Unique System Identifier (usi)

[Guest dersanli]

When I install demo version, the USI displayed on my screen is M0000.

Is there something wrong with it?

Or when we decide to purchase the software, will we download another install file?

[SupportTeam]

Can you post the output of this command please:

 

config /all

 

you will need to run this command in the DOS window.

[Guest dersanli]

can you please tell the path of the "config" application

from the command prompt, the system can not find such an exe file

[SupportTeam]

The given command was incorrect. The command should be:

 

ipconfig /all

[Guest Guest]

OK here's the result of the ipconfig /all

 

 

 

Windows IP Configuration

 

 

 

Host Name . . . . . . . . . . . . : ivrserver

 

Primary Dns Suffix . . . . . . . :

 

Node Type . . . . . . . . . . . . : Unknown

 

IP Routing Enabled. . . . . . . . : No

 

WINS Proxy Enabled. . . . . . . . : No

 

 

 

Ethernet adapter Local Area Connection:

 

 

 

Connection-specific DNS Suffix . :

 

Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter

 

Physical Address. . . . . . . . . : 00-00-00-00-00-00

 

Dhcp Enabled. . . . . . . . . . . : No

 

IP Address. . . . . . . . . . . . : 10.0.0.252

 

Subnet Mask . . . . . . . . . . . : 255.255.255.0

 

Default Gateway . . . . . . . . . : 10.0.0.1

 

DNS Servers . . . . . . . . . . . : 195.175.37.14 195.175.37.69

[SupportTeam]

OK, thanks.

 

Will you be using a Dialogic card on this system?

[Guest dersanli]

We'll be using TalkVoice 8LV/PCI board.

This is not on the recommended hardware list but until now, it performed fine.

 

By the way I have updated the ethernet drivers of the server.

Now I am getting a "normal" USI.

[SupportTeam]

The main limitation of using TalkVoice cards is that they cannot tell if an outgoing call has been answered by a human, or by an answering machine. Then again the Dialogic cards are not always very reliable in correctly detecting that either...