Start New Numbers Every Morning

[SupportTeam]

Naum wrote:

 

I have prepared for the client a computer with 3 Dialogic D4PCI cards

And wrote inbound script for ports 1 thru 8 and

outbound script for ports 9 thru 12 utilizing your demo software.

 

Thus I need to find out what will be the price

for 12 ports including Outbound Dialing capability.

 

 

Also, I have a quick question about outbound dialing feature.

My client will have every day a new list of phone numbers that

will be automatically generated at 6 a.m.

and saved and overwritten let's say into file OUT.TXT

 

Dialing will be scheduled to start every day let's say at 9 a.m.

I hope I am correct in assuming that since there will be a new OUT.TXT

Created the VG will automatically will be calling new phone numbers.

My client does not want yesterday's numbers to be called anymore

I know that there is a button to clear the OutDialing DB, but there should

be no human intervention, nobody should be pressing Clear DB button or

Start Dialing button

[SupportTeam]

Best to run a short script every morning which clears the contents of the OutDialQue.mdb database file in \data\ subdirectory, and then load new numbers.

 

Some examples of VBScripts which do database access are in the VG's Help file entry on the "Run VBScript" module.

[Guest Naum]

I open Telephone Numbers Loader...

I set up all the parameters...

I have the file "OUTDIAL_LIST.txt" containg the phone numbers

specified and ready...

I press "Start Dialing"...

 

VG calls all the numbers as requested.

 

Great...

 

Next day at 2:50 pm the Windows Scheduled task builds

a new list of phone numbers and they get saved

by writing over "OUTDIAL_LIST.txt"

all the rest of the parameters are the same nobody touched anything

at 3 pm I need it to start dialing without me pressing "Start Dialing"

again every day. How can it be accomplished?

[SupportTeam]

You can load numbers to be dialed without using the Telephone Number Loader - please see the sections of Help file outlining the OutDial_New.xml loading file and Dialer_OutDialQueAdd COM method: http://www.voiceguide.com/vghelp/html/com_...tDialQueAdd.htm