SupportTeam Report post Posted 06/05/2003 02:05 PM Dan Chavez wrote: I am able to have the my dialogic card answer the phone with your scripts and wav files, however when I use the ones that are recorded on my server it plays "There's been an error playing this file, please check the file format." What program should I record the file in? And where can I purchase it on line in the US? Share this post Link to post
SupportTeam Report post Posted 06/05/2003 02:09 PM First of all: Windows Voice Modem Wave driver can only support sound files in the following format PCM 8000Hz, 16bit, Mono. When using Voice modems all sound files must be recorded in the above format. Dialogic Wave driver prefers sound files in the following format PCM 11025Hz, 8bit, Mono. When using a Dialogic card, all sound files should be recorded in the above format. As long as you save your sound files in the right format you can use any sound recording/editing tool out there.. You can use the Windows Sound Recorder, that's what we use most often... A good program also is a CoolEdit - see www.cooledit.com Share this post Link to post
