Guest fsoudbakhsh Report post Posted 07/18/2005 06:02 PM I am not sure why my transfer module doesn’t take either success or fail path. Worse then this it doesn’t either transfer the call. Bellow is my log file for testing the transfer module in VG script. I have tested this module three time, two times, I entered the long distance number, and once a local number. On all case there was not transfer call. Please help to solve this problem. Thanks. Farzad 105647.25 6 linedevstate 2048 0 0 105647.27 6 callstate OFFERING 65730 0 4 105647.27 6 rv clear 105647.27 6 Answer the call at 7/18/2005 10:56:47 AM 105647.27 6 lineAnswer(65730) => 66208 105647.28 6 callinfo CALLEDID 105647.28 6 callinfo ORIGIN 105647.28 6 ring 0 105647.39 0 dial start any summary:|6:hc>0|7:idx=0|8:idx=0|9:idx=0| 105647.81 6 callstate CONNECTED 65730 1 0 105647.81 6 callstate CONNECTED 65730,1,0 105647.83 6 WorkingModeTAPI@Connected= 105647.83 6 WorkingModeScript@Connected= 105647.83 6 Inband detection not enabled 105647.83 6 StartLoadedVgs at 7/18/2005 10:56:47 AM, script interpretor VgMulti v5.2.4000 7 105647.83 6 rv ns add [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\} 105647.84 6 rv ns add [scriptPath]{C:\Program Files\VoiceGuide\Scripts} 105647.84 6 rv lg add [$RV_STARTTIME]{7/18/2005 10:56:47 AM} 105647.84 6 rv lg add [$RV_DEVICEID]{6} 105647.86 6 rv lg add [$RV_CIDNAME]{} 105647.86 6 rv ns add [PathApp]{C:\Program Files\VoiceGuide\} 105647.86 6 rv lg add [$RV_CIDNUMBER]{} 105647.88 6 tapi Reply (LineEvReply) ok 66208 0 105647.88 6 callinfo MONITORMODES 105647.88 6 timer clear 105647.89 6 [Get Numbers 2] Number Input 105647.89 6 [Get Numbers 2] Playing (C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\1\EnterTelephoneNum.wav) 105647.89 6 play set playid=736453 105647.95 6 PlaySoundStart ok [C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\1\EnterTelephoneNum.wav] 105647.95 6 timer clear 105647.97 6 wa(2226,73645300) 105647.97 6 callinfo MONITORMODES 105650.25 6 wb(73645300) 105650.27 6 play end current play (playid=736453) 105650.27 6 ScriptEventCode 8001 iLineState=1300 105650.28 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED 105650.28 6 timer set 10 EV_TIMEOUT_HANGUP 105650.28 6 timer set 6 EV_TIMEOUT_ENTERDATA 105651.39 6 dtmf 1 (65730,49,2) 105651.39 6 ScriptEventCode 49 iLineState=1301 105651.39 6 LsGetNbrsRxDigits 1 105651.41 6 [Get Numbers 2] Number Input 1 105651.41 6 path {1} not found 105651.41 6 timer set 6 EV_TIMEOUT_ENTERDATA 105652.09 6 dtmf 4 (65730,52,2) 105652.09 6 ScriptEventCode 52 iLineState=1301 105652.11 6 LsGetNbrsRxDigits 4 105652.11 6 [Get Numbers 2] Number Input 14 105652.11 6 path {14} not found 105652.13 6 timer set 6 EV_TIMEOUT_ENTERDATA 105652.77 6 dtmf 0 (65730,48,2) 105652.77 6 ScriptEventCode 48 iLineState=1301 105652.78 6 LsGetNbrsRxDigits 0 105652.78 6 [Get Numbers 2] Number Input 140 105652.78 6 path {140} not found 105652.80 6 timer set 6 EV_TIMEOUT_ENTERDATA 105653.72 6 dtmf 8 (65730,56,2) 105653.72 6 ScriptEventCode 56 iLineState=1301 105653.72 6 LsGetNbrsRxDigits 8 105653.73 6 [Get Numbers 2] Number Input 1408 105653.73 6 path {1408} not found 105653.73 6 timer set 6 EV_TIMEOUT_ENTERDATA 105656.63 6 dtmf 5 (65730,53,2) 105656.64 6 ScriptEventCode 53 iLineState=1301 105656.64 6 LsGetNbrsRxDigits 5 105656.64 6 [Get Numbers 2] Number Input 14085 105656.66 6 path {14085} not found 105656.66 6 timer set 6 EV_TIMEOUT_ENTERDATA 105657.03 6 dtmf 0 (65730,48,2) 105657.03 6 ScriptEventCode 48 iLineState=1301 105657.03 6 LsGetNbrsRxDigits 0 105657.05 6 [Get Numbers 2] Number Input 140850 105657.05 6 path {140850} not found 105657.05 6 timer set 6 EV_TIMEOUT_ENTERDATA 105657.36 6 dtmf 7 (65730,55,2) 105657.36 6 ScriptEventCode 55 iLineState=1301 105657.38 6 LsGetNbrsRxDigits 7 105657.38 6 [Get Numbers 2] Number Input 1408507 105657.38 6 path {1408507} not found 105657.39 6 timer set 6 EV_TIMEOUT_ENTERDATA 105657.64 6 dtmf 5 (65730,53,2) 105657.64 6 ScriptEventCode 53 iLineState=1301 105657.66 6 LsGetNbrsRxDigits 5 105657.66 6 [Get Numbers 2] Number Input 14085075 105657.66 6 path {14085075} not found 105657.67 6 timer set 6 EV_TIMEOUT_ENTERDATA 105658.03 6 dtmf 0 (65730,48,2) 105658.03 6 ScriptEventCode 48 iLineState=1301 105658.05 6 LsGetNbrsRxDigits 0 105658.05 6 [Get Numbers 2] Number Input 140850750 105658.05 6 path {140850750} not found 105658.06 6 timer set 6 EV_TIMEOUT_ENTERDATA 105658.27 6 dtmf 0 (65730,48,2) 105658.28 6 ScriptEventCode 48 iLineState=1301 105658.28 6 LsGetNbrsRxDigits 0 105658.28 6 [Get Numbers 2] Number Input 1408507500 105658.30 6 path {1408507500} not found 105658.30 6 timer set 6 EV_TIMEOUT_ENTERDATA 105658.59 6 dtmf 2 (65730,50,2) 105658.61 6 ScriptEventCode 50 iLineState=1301 105658.61 6 LsGetNbrsRxDigits 2 105658.61 6 [Get Numbers 2] Number Input 14085075002 105658.63 6 path {14085075002} not found 105658.63 6 timer set 6 EV_TIMEOUT_ENTERDATA 105700.98 6 dtmf # (65730,35,2) 105700.98 6 ScriptEventCode 35 iLineState=1301 105701.00 6 LsGetNbrsRxDigits # 105701.00 6 timer clear 105701.00 6 rv lg add [Get Numbers 2]{14085075002} 105701.02 6 path {14085075002} not found 105701.02 6 rv ns add [Get Numbers 2_PathTaken]{success} 105701.02 6 timer clear 105701.03 6 timer set 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER 105701.36 6 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 105701.36 6 ScriptEventCode 9012 iLineState=1900 105701.36 6 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER 105701.38 6 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 105701.38 6 rv replace start: [$RV[Get Numbers 2]] 105701.38 6 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts}[$RV_STARTTIME]{7/18/2005 10:56:47 AM}[$RV_DEVICEID]{6}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Get Numbers 2]{14085075002}[Get Numbers 2_PathTaken]{success} 105701.39 6 rv replace end: [14085075002] 105701.39 6 [Transfer Call 3] Dial and Conference to 14085075002 (Generate) 105701.39 0 Search for free lines in LineID range [6-9] 105701.41 6 dial busy: active call 105701.41 7 dial reserving [dxxxB1C2] as no list specified 105701.41 6 dial found free dev=2 (LineId=7) 105701.42 7 Calling 14085075002 (related LineId=6) 105701.42 6 MakeCallEx => 66225 105701.44 7 TapiCbTrigSet 66225 7003 105701.44 6 timer set 3600 EV_TIMEOUT_HANGUP 105701.44 7 timer set 3600 EV_TIMEOUT_HANGUP 105701.50 0 dial start any summary:|6:hc>0|7:rdy=2|8:idx=0|9:idx=0| 105701.97 7 tapi Reply (LineEvReply) ok 66225 0 105701.97 7 TcTrig.lTrigType = TcTrig_MakeCallForConferenceFinished 105701.97 7 Setting conference to occur in 3 seconds (not waiting for PROCEEDING) 105701.98 7 timer set 3 EV_TIMEOUT_BRIDGEAFTERDIALING 105701.98 7 TapiCbTrigClear 105702.00 7 linedevstate 2048 0 0 105702.00 7 callstate DIALTONE 66044 0 0 105702.02 7 callstate DIALING 66044 0 0 105702.02 7 callstate PROCEEDING 66044 0 0 105702.02 7 callinfo CALLEDID 105702.03 7 callinfo REASON 105702.05 7 Lev_CallerID [0000,,14085075002] 105702.05 7 callinfo ORIGIN 105702.53 0 dial start any summary:|6:hc>0|7:hc>0|8:idx=0|9:idx=0| 105705.22 7 timer fired EV_TIMEOUT_BRIDGEAFTERDIALING 105705.22 7 ScriptEventCode 9014 iLineState=1910 105705.22 7 LsXferWaitEndCall EV_TIMEOUT_BRIDGEAFTERDIALING 105705.23 6 rv ns add [Conf_DevName_1]{dxxxB1C1} 105705.23 6 rv ns add [Conf_LineId_1]{6} 105705.23 6 rv lg add [Conf_DevName_2]{dxxxB1C2} 105705.25 6 rv lg add [Conf_LineId_2]{7} 105705.25 7 rv ns add [Conf_DevName_1]{dxxxB1C1} 105705.25 7 rv ns add [Conf_LineId_1]{6} 105705.27 7 rv lg add [Conf_DevName_2]{dxxxB1C2} 105705.27 7 rv lg add [Conf_LineId_2]{7} 105705.27 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 call 105705.30 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 SC_FULLDUP: 105705.30 7 Conferenced to 6 (dxxxB1C2) at 10:57:05 AM 105705.30 6 [Transfer Call 3] Conferenced to 7 (dxxxB1C1) at 10:57:05 AM 105710.59 7 callstate CONNECTED 66044 1 0 105710.59 7 callstate CONNECTED 66044,1,0 105710.61 7 WorkingModeTAPI@Connected= 105710.61 7 WorkingModeScript@Connected= 105710.63 7 2nd leg of call recieved CONNECTED event 105818.22 6 callstate DISCONNECTED 65730 0 0 105818.22 6 ScriptEventCode 9250 iLineState=1910 105818.23 6 LsXferWaitEndCall EV_REMOTEPARTY_DISCONNECT 105818.23 6 rv lg add [Hangup Time]{7/18/2005 10:58:18 AM} 105818.23 6 Hanging up call... 105818.25 6 DialogicScUnroute dxxxB1C1</>dxxxB1C2 MATCH_ call 105818.28 6 DialogicScUnroute dxxxB1C1</>dxxxB1C2 MATCH_ 105818.28 7 rv lg add [Hangup Time]{7/18/2005 10:58:18 AM} 105818.28 7 Hanging up call... [2nd leg] 105818.30 7 RecSoundStop ok 105818.30 7 PlaySoundStop err=0 105818.31 7 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 105818.31 7 Waiting for a call... 105818.33 7 fnHangupCall end 105818.33 6 RecSoundStop ok 105818.34 6 PlaySoundStop err=0 105818.34 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 105818.36 6 fnHangupCall end 105818.38 7 callstate DISCONNECTED 66044 0 0 105818.38 7 ScriptEventCode 9250 iLineState=900 105818.39 7 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT 105818.39 7 rv lg add [Hangup Time]{7/18/2005 10:58:18 AM} 105818.39 7 Hanging up call... 105818.41 7 RecSoundStop ok 105818.42 7 PlaySoundStop err=0 105818.42 7 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 105818.44 7 Waiting for a call... 105818.44 7 fnHangupCall end 105818.44 7 linedevstate 2048 0 0 105818.45 7 callstate IDLE 66044 0 0 105818.45 7 WorkingMode@Idle= 105818.45 7 timer clear 105818.47 7 LineState(iLineId).iVgsIdx = 0 105818.47 7 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 105818.48 7 tapi Reply (LineEvReply) ok 66131 0 105818.48 6 linedevstate 2048 0 0 105818.48 6 callstate IDLE 65730 0 0 105818.50 6 WorkingMode@Idle= 105818.50 6 timer clear 105818.52 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 105818.52 6 tapi Reply (LineEvReply) ok 65920 0 105818.53 7 tapi Reply (LineEvReply) err 66324 LINEERR_INVALCALLSTATE [8000001C] 105819.52 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 105819.52 6 ScriptEventCode 9008 iLineState=900 105819.52 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 105819.53 6 ReinitTelephony due to IDLE 105819.53 6 tapic lineDeallocateCall(MainCall:65730) 0 105819.66 6 lineOpen(6)=> 105819.66 6 Waiting for a call... 105819.67 6 LineHandle=65683 105819.67 6 amchk set AMdet=False in Reinit@idle 105819.67 6 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 105819.69 7 timer fired EV_TIMEOUT_TIMETOREINITLINE 105819.69 7 ScriptEventCode 9008 iLineState=900 105819.69 7 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 105819.70 7 ReinitTelephony due to IDLE 105819.72 0 dial start any summary:|6:rdy=0|7:hc>0|8:idx=0|9:idx=0| 105819.72 7 tapic lineDeallocateCall(MainCall:66044) 0 105819.83 7 lineOpen(7)=> 105819.88 7 Waiting for a call... 105819.88 7 LineHandle=66295 105819.89 7 amchk set AMdet=False in Reinit@idle 105819.89 7 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 105820.72 0 dial start any summary:|6:rdy=0|7:rdy=0|8:idx=0|9:idx=0| 105823.19 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 105823.19 6 ScriptEventCode 9013 iLineState=900 105823.19 7 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 105823.20 7 ScriptEventCode 9013 iLineState=900 105823.75 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:idx=0| *****second test to international number. 105949.81 6 linedevstate 2048 0 0 105949.83 6 callstate OFFERING 66045 0 4 105949.83 6 rv clear 105949.83 6 Answer the call at 7/18/2005 10:59:49 AM 105949.83 6 lineAnswer(66045) => 66074 105949.84 6 callinfo CALLEDID 105949.84 6 callinfo ORIGIN 105949.84 6 ring 0 105950.06 0 dial start any summary:|6:hc>0|7:idx=0|8:idx=0|9:idx=0| 105950.38 6 callstate CONNECTED 66045 1 0 105950.38 6 callstate CONNECTED 66045,1,0 105950.38 6 WorkingModeTAPI@Connected= 105950.39 6 WorkingModeScript@Connected= 105950.39 6 Inband detection not enabled 105950.39 6 StartLoadedVgs at 7/18/2005 10:59:50 AM, script interpretor VgMulti v5.2.4000 7 105950.39 6 rv ns add [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\} 105950.41 6 rv ns add [scriptPath]{C:\Program Files\VoiceGuide\Scripts} 105950.41 6 rv lg add [$RV_STARTTIME]{7/18/2005 10:59:50 AM} 105950.41 6 rv lg add [$RV_DEVICEID]{6} 105950.41 6 rv lg add [$RV_CIDNAME]{} 105950.42 6 rv ns add [PathApp]{C:\Program Files\VoiceGuide\} 105950.42 6 rv lg add [$RV_CIDNUMBER]{} 105950.42 6 tapi Reply (LineEvReply) ok 66074 0 105950.44 6 callinfo MONITORMODES 105950.44 6 timer clear 105950.44 6 [Get Numbers 2] Number Input 105950.45 6 [Get Numbers 2] Playing (C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\1\EnterTelephoneNum.wav) 105950.45 6 play set playid=919015 105950.52 6 PlaySoundStart ok [C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\1\EnterTelephoneNum.wav] 105950.52 6 timer clear 105950.52 6 wa(2226,91901500) 105950.53 6 callinfo MONITORMODES 105952.81 6 play end current play (playid=919015) 105952.83 6 ScriptEventCode 8001 iLineState=1300 105952.83 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED 105952.83 6 timer set 10 EV_TIMEOUT_HANGUP 105952.84 6 timer set 6 EV_TIMEOUT_ENTERDATA 105953.64 6 dtmf 0 (66045,48,2) 105953.66 6 ScriptEventCode 48 iLineState=1301 105953.66 6 LsGetNbrsRxDigits 0 105953.66 6 [Get Numbers 2] Number Input 0 105953.67 6 path {0} not found 105953.67 6 timer set 6 EV_TIMEOUT_ENTERDATA 105954.02 6 dtmf 1 (66045,49,2) 105954.02 6 ScriptEventCode 49 iLineState=1301 105954.03 6 LsGetNbrsRxDigits 1 105954.03 6 [Get Numbers 2] Number Input 01 105954.03 6 path {01} not found 105954.05 6 timer set 6 EV_TIMEOUT_ENTERDATA 105954.17 6 dtmf 1 (66045,49,2) 105954.17 6 ScriptEventCode 49 iLineState=1301 105954.19 6 LsGetNbrsRxDigits 1 105954.19 6 [Get Numbers 2] Number Input 011 105954.19 6 path {011} not found 105954.20 6 timer set 6 EV_TIMEOUT_ENTERDATA 105956.13 6 dtmf 9 (66045,57,2) 105956.13 6 ScriptEventCode 57 iLineState=1301 105956.13 6 LsGetNbrsRxDigits 9 105956.14 6 [Get Numbers 2] Number Input 0119 105956.14 6 path {0119} not found 105956.14 6 timer set 6 EV_TIMEOUT_ENTERDATA 105956.81 6 dtmf 8 (66045,56,2) 105956.81 6 ScriptEventCode 56 iLineState=1301 105956.83 6 LsGetNbrsRxDigits 8 105956.83 6 [Get Numbers 2] Number Input 01198 105956.83 6 path {01198} not found 105956.84 6 timer set 6 EV_TIMEOUT_ENTERDATA 105957.05 6 dtmf 9 (66045,57,2) 105957.06 6 ScriptEventCode 57 iLineState=1301 105957.06 6 LsGetNbrsRxDigits 9 105957.06 6 [Get Numbers 2] Number Input 011989 105957.08 6 path {011989} not found 105957.08 6 timer set 6 EV_TIMEOUT_ENTERDATA 105957.34 6 dtmf 1 (66045,49,2) 105957.34 6 ScriptEventCode 49 iLineState=1301 105957.36 6 LsGetNbrsRxDigits 1 105957.36 6 [Get Numbers 2] Number Input 0119891 105957.36 6 path {0119891} not found 105957.38 6 timer set 6 EV_TIMEOUT_ENTERDATA 105957.64 6 dtmf 7 (66045,55,2) 105957.64 6 ScriptEventCode 55 iLineState=1301 105957.66 6 LsGetNbrsRxDigits 7 105957.66 6 [Get Numbers 2] Number Input 01198917 105957.67 6 path {01198917} not found 105957.67 6 timer set 6 EV_TIMEOUT_ENTERDATA 105958.11 6 dtmf 3 (66045,51,2) 105958.11 6 ScriptEventCode 51 iLineState=1301 105958.13 6 LsGetNbrsRxDigits 3 105958.13 6 [Get Numbers 2] Number Input 011989173 105958.13 6 path {011989173} not found 105958.14 6 timer set 6 EV_TIMEOUT_ENTERDATA 105958.81 6 dtmf 1 (66045,49,2) 105958.83 6 ScriptEventCode 49 iLineState=1301 105958.83 6 LsGetNbrsRxDigits 1 105958.83 6 [Get Numbers 2] Number Input 0119891731 105958.84 6 path {0119891731} not found 105958.84 6 timer set 6 EV_TIMEOUT_ENTERDATA 105959.02 6 dtmf 3 (66045,51,2) 105959.02 6 ScriptEventCode 51 iLineState=1301 105959.02 6 LsGetNbrsRxDigits 3 105959.03 6 [Get Numbers 2] Number Input 01198917313 105959.03 6 path {01198917313} not found 105959.03 6 timer set 6 EV_TIMEOUT_ENTERDATA 105959.55 6 dtmf 6 (66045,54,2) 105959.56 6 ScriptEventCode 54 iLineState=1301 105959.56 6 LsGetNbrsRxDigits 6 105959.56 6 [Get Numbers 2] Number Input 011989173136 105959.56 6 path {011989173136} not found 105959.58 6 timer set 6 EV_TIMEOUT_ENTERDATA 105959.91 6 dtmf 0 (66045,48,2) 105959.92 6 ScriptEventCode 48 iLineState=1301 105959.92 6 LsGetNbrsRxDigits 0 105959.92 6 [Get Numbers 2] Number Input 0119891731360 105959.94 6 path {0119891731360} not found 105959.94 6 timer set 6 EV_TIMEOUT_ENTERDATA 110000.16 6 dtmf 3 (66045,51,2) 110000.16 6 ScriptEventCode 51 iLineState=1301 110000.16 6 LsGetNbrsRxDigits 3 110000.17 6 [Get Numbers 2] Number Input 01198917313603 110000.17 6 path {01198917313603} not found 110000.17 6 timer set 6 EV_TIMEOUT_ENTERDATA 110000.39 6 dtmf 5 (66045,53,2) 110000.39 6 ScriptEventCode 53 iLineState=1301 110000.41 6 LsGetNbrsRxDigits 5 110000.41 6 [Get Numbers 2] Number Input 011989173136035 110000.41 6 path {011989173136035} not found 110000.42 6 timer set 6 EV_TIMEOUT_ENTERDATA 110001.23 6 dtmf # (66045,35,2) 110001.23 6 ScriptEventCode 35 iLineState=1301 110001.23 6 LsGetNbrsRxDigits # 110001.25 6 timer clear 110001.25 6 rv lg add [Get Numbers 2]{011989173136035} 110001.25 6 path {011989173136035} not found 110001.27 6 rv ns add [Get Numbers 2_PathTaken]{success} 110001.27 6 timer clear 110001.27 6 timer set 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER 110001.63 6 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 110001.63 6 ScriptEventCode 9012 iLineState=1900 110001.63 6 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER 110001.64 6 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 110001.64 6 rv replace start: [$RV[Get Numbers 2]] 110001.64 6 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts}[$RV_STARTTIME]{7/18/2005 10:59:50 AM}[$RV_DEVICEID]{6}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Get Numbers 2]{011989173136035}[Get Numbers 2_PathTaken]{success} 110001.66 6 rv replace end: [011989173136035] 110001.66 6 [Transfer Call 3] Dial and Conference to 011989173136035 (Generate) 110001.67 0 Search for free lines in LineID range [6-9] 110001.67 6 dial busy: active call 110001.67 7 dial reserving [dxxxB1C2] as no list specified 110001.69 6 dial found free dev=2 (LineId=7) 110001.69 7 Calling 011989173136035 (related LineId=6) 110001.70 6 MakeCallEx => 65823 110001.70 7 TapiCbTrigSet 65823 7003 110001.70 6 timer set 3600 EV_TIMEOUT_HANGUP 110001.72 7 timer set 3600 EV_TIMEOUT_HANGUP 110002.20 0 dial start any summary:|6:hc>0|7:rdy=2|8:idx=0|9:idx=0| 110002.23 7 tapi Reply (LineEvReply) ok 65823 0 110002.23 7 TcTrig.lTrigType = TcTrig_MakeCallForConferenceFinished 110002.25 7 Setting conference to occur in 3 seconds (not waiting for PROCEEDING) 110002.25 7 timer set 3 EV_TIMEOUT_BRIDGEAFTERDIALING 110002.25 7 TapiCbTrigClear 110002.27 7 linedevstate 2048 0 0 110002.27 7 callstate DIALTONE 66313 0 0 110002.28 7 callstate DIALING 66313 0 0 110002.28 7 callstate PROCEEDING 66313 0 0 110002.30 7 callinfo CALLEDID 110002.30 7 callinfo REASON 110002.31 7 Lev_CallerID [0000,,011989173136035] 110002.31 7 callinfo ORIGIN 110003.20 0 dial start any summary:|6:hc>0|7:hc>0|8:idx=0|9:idx=0| 110005.73 7 timer fired EV_TIMEOUT_BRIDGEAFTERDIALING 110005.73 7 ScriptEventCode 9014 iLineState=1910 110005.73 7 LsXferWaitEndCall EV_TIMEOUT_BRIDGEAFTERDIALING 110005.75 6 rv ns add [Conf_DevName_1]{dxxxB1C1} 110005.75 6 rv ns add [Conf_LineId_1]{6} 110005.75 6 rv lg add [Conf_DevName_2]{dxxxB1C2} 110005.77 6 rv lg add [Conf_LineId_2]{7} 110005.77 7 rv ns add [Conf_DevName_1]{dxxxB1C1} 110005.77 7 rv ns add [Conf_LineId_1]{6} 110005.78 7 rv lg add [Conf_DevName_2]{dxxxB1C2} 110005.78 7 rv lg add [Conf_LineId_2]{7} 110005.78 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 call 110005.81 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 SC_FULLDUP: 110005.81 7 Conferenced to 6 (dxxxB1C2) at 11:00:05 AM 110005.81 6 [Transfer Call 3] Conferenced to 7 (dxxxB1C1) at 11:00:05 AM 110011.45 7 callstate CONNECTED 66313 1 0 110011.47 7 callstate CONNECTED 66313,1,0 110011.47 7 WorkingModeTAPI@Connected= 110011.47 7 WorkingModeScript@Connected= 110011.48 7 2nd leg of call recieved CONNECTED event Share this post Link to post
SupportTeam Report post Posted 07/18/2005 09:43 PM Trace shows outgoing call was made on second line (dxxxB1C2) and then the two calls were connected, then original caller hung up about a minute later: 105710.63 7 2nd leg of call recieved CONNECTED event 105818.22 6 callstate DISCONNECTED 65730 0 0 What did the original caller into the system hear? Did number 14085075002 ring at all? Can you call 14085075002 when just using the Dialer? 105701.39 6 [Transfer Call 3] Dial and Conference to 14085075002 (Generate) 105701.39 0 Search for free lines in LineID range [6-9] 105701.41 6 dial busy: active call 105701.41 7 dial reserving [dxxxB1C2] as no list specified 105701.41 6 dial found free dev=2 (LineId=7) 105701.42 7 Calling 14085075002 (related LineId=6) 105701.42 6 MakeCallEx => 66225 105701.44 7 TapiCbTrigSet 66225 7003 105701.44 6 timer set 3600 EV_TIMEOUT_HANGUP 105701.44 7 timer set 3600 EV_TIMEOUT_HANGUP 105701.50 0 dial start any summary:|6:hc>0|7:rdy=2|8:idx=0|9:idx=0| 105701.97 7 tapi Reply (LineEvReply) ok 66225 0 105701.97 7 TcTrig.lTrigType = TcTrig_MakeCallForConferenceFinished 105701.97 7 Setting conference to occur in 3 seconds (not waiting for PROCEEDING) 105701.98 7 timer set 3 EV_TIMEOUT_BRIDGEAFTERDIALING 105701.98 7 TapiCbTrigClear 105702.00 7 linedevstate 2048 0 0 105702.00 7 callstate DIALTONE 66044 0 0 105702.02 7 callstate DIALING 66044 0 0 105702.02 7 callstate PROCEEDING 66044 0 0 105702.02 7 callinfo CALLEDID 105702.03 7 callinfo REASON 105702.05 7 Lev_CallerID [0000,,14085075002] 105702.05 7 callinfo ORIGIN 105702.53 0 dial start any summary:|6:hc>0|7:hc>0|8:idx=0|9:idx=0| 105705.22 7 timer fired EV_TIMEOUT_BRIDGEAFTERDIALING 105705.22 7 ScriptEventCode 9014 iLineState=1910 105705.22 7 LsXferWaitEndCall EV_TIMEOUT_BRIDGEAFTERDIALING 105705.23 6 rv ns add [Conf_DevName_1]{dxxxB1C1} 105705.23 6 rv ns add [Conf_LineId_1]{6} 105705.23 6 rv lg add [Conf_DevName_2]{dxxxB1C2} 105705.25 6 rv lg add [Conf_LineId_2]{7} 105705.25 7 rv ns add [Conf_DevName_1]{dxxxB1C1} 105705.25 7 rv ns add [Conf_LineId_1]{6} 105705.27 7 rv lg add [Conf_DevName_2]{dxxxB1C2} 105705.27 7 rv lg add [Conf_LineId_2]{7} 105705.27 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 call 105705.30 7 DialogicScRoute dxxxB1C1<=>dxxxB1C2 SC_FULLDUP: 105705.30 7 Conferenced to 6 (dxxxB1C2) at 10:57:05 AM 105705.30 6 [Transfer Call 3] Conferenced to 7 (dxxxB1C1) at 10:57:05 AM 105710.59 7 callstate CONNECTED 66044 1 0 105710.59 7 callstate CONNECTED 66044,1,0 105710.61 7 WorkingModeTAPI@Connected= 105710.61 7 WorkingModeScript@Connected= 105710.63 7 2nd leg of call recieved CONNECTED event 105818.22 6 callstate DISCONNECTED 65730 0 0 Share this post Link to post
