D/4pciu Card Doesn't Pick Up Call Correctly

[janners]

hi,

 

I have a d/4pciu card which I have just installed and am currently testing connected to 1 analogue line. My problem is that when I call this number, I see from Talker32 that the call is recieved and when set to auto pickup is shown to have picked up and be connected. The phone I am ringing from is still ringing so, the call hasn't been picked up at all. If I set it to manual pickup, I get the option to pick up but when I do, while it shows on Talker to be picked up the phone that rang it is still ringing.

 

Any help gratefully recieved

 

neil

[SupportTeam]

Looks like the card reports to the software that it has picked up the call, when in fact it has not, so it looks like the card is faulty.

[janners]

I have replaced the card and I have the same problem. Any suggestions?

 

thanks in advance

[SupportTeam]

Best to speak with the Dialogic distributor and ask them why the card does not answer the call when used with the demo apps which ship with the card.

 

Have you tried using the "Voice Horoscope" demo program? Are the results the same?