Dialogic D4pciu Is Not Detected

[Guest Atif]

Hi all,

 

I m using Intel Dialogic Card D4PCIU with Intel P-IV Processor and also Intel's board. but Dialogic is not detected. First I installed SR6.0 its DCM successfully detects the board automatically but its Tapi drivers and wave drivers are not installed with it i dont know why? so this is why any IVR S/w like voice guard is not detecting it. AFter that i installed SR5.1.1 but now DCM is not detecting the board and not intalling the proper driver for the board n show wrong name of board..

 

I also heard from this site that Dialgic works properly with Dell and Compaq systems is it right.. plz help

 

Thanks in Advance

[SupportTeam]

Have you followed the instructions here: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm

 

In particualer, when instaling the System Release did you enusre that the "Global Call API" option was selected?

[Guest atif]

Hi,

You asked to select Global Call API. But i m using SR6.6 Not for sale version . In SR6.6 there is no option from where i can select Global Call API.

[Guest atif]

Sorry, I mentioned SR6.6 instead of mentioning SR6.0 . i installed SR6.6 Not for Sale version

[SupportTeam]

With SR6 you will have to use 'VoiceGuide for Dialogic".

Please see our Downloads page.

 

With "VG for Dialogic" there is no need to install TAPI/Wave drivers.

[Guest atif]

i downloaded patch VG for Dialogic n followd the rules define in the readme file.

when i started DOS prompt and use the command

regsvr32 -u tapiwrap.ocx

regsvr32 ktTelControl.ocx

gets error :

"LoadLiberay (TapiWrap.ocx) Failed. The specified module could not b found."

 

but I successfully copied all the files in there respective folders as mentioned in readme file.

[SupportTeam]

Did you copy libexpat.dll into Windows' System32 directory?

 

Which version of Windows and Service Pack are you running?

 

Any chance of us being able to look at this system using PcAnywhere or WinVNC ?