Vg4dialogic - Pop-up Line Config

[ktruk]

Just noticed that the Line configuration popup options don't seem to be supported in Vg4Dialogic - ie: if you go to "View/Line Device Config" and set popup options, num of rings, etc, these settings are lost when VG restarted.

 

Are there options in the CONFIG.XML file for these settings? - I can see XML tags for "<RingsBeforeAnswer>" and "<AllowDialOut>" but nothing for pop-up status.

 

Is this something to be added later or can I just add a tag to the "<Channel>" specs?

 

thx - tim.

[SupportTeam]

Just add a PopupCallerId entry to the Channel entry. eg:

<Channel>

  <Name>dxxxB9C1</Name>

  <Protocol>pdk_na_an_io</Protocol>

  <RingsBeforeAnswer>0</RingsBeforeAnswer>

  <script>C:\Program Files\VoiceGuide\Scripts\cc\cc.vgs</Script>

  <AllowDialOut>1</AllowDialOut>

  <PopupCallerId>1</PopupCallerId>

</Channel>

 

Most Dialogic based installations have multiple lines so popping up of CallerID locally is not really required by most users in that version of software.

 

VoiceGuide for Dialogic does not save any changes made from within the Script Runner into the Config.xml file. Any permanent alterations to config must be made by changing the Config.xml file directly.

[ktruk]

This works fine - many thanks.

 

PS: If you have CONFIG.XML open (say in Notepad) when VG exits, you get a Windows "protection fault" type error... Not a problem as such, more of an annoyance and possibly the reason why other users have had shutdown errors?