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Retrieving Transfer From Busy Tone

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Configuration:

 

Proline 2V

VG4.9

PBX SIEMENS HICOM 150

 

Could you help me; this is the last pending issue to conclude my tests and purchase the licence.

 

Thanks

 

Problem:

 

Cannot return a transfered call when the extension is busy (Fail Path) in announced transfer. It returns the call but starts over from the beginig of the script.

 

LOG-> 54484 6 tapic lineGenerateDigits(66478,&,*0) => LINEERR_INVALCALLSTATE [8000001C]

 

First I changed the parameter Transfer_AnnounceDecline to &,*0

 

After that I could retrieve the call in the timeout scenario, and when the user pressed some key to reject the call. The only situation that is not working is when the extention that I´m transfering the call to is busy.

 

Logs Bellow:

 

Transfered Call -> rejected by user pressing any key:

 

 

82271 6 tapie ring 2

82271 6 Answer the call

82281 6 lineAnswer(66427) => 66513

82811 6 tapie callstate CONNECTED 66427,1,0

82811 6 WorkingModeTAPI=

82821 6 WorkingModeScript=

83032 6 Inband detection not enabled

83042 6 tapi Reply 66513 0

83042 6 [Get Numbers 2] Number Input

83082 6 [Get Numbers 2] Playing (C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav)

83132 6 PlaySoundStart ok [C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav]

84313 6 tapie monitordigits 49 2

84323 6 LsGetNbrsPlayWelcMsg [1]

84384 6 PlaySoundStop ok

84404 6 [Get Numbers 2] Number Input 1

84414 6 LsGetNbrsRxDigits [#]

84834 6 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER

84844 6 [Transfer Call 1] Announced Transfer to 145 (Generate)

84874 6 tapic lineGenerateDigits(66427,&) => 0

85155 6 tapie generate LINEGENERATETERM_DONE

86096 6 LsXferStart EV_TAPI_GENERATE

87107 6 LsXferPlayVts EV_HOOKFLASHFINISHED

87128 6 tapic lineGenerateDigits(66427,145) => 0

87578 6 tapie generate LINEGENERATETERM_DONE

88550 6 LsXferPlayVts EV_TAPI_GENERATE

88560 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

88590 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

88640 6 PlaySoundStartNumbers ok

90552 6 tapie monitordigits 50 2

90562 6 LsXferPlayAnn [2]

90643 6 PlaySoundStop ok

91554 6 LsXferPlayAnn EV_PLAY_FINISHED

91584 6 tapic lineGenerateDigits(66427,&,*0) => 0

93056 6 tapie generate LINEGENERATETERM_DONE

94027 6 LsXferPlayAnn EV_TAPI_GENERATE

94047 6 PlayFinishCause=CallRejected

94067 6 Going down Fail path (iXferType=1)

94088 6 [Retorno] Playing

94098 6 [Retorno] Playing (C:\Arquivos de programas\ProPromptsVGM1·1\system\voice\VmbForwardPhonePrompt3.wav)

94168 6 PlaySoundStart ok [C:\Arquivos de programas\ProPromptsVGM1·1\system\voice\VmbForwardPhonePrompt3.wav]

94188 6 RunModule PLAY end

96651 6 Play End line[6] (id=594118)

96671 6 LsPlayMsg EV_PLAY_FINISHED

00627 6 tapie callstate DISCONNECTED 66427,0,0

00647 6 LsPlayMsgFinished EV_REMOTEPARTY_DISCONNECT

00667 6 PlaySoundStop ok

00687 6 HangupCall called from []

00707 6 Hanging up call...

00727 6 PlaySoundStop ok

00757 6 fnHangupCall end

00797 6 tapie linedevstate 2048 0 0

00817 6 tapie callstate IDLE 66427 0 0

00837 6 WorkingMode@Idle=

00897 6 set EV_TIMEOUT_TIMETOREINITLINE 2

00927 6 tapi Reply 66393 0

01859 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

01879 6 ReinitTelephony due to IDLE start

01899 6 tapic lineDeallocateCall(MainCall:66427) 0

02089 6 lineOpen(6) => 0

02119 6 Waiting for a call...

02139 6 lineOpen(6)LineHandle=65641

 

 

 

Transfered Call-> Noanswer Timeout

 

 

13653 6 tapie linedevstate 2048 0 0

13653 6 tapie callstate OFFERING 66359 0 4

13663 6 tapie callinfo CALLEDID

13673 6 tapie callinfo ORIGIN

13673 6 tapie ring 0

19742 6 tapie ring 2

19742 6 Answer the call

19752 6 lineAnswer(66359) => 65727

20283 6 tapie callstate CONNECTED 66359,1,0

20293 6 WorkingModeTAPI=

20293 6 WorkingModeScript=

20323 6 Inband detection not enabled

20333 6 tapi Reply 65727 0

20333 6 [Get Numbers 2] Number Input

20333 6 [Get Numbers 2] Playing (C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav)

20393 6 PlaySoundStart ok [C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav]

21254 6 tapie monitordigits 49 2

21254 6 LsGetNbrsPlayWelcMsg [1]

21314 6 PlaySoundStop ok

21314 6 [Get Numbers 2] Number Input 1

21324 6 LsGetNbrsRxDigits [#]

21735 6 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER

21735 6 [Transfer Call 1] Announced Transfer to 145 (Generate)

21755 6 tapic lineGenerateDigits(66359,&) => 0

22045 6 tapie generate LINEGENERATETERM_DONE

22967 6 LsXferStart EV_TAPI_GENERATE

23988 6 LsXferPlayVts EV_HOOKFLASHFINISHED

23998 6 tapic lineGenerateDigits(66359,145) => 0

24449 6 tapie generate LINEGENERATETERM_DONE

25410 6 LsXferPlayVts EV_TAPI_GENERATE

25410 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

25430 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

25470 6 PlaySoundStartNumbers ok

32470 6 Play End line[6] (id=825440)

32480 6 LsXferPlayAnn EV_PLAY_FINISHED

32480 6 LsXferPlayAnn EV_TIMEOUT_REPLAYMSG

32490 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

32500 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

32530 6 PlaySoundStartNumbers ok

39540 6 Play End line[6] (id=832510)

39540 6 LsXferPlayAnn EV_PLAY_FINISHED

39550 6 LsXferPlayAnn EV_TIMEOUT_REPLAYMSG

39560 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

39571 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

39621 6 PlaySoundStartNumbers ok

46621 6 Play End line[6] (id=839581)

46631 6 LsXferPlayAnn EV_PLAY_FINISHED

46631 6 LsXferPlayAnn EV_TIMEOUT_REPLAYMSG

46641 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

46651 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

46681 6 PlaySoundStartNumbers ok

53651 6 wb(84666101)

53711 6 Play End line[6] (id=846661)

53721 6 LsXferPlayAnn EV_PLAY_FINISHED

53721 6 LsXferPlayAnn EV_PLAY_FINISHED

53741 6 tapic lineGenerateDigits(66359,&,*0) => 0

55123 6 tapie generate LINEGENERATETERM_DONE

56064 6 LsXferPlayAnn EV_TAPI_GENERATE

56064 6 PlayFinishCause=CallRejected

56074 6 Going down Fail path (iXferType=1)

56084 6 [Retorno] Playing

56084 6 [Retorno] Playing (C:\Arquivos de programas\ProPromptsVGM1·1\system\voice\VmbForwardPhonePrompt3.wav)

56154 6 PlaySoundStart ok [C:\Arquivos de programas\ProPromptsVGM1·1\system\voice\VmbForwardPhonePrompt3.wav]

56164 6 RunModule PLAY end

58618 6 wb(85609400)

58678 6 Play End line[6] (id=856094)

58678 6 LsPlayMsg EV_PLAY_FINISHED

68632 6 LsPlayMsgFinished EV_TIMEOUT_HANGUP

68632 6 PlaySoundStop ok

68642 6 HangupCall called from []

68652 6 Hanging up call...

68652 6 PlaySoundStop ok

68662 6 fnHangupCall end

68702 6 tapie linedevstate 2048 0 0

68712 6 tapie callstate IDLE 66359 0 0

68712 6 WorkingMode@Idle=

68762 6 set EV_TIMEOUT_TIMETOREINITLINE 2

68773 6 tapi Reply 66086 0

69684 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

69694 6 ReinitTelephony due to IDLE start

69694 6 tapic lineDeallocateCall(MainCall:66359) 0

69854 6 lineOpen(6) => 0

69864 6 Waiting for a call...

69874 6 lineOpen(6)LineHandle=65710

 

 

 

Transfered Call -> Line Busy (Could not retrieve Call)

 

 

91926 6 tapie linedevstate 2048 0 0

91926 6 tapie callstate OFFERING 66287 0 4

91936 6 Answer the call

91946 6 lineAnswer(66287) => 66305

91956 6 tapie callinfo CALLEDID

91956 6 tapie callinfo ORIGIN

91956 6 tapie ring 0

92497 6 tapie callstate CONNECTED 66287,1,0

92497 6 WorkingModeTAPI=

92497 6 WorkingModeScript=

92547 6 Inband detection not enabled

92557 6 tapi Reply 66305 0

92557 6 [Get Numbers 2] Number Input

92557 6 [Get Numbers 2] Playing (C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav)

92587 6 PlaySoundStart ok [C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav]

93498 6 tapie monitordigits 49 2

93498 6 LsGetNbrsPlayWelcMsg [1]

93558 6 PlaySoundStop ok

93568 6 [Get Numbers 2] Number Input 1

93568 6 LsGetNbrsRxDigits [#]

93979 6 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER

93989 6 [Transfer Call 1] Announced Transfer to 145 (Generate)

93999 6 tapic lineGenerateDigits(66287,&) => 0

94279 6 tapie generate LINEGENERATETERM_DONE

95211 6 LsXferStart EV_TAPI_GENERATE

95722 6 LsXferPlayVts EV_HOOKFLASHFINISHED

95742 6 tapic lineGenerateDigits(66287,145) => 0

96182 6 tapie generate LINEGENERATETERM_DONE

97144 6 LsXferPlayVts EV_TAPI_GENERATE

97144 6 fn PlaySoundStartNumbers TsfrCallFrom.wav, TsfrAskAccept.wav, , Digits

97164 6 twcal PlaySayNumber C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrCallFrom.wav, C:\Arquivos de programas\VoiceGuide\system\voicedlgc\TsfrAskAccept.wav, , , 1

97204 6 PlaySoundStartNumbers ok

97985 6 tapie callstate DISCONNECTED 66287,0,0

97985 6 LsXferPlayAnn EV_REMOTEPARTY_DISCONNECT

98045 6 PlaySoundStop ok

98956 6 LsXferPlayAnn EV_PLAY_FINISHED

98956 6 tapic lineGenerateDigits(66287,&,*0) => LINEERR_INVALCALLSTATE [8000001C]

98966 6 HangupCall called from [vbtapi]

98976 6 Hanging up call...

98986 6 PlaySoundStop ok

98996 6 fnHangupCall end

99026 6 tapie linedevstate 2048 0 0

99036 6 tapie callstate IDLE 66287 0 0

99036 6 WorkingMode@Idle=

99126 6 set EV_TIMEOUT_TIMETOREINITLINE 2

99267 6 tapi Reply 66134 0

00038 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

00048 6 ReinitTelephony due to IDLE start

00058 6 tapic lineDeallocateCall(MainCall:66287) 0

00218 6 lineOpen(6) => 0

00218 6 Waiting for a call...

00228 6 lineOpen(6)LineHandle=66117

02501 6 tapie linedevstate 2048 0 0

02511 6 tapie callstate OFFERING 66185 0 4

02521 6 Answer the call

02551 6 lineAnswer(66185) => 66219

02561 6 tapie callinfo CALLEDID

02561 6 tapie callinfo ORIGIN

02581 6 tapie ring 0

03092 6 tapie callstate CONNECTED 66185,1,0

03102 6 WorkingModeTAPI=

03102 6 WorkingModeScript=

03142 6 Inband detection not enabled

03152 6 tapi Reply 66219 0

03162 6 [Get Numbers 2] Number Input

03162 6 [Get Numbers 2] Playing (C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav)

03202 6 PlaySoundStart ok [C:\Arquivos de programas\VoiceGuide\Scripts\Voicemail Server\VmbWelcomeMsgDefault.wav]

05305 6 Play End line[6] (id=603172)

05305 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

05796 6 tapie callstate DISCONNECTED 66185,0,0

05796 6 LsGetNbrsRxDigits EV_REMOTEPARTY_DISCONNECT

05806 6 PlaySoundStop ok

05816 6 HangupCall called from []

05816 6 Hanging up call...

05826 6 PlaySoundStop ok

05836 6 fnHangupCall end

05876 6 tapie linedevstate 2048 0 0

05886 6 tapie callstate IDLE 66185 0 0

05896 6 WorkingMode@Idle=

05936 6 set EV_TIMEOUT_TIMETOREINITLINE 2

05946 6 tapi Reply 66236 0

06858 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

06868 6 ReinitTelephony due to IDLE start

06878 6 tapic lineDeallocateCall(MainCall:66185) 0

07038 6 lineOpen(6) => 0

07038 6 Waiting for a call...

07048 6 lineOpen(6)LineHandle=66031

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