Can't Play Wav In D4pci

[Guest Guest_Andy]

Please help!

 

32968 5 tapie ring 2

32968 5 Answer the call

32968 5 lineAnswer(65540) => 65608

33515 5 tapie callstate CONNECTED 65540,1,0

33515 5 WorkingModeTAPI=

33531 5 WorkingModeScript=

33546 5 Inband detection not enabled

33562 5 tapi Reply 65608 0

33562 5 [Play 2] Playing

33562 5 [Play 2] Playing (VoiceGuide\system\voicedlgc\VmbWelcomeMsgDefault.wav)

33578 5 Play Start line[5] err=[0 wavec waveOutOpen(0x0, 0x1, 0x1ec7a0, 0x0, 0x0, 0x5) => 32 (WAVERR_BADFORMAT) - format query with wave mapped] file[D:\VoiceGuide\system\voicedlgc\VmbWelcomeMsgDefault.wav]

33578 5 PlaySoundStart line[5] err=[0 wavec waveOutOpen(0x0, 0x1, 0x1ec7a0, 0x0, 0x0, 0x5) => 32 (WAVERR_BADFORMAT) - format query with wave mapped] [D:\VoiceGuide\system\voicedlgc\ErrorPlayingFile.wav]

33593 5 For Dialogic use: PCM 11Khz 8bit Mono

33593 5 HangupCall called from [srlib 609]

33609 5 Hanging up call...

33609 5 PlaySoundStop ok

33625 5 fnHangupCall end

33625 5 RunModule PLAY end

35546 5 tapie linedevstate 2048 0 0

35562 5 tapie callstate IDLE 65540 0 0

35562 5 WorkingMode@Idle=

35578 5 set EV_TIMEOUT_TIMETOREINITLINE 2

35578 5 tapi Reply 65762 0

36578 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

36578 5 ReinitTelephony due to IDLE start

36578 5 tapic lineDeallocateCall(MainCall:65540) 0

36734 5 lineOpen(5) => 0

36734 5 Waiting for a call...

36734 5 lineOpen(5)LineHandle=66411

[SupportTeam]

The .WAV sound files need to be recorded in this format:

 

PCM 11Khz 8bit Mono

 

There is even a line in the log trace file advising of this:

 

33593 5 For Dialogic use: PCM 11Khz 8bit Mono

 

 

Also, which version of VG are you using?