Call Transfer With Eicon Board

[Guest Guest]

During the execution of a script, we need to transfer the call connecting it with an outgoing call (not with a PBX).

 

Is it possibile, considering that we have 2 Eicon - Diva Server V BRI board, directly connected with ISDN lines (not Dialogic)?

 

Have I to use a Call Transfer module (transfer=Dialout on another line and conference) to do this?

 

Do we need to upgrade to an VG dialer license to do the call transfer in this way?

 

Regards

[SupportTeam]

A "Dial and Conference" transfer is only supported with a Dialogic card. It will not work with Eicon. See: http://www.voiceguide.com/vghelp/html/modXfer.htm

Do we need to upgrade to an VG dialer license to do the call transfer in this way?

Yes.