Subscript Out Of Range - Vg4dialogic

[ktruk]

Keep getting the following error when looking in event logs for vg4Dialogic:

 

154504.48 1 ERROR 6.0.2028 TW__LineEvCallState_Error:Subscript out of range

 

Also noticed that when you open CONFIGLINE.XML in explorer, it gives a validation error. I think the file should only one overall containing tag "<tones>" but the "<parms>" section forms a second tag-block outside of "<tones>". I guess if VG is only reading (writing) the file this doesn't matter, but, in my opinion, it should be a "well formed" file.

 

IE gives the following errors:

 

Only one top level element is allowed in an XML document. Error processing resource 'file:///C:/Program Files/VoiceGuide/da...

 

Could this have anything to do with the subscript error?

Also: same (or similar) error given when VGMULTI.EXE crashes on exit...?

[SupportTeam]

We'll have a look at CONFIGLINE.XML to make it more standard.

 

We're aware of "Subscript out of range" messages in debug trace logs - we'll look into what is causing them and ensure they no longer appear in logs. They do not seem to affect the correct operation of the software.

[ktruk]

The following error given in *tw.txt log file appears to be related to the misplaced "<Parms>" tag section:

 

135540.326 001 xml parse error at line 194:junk after document element

 

Also, there another error listed in the *vgm.txt log file possibly related to the subscript range problem:

 

 

135552.05 1 ERROR 6.0.2028 TW__LineEvCallState_Error:Subscript out of range

...

...

135552.59 1 WARN rv ScriptsPath could not be set as LineState(iLineId).iVgsIdx = 0 in StartLoadedVgs_InitLineState

 

I will post full logs shortly in another thread.