SupportTeam Report post Posted 08/26/2005 08:04 PM Rufi wote: Ok before purchasing the software my boss has a question. At this point we are using a voice modem that finally works with voice guide the only problem is that when the caller presses a number it takes about 3-5 seconds before voice guide actually goes to the option. If I was to purchase a Dialogic card would I experience the same problem? If not which dialogic card do you recommend? Share this post Link to post
SupportTeam Report post Posted 08/26/2005 08:06 PM Many voice modems experience delays with stopping playing of sound files and reporting DTMF keys. You will not experience such problems with a Dialogic card. The entry level card is D/4PCIU (its a 4 port analog card) but any card listed on our Recommend Hardware page will work, see: http://www.voiceguide.com/suppRecomHardware.htm Share this post Link to post
