Hanging Up Gui Doesn't End Call

[ktruk]

If a call is in progress using Vg4Dialogic and you click the hangup line tool-button in the VG toolbar, the line shows "hanging-up" on-screen then "waiting for call", but the line is not actually hungup.

[SupportTeam]

If the line status says "waiting for call" then this means that VoiceGuide has received confirmation from the Dialogic card that it has hung up the call.

 

Why do you say that the call was not hung up?

[ktruk]

Redialling the line several times gave an engaged signal. I had to unplug the jack to get the line dropped. This may be a glitch - if I get a little time, I will retest this and let you know if the probem reoccurs. Thx.