Wave Driver Initialization Failed-dialogic D/4pci

[Arash]

Hi all,

I’ve attached a Dialogic D/4pci card on my pc and installed the 5.11 with sp1 frame ware, and installed the TAPI drivers and wave driver on win2k3.

Every thing works and I have no problem, but when I shutdown the pc and restart it, the wave driver gets damaged or something like that, and I get error

Messages from Voice Guide that says wave driver initialization failed.

And I have to run my OS in safe mode, delete dlgwav.dll from system32, and reinstall the wave driver. But if I shut down the computer, every thing this problem happens again!

I would be thankful if you guide me about this problem.

Thank you in advance,

Arash

[SupportTeam]

Can you try removing all the wave drives on your system (including any sound card drivers) and then re-installing the wave drivers for your telephony device first. Try calling in after doing this, and if the sound can be heard over the phone you can then try to re-install your sound card drivers.

 

To remove other wave drivers got to Control Panel, double click on System, select the Device Manager tab and go to Sound/Video/Game Controllers entry - then delete all other wave drivers. You may have to disable the sound card altogether as well to stop Windows from automatically loading it's drivers - to do this just select "Disable" and then select "Uninstall" from the Device Manager.