143.00 9 dial callque update id=2: NextCallTime=0506011421, RetriesLeft=0 122143.00 9 dial callque DB update returned (MSAccess) 122143.00 2 rv clear all 122143.02 2 rv add [OutDial_RetriesLeft]{1} 122143.02 2 dial making call tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] OnHangup[] rv[none[OutDial_RetriesLeft]{1}] 122143.02 2 script interpretor: VgMulti v6.0.2027 122143.02 2 state Dialing 4077014307 122143.05 2 timer set 60 EV_TIMEOUT_MAKECALL_NORESPONSE 122143.07 3 dial [3,4077014307,505271746,1,2359,MoTuWeThFrSaSu,[],3,NONE,C:\Program Files\VoiceGuide\Scripts\test script.vgs,NONE,none,60,1,120,,none] (search started at 122143.05) 122143.07 3 dial DialOnLine start tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] rv[none] 122143.07 9 dial callque update id=3: NextCallTime=0506011421, RetriesLeft=0 122143.08 9 dial callque DB update returned (MSAccess) 122143.08 3 rv clear all 122143.08 3 rv add [OutDial_RetriesLeft]{1} 122143.08 3 dial making call tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] OnHangup[] rv[none[OutDial_RetriesLeft]{1}] 122143.10 3 script interpretor: VgMulti v6.0.2027 122143.10 3 state Dialing 4077014307 122143.13 3 timer set 60 EV_TIMEOUT_MAKECALL_NORESPONSE 122143.13 4 dial [5,4077014307,505271746,1,2359,MoTuWeThFrSaSu,[],3,NONE,C:\Program Files\VoiceGuide\Scripts\test script.vgs,NONE,none,60,1,120,,none] (search started at 122143.13) 122143.14 4 dial DialOnLine start tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] rv[none] 122143.14 9 dial callque update id=5: NextCallTime=0506011421, RetriesLeft=0 122143.14 9 dial callque DB update returned (MSAccess) 122143.14 4 rv clear all 122143.16 4 rv add [OutDial_RetriesLeft]{1} 122143.16 4 dial making call tel[4077014307] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\test script.vgs] am[NONE] OnHangup[] rv[none[OutDial_RetriesLeft]{1}] 122143.16 4 script interpretor: VgMulti v6.0.2027 122143.18 4 state Dialing 4077014307 122143.19 4 timer set 60 EV_TIMEOUT_MAKECALL_NORESPONSE 122143.52 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.52 1 event TDX_SETHOOK, code=135, state=5200 122143.52 1 LsWaitAfterDialingOut : 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.58 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.60 2 event TDX_SETHOOK, code=135, state=5200 122143.60 2 LsWaitAfterDialingOut : 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.66 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.66 3 event TDX_SETHOOK, code=135, state=5200 122143.66 3 LsWaitAfterDialingOut : 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.72 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122143.74 4 event TDX_SETHOOK, code=135, state=5200 122143.74 4 LsWaitAfterDialingOut : 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 122144.20 9 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122144.20 9 dial cnCallQueADO.open call end 122144.20 9 dial cnCallQueADO_ConnectComplete start 122144.22 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122144.75 0 btn Hangup on line 1 122144.75 1 event EV_TIMEOUT_HANGUP, code=9001, state=5200 122144.77 1 LsWaitAfterDialingOut : 9001,EV_TIMEOUT_HANGUP,0,0,0,,, 122144.78 1 rv add [Hangup Time]{06/01/2005 12:21:44 PM} 122144.78 1 state Hanging up call... [LsWaitAfterDialingOut] 122144.80 1 HangupCall_Common hCall=0 122144.80 1 rec RecSoundStop ok 122144.82 1 play PlaySoundStop ok 122144.82 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122144.82 1 HangupCall : lCallHandle& = 0 - lets close and open line 122144.83 1 state Waiting for a call... 122144.83 1 fnHangupCall end 122144.83 1 tw DialogicEvent 133,TDX_CALLP,52,0,0,CR_UNKNOWN,, 122144.83 1 event CR_UNKNOWN, code=133, state=900 122144.85 1 LsAwaitingCalls EV_UNKNOWN_133 122144.85 1 event TDX_CALLP, code=133, state=900 122144.85 1 LsAwaitingCalls EV_UNKNOWN_133 122144.85 1 tw DialogicEvent 137,TDX_ERROR,0,0,0,,, 122144.85 1 event TDX_ERROR, code=137, state=900 122144.86 1 LsAwaitingCalls EV_UNKNOWN_137 122145.20 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122145.20 5 dial cnCallQueADO.open call end 122145.20 5 dial cnCallQueADO_ConnectComplete start 122145.20 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122146.20 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122146.20 5 dial cnCallQueADO.open call end 122146.22 5 dial cnCallQueADO_ConnectComplete start 122146.22 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122146.86 0 btn Hangup on line 2 122146.86 2 event EV_TIMEOUT_HANGUP, code=9001, state=5200 122146.86 2 LsWaitAfterDialingOut : 9001,EV_TIMEOUT_HANGUP,0,0,0,,, 122146.86 2 rv add [Hangup Time]{06/01/2005 12:21:46 PM} 122146.88 2 state Hanging up call... [LsWaitAfterDialingOut] 122146.88 2 HangupCall_Common hCall=0 122146.89 2 rec RecSoundStop ok 122146.91 2 play PlaySoundStop ok 122146.91 2 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122146.91 2 HangupCall : lCallHandle& = 0 - lets close and open line 122146.91 2 state Waiting for a call... 122146.93 2 fnHangupCall end 122146.93 2 tw DialogicEvent 133,TDX_CALLP,52,0,0,CR_UNKNOWN,, 122146.93 2 event CR_UNKNOWN, code=133, state=900 122146.93 2 LsAwaitingCalls EV_UNKNOWN_133 122146.93 2 event TDX_CALLP, code=133, state=900 122146.94 2 LsAwaitingCalls EV_UNKNOWN_133 122146.94 2 tw DialogicEvent 137,TDX_ERROR,0,0,0,,, 122146.94 2 event TDX_ERROR, code=137, state=900 122146.94 2 LsAwaitingCalls EV_UNKNOWN_137 122146.95 1 timer fired EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122146.95 1 event EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP, code=9101, state=900 122146.97 1 state Hanging up call...(2) 122146.97 1 HangupCall_Common hCall=0 122146.97 1 rec RecSoundStop ok 122146.99 1 play PlaySoundStop ok 122146.99 1 HangupCall : lCallHandle& = 0 - lets close and open line 122146.99 1 state Waiting for a call... 122147.00 1 fnHangupCall end 122147.00 1 LsAwaitingCalls EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122147.00 1 tw DialogicEvent 137,TDX_ERROR,0,0,0,,, 122147.00 1 event TDX_ERROR, code=137, state=900 122147.02 1 LsAwaitingCalls EV_UNKNOWN_137 122147.22 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122147.22 5 dial cnCallQueADO.open call end 122147.22 5 dial cnCallQueADO_ConnectComplete start 122147.22 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122148.22 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122148.22 5 dial cnCallQueADO.open call end 122148.22 5 dial cnCallQueADO_ConnectComplete start 122148.22 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122148.52 0 btn Hangup on line 3 122148.52 3 event EV_TIMEOUT_HANGUP, code=9001, state=5200 122148.52 3 LsWaitAfterDialingOut : 9001,EV_TIMEOUT_HANGUP,0,0,0,,, 122148.52 3 rv add [Hangup Time]{06/01/2005 12:21:48 PM} 122148.53 3 state Hanging up call... [LsWaitAfterDialingOut] 122148.53 3 HangupCall_Common hCall=0 122148.55 3 rec RecSoundStop ok 122148.57 3 play PlaySoundStop ok 122148.57 3 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122148.57 3 HangupCall : lCallHandle& = 0 - lets close and open line 122148.57 3 state Waiting for a call... 122148.57 3 fnHangupCall end 122148.58 3 tw DialogicEvent 133,TDX_CALLP,52,0,0,CR_UNKNOWN,, 122148.58 3 event CR_UNKNOWN, code=133, state=900 122148.58 3 LsAwaitingCalls EV_UNKNOWN_133 122148.58 3 event TDX_CALLP, code=133, state=900 122148.60 3 LsAwaitingCalls EV_UNKNOWN_133 122148.60 3 tw DialogicEvent 137,TDX_ERROR,0,0,0,,, 122148.60 3 event TDX_ERROR, code=137, state=900 122148.60 3 LsAwaitingCalls EV_UNKNOWN_137 122149.16 2 timer fired EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122149.16 2 event EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP, code=9101, state=900 122149.16 2 state Hanging up call...(2) 122149.16 2 HangupCall_Common hCall=0 122149.18 2 rec RecSoundStop ok 122149.18 2 play PlaySoundStop ok 122149.18 2 HangupCall : lCallHandle& = 0 - lets close and open line 122149.19 2 state Waiting for a call... 122149.19 2 fnHangupCall end 122149.19 2 LsAwaitingCalls EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122149.22 2 event callstate IDLE 2 0 0 122149.22 2 WorkingMode@Idle= 122149.22 2 timer clear 122149.24 2 LineState(iLineId).iVgsIdx = 0 122149.24 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122149.24 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122149.24 2 event TDX_SETHOOK, code=135, state=900 122149.25 2 LsAwaitingCalls EV_UNKNOWN_135 122149.25 5 dial cnCallQueADO.open call start[Provider=SQLOLEDB;Server=IDMDBBACKUP;UID=sa;PWD=;Database=SQL Test Database] 122149.25 5 dial cnCallQueADO.open call end 122149.25 5 dial cnCallQueADO_ConnectComplete start 122149.27 5 dial cnCallQueADO.Close call from CallQueADO_CheckNextLineForPossibleDialout (finished scanning all lines) 122149.53 0 btn Hangup on line 4 122149.53 4 event EV_TIMEOUT_HANGUP, code=9001, state=5200 122149.55 4 LsWaitAfterDialingOut : 9001,EV_TIMEOUT_HANGUP,0,0,0,,, 122149.55 4 rv add [Hangup Time]{06/01/2005 12:21:49 PM} 122149.55 4 state Hanging up call... [LsWaitAfterDialingOut] 122149.55 4 HangupCall_Common hCall=0 122149.57 4 rec RecSoundStop ok 122149.58 4 play PlaySoundStop ok 122149.58 4 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122149.60 4 HangupCall : lCallHandle& = 0 - lets close and open line 122149.60 4 state Waiting for a call... 122149.60 4 fnHangupCall end 122149.60 4 tw DialogicEvent 133,TDX_CALLP,52,0,0,CR_UNKNOWN,, 122149.61 4 event CR_UNKNOWN, code=133, state=900 122149.61 4 LsAwaitingCalls EV_UNKNOWN_133 122149.61 4 event TDX_CALLP, code=133, state=900 122149.61 4 LsAwaitingCalls EV_UNKNOWN_133 122149.63 4 tw DialogicEvent 137,TDX_ERROR,0,0,0,,, 122149.63 4 event TDX_ERROR, code=137, state=900 122149.63 4 LsAwaitingCalls EV_UNKNOWN_137 122150.16 0 btn Exit (4 lines) 122150.16 1 line state =900 122150.16 2 line state =900 122150.16 3 line state =900 122150.18 4 line state =900 122150.18 1 state Exiting... 122150.18 2 state Exiting... 122150.18 3 state Exiting... 122150.18 4 state Exiting... 122150.29 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 122150.29 2 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 122150.29 2 init atidle reinit : start 122150.29 2 init atidle reinit iConferenceOtherLegLid=-1 122150.29 2 init atidle reinit : reset all LineState variables 122150.30 2 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 122150.30 2 state Exiting... 122150.63 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 122150.63 2 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 122150.74 3 timer fired EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122150.74 3 event EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP, code=9101, state=900 122150.74 3 state Hanging up call...(2) 122150.74 3 HangupCall_Common hCall=0 122150.75 3 rec RecSoundStop ok 122150.75 3 play PlaySoundStop ok 122150.77 3 HangupCall : lCallHandle& = 0 - lets close and open line 122150.77 3 state Waiting for a call... 122150.77 3 fnHangupCall end 122150.77 3 LsAwaitingCalls EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 122150.80 3 event callstate IDLE 3 0 0 122150.82 3 WorkingMode@Idle= 122150.82 3 timer clear 122150.82 3 LineState(iLineId).iVgsIdx = 0 122150.82 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 122150.83 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 122150.83 3 event TDX_SETHOOK, code=135, state=900 122150.83 3 LsAwaitingCalls EV_UNKNOWN_135 122151.30 0 exit closing all channels start 122151.30 0 exit close dxxxB1C1(1)=> [] 122151.30 0 exit close dxxxB1C2(2)=> [] 122151.32 0 exit close dxxxB1C3(3)=> [] 122151.32 0 exit close dxxxB1C4(4)=> [] 122151.32 0 exit closing all channels end 122151.58 0 --------------------------------------------------- 122151.60 0 Stopping VoiceGuide 122151.60 0 --------------------------------------------------- Share this post Link to post
SupportTeam Report post Posted 06/02/2005 01:01 AM Please check if in the VG.INI file the Log section looks something like this: [Log] ;Automated "log-to-file" logging. ;To turn OFF logging for a particular application set it's entry to 0 ;To turn ON all logging for a particular application set it's entry to 10 ;all log files are saved in VoiceGuide's \log\ subdirectory ;log files are names as following: ;VoiceGuide: MMDDvgm.txt ;NumberLoader: MMDDtnl.txt ;EmailSender: MMSSes.txt ;TapiWrapOcx: MMDDtw.txt ;SapiWrapOcx: MMDDsw.txt VoiceGuide=8 NumberLoader=8 VoicemailManager=8 EmailSender=8 TapiWrapOcx=8 SapiWrapOcx=8 then restart VG. The MMDDtw.txt log should then be created. Share this post Link to post
Guest kr1sp0s Report post Posted 06/07/2005 03:38 PM This is what my [LOG] section says: ;Automated "log-to-file" logging. ;To turn OFF logging for a particular application set it's entry to 0 ;To turn ON all logging for a particular application set it's entry to 10 ;all log files are saved in VoiceGuide's \log\ subdirectory ;log files are names as following: ;VoiceGuide: MMDDvgm.txt ;NumberLoader: MMDDtnl.txt ;EmailSender: MMSSes.txt ;TapiWrapOcx: MMDDtw.txt ;SapiWrapOcx: MMDDsw.txt VoiceGuide=10 NumberLoader=10 EmailSender=10 TapiWrapOcx=10 SapiWrapOcx=10 VoicemailManager=10 I restarted VGMulti and still have no tapiwrapocx log fil. I have uninstalled and reinstalled VG a couple of times with the same results. Is there anything else i should check? Thanks, Allan Share this post Link to post
SupportTeam Report post Posted 06/07/2005 09:56 PM Are there any files in VG's \log\ subdirectory? Share this post Link to post
CeceJ Report post Posted 06/22/2005 04:58 PM I am getting the same error - windows 2000 Server; VoiceGuide for Dialogic; and a PRI line with a Dialogic 240 JCT card. I have attached the mmddtw.txt file 0622tw.txt Share this post Link to post
SupportTeam Report post Posted 06/23/2005 08:06 AM Can you please try updating your system with the current VG for Dialogic patch available from our Downloads page and see if the error still occurs on your system. If it still does then please post the MMDDvgm.txt log file from VG's \log\ subdirectory which captures the logout. Share this post Link to post
ktruk Report post Posted 07/21/2005 09:57 AM I am getting this error frequently. Attached is the log file requested. The only changes I have made to CONFIG.XML is the addition of the "popup" tag as advised last day or so. I did think that the error occurred because the XML file was open in notepad, but this is not the case. 0721vgm.txt Share this post Link to post
