corrigaj Report post Posted 07/13/2005 01:41 PM I want to use the pound key '#' to send the user to the next module(i.e. skip over the current module). However, VG hangs up on me. Is there a setting in vg.ini or somwhere that disables this function? Here's the trace: 092320.98 9 linedevstate 2048 0 0 092320.98 9 callstate OFFERING 66098 0 4 092320.99 9 rv clear 092320.99 9 Answer the call at 7/13/2005 9:23:20 AM 092320.99 9 lineAnswer(66098) => 66115 092321.01 9 callinfo CALLEDID 092321.01 9 callinfo ORIGIN 092321.02 9 ring 0 092321.55 9 callstate CONNECTED 66098 1 0 092321.55 9 callstate CONNECTED 66098,1,0 092321.55 9 WorkingModeTAPI@Connected= 092321.57 9 WorkingModeScript@Connected= 092321.57 9 Inband detection not enabled 092321.58 9 StartLoadedVgs at 7/13/2005 9:23:21 AM, script interpretor VgMulti v5.2.4000 3 092321.58 9 rv ns add [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\} 092321.58 9 rv ns add [scriptPath]{C:\Program Files\VoiceGuide\Scripts} 092321.60 9 rv lg add [$RV_STARTTIME]{7/13/2005 9:23:21 AM} 092321.60 9 rv lg add [$RV_DEVICEID]{9} 092321.61 9 rv lg add [$RV_CIDNAME]{} 092321.61 9 rv ns add [PathApp]{C:\Program Files\VoiceGuide\} 092321.61 9 rv lg add [$RV_CIDNUMBER]{} 092321.63 9 tapi Reply (LineEvReply) ok 66115 0 092321.64 9 callinfo MONITORMODES 092321.66 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:hc>0| 092321.66 9 timer clear 092321.68 9 [ESASPQ1] Number Input 092321.68 9 [ESASPQ1] Playing (TelAssess\ESASPatient\esaspq1.wav) 092321.69 9 play set playid=602953 092321.74 9 PlaySoundStart ok [TelAssess\ESASPatient\esaspq1.wav] 092321.75 9 timer clear 092321.77 9 wa(8496,60295300) 092321.77 9 callinfo MONITORMODES 092328.74 9 dtmf # (66098,35,2) 092328.74 9 ScriptEventCode 35 iLineState=1300 092328.76 9 LsGetNbrsPlayWelcMsg # 092328.82 9 PlaySoundStop err=0 092328.82 9 rv lg add [ESASPQ1]{} 092328.84 9 rv lg add [Hangup Time]{7/13/2005 9:23:28 AM} 092328.84 9 Hanging up call... [# in GetNbrsPlayWelc] 092328.85 9 RecSoundStop ok 092328.86 9 PlaySoundStop err=0 092328.86 9 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 092328.89 9 fnHangupCall end 092328.94 9 linedevstate 2048 0 0 092328.96 9 callstate IDLE 66098 0 0 092328.96 9 WorkingMode@Idle= 092328.97 9 timer clear 092328.97 9 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092328.99 9 tapi Reply (LineEvReply) ok 66405 0 092330.02 9 timer fired EV_TIMEOUT_TIMETOREINITLINE 092330.02 9 ScriptEventCode 9008 iLineState=900 092330.03 9 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 092330.03 9 ReinitTelephony due to IDLE 092330.05 9 tapic lineDeallocateCall(MainCall:66098) 0 092330.14 9 lineOpen(9)=> 092330.16 9 Waiting for a call... 092330.16 9 LineHandle=66473 092330.17 9 amchk set AMdet=False in Reinit@idle 092330.17 9 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092330.64 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:rdy=0| 092333.45 9 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092333.45 9 ScriptEventCode 9013 iLineState=900 092333.64 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:idx=0| Share this post Link to post
SupportTeam Report post Posted 07/13/2005 09:57 PM In module [ESASPQ1] have this path: on {fail} goto [next module] If still having problems please post the script which you are using. Share this post Link to post