Guest Guest Report post Posted 09/08/2005 01:17 PM Hello, I have been reading many posts and the online tutorial about how to configure voiceguide and there are some parts that I don´t understand clearly. Well, I have a Dialogic card D/41JCT-LS, version 6 of voiceguide and WindowsXP. I would like to configure my Dialogic card so that the signals(hookflah,..) generated by voiceguide can be understood by my converter (Linksys), which in turns communicates with the PBX system. I have read that when using WindowsXP it is much better to configure the dialogic card using the .prm files than introducing the parameters in the TSP window. Is it truth? Because in that case I don´t have the .prm file for my Dialogic card; I live in Sweden and there are 2 or 3 files se_something.prm but none of them matches my Dialogic card (D/41JCT) se_d41j.prm. I have a script using the transfer call module and I want to use the announced call. I would like to make several (at least 3) calls as long as nobody answers the phone. When I call the script, after introducing some information, the script tries to make the first call. So what I hear while waiting is some music. If the other person answers the phone then everything works fine, I mean voiceguide hangs up and the two person can talk to each other. The problem appears when nobody answers the phone the first time; The script is writen in such a way that I iterate 3 times through the same transfer call module and a play module that says "sorry, nobody answered but we will try now with another phone number" before it hangs up. So voiceguide takes the fail path in the transfer call module, which it is the play module and sometimes I hear this message and sometimes I don´t. However, when voiceguide tries to call the second phone number, it is still ringing in the first one and I hear in my phone the message asking me if I want to accept the call, then press 1; if I press 1 then everything hangs up but If I don´t do anything but wait then after ~30 seconds voiceguide makes the third call and in this cases it really calls to the real phone. If this person answers the phone then the communication is established. Could you tell me what I am doing wrong? Thank you for your help! Share this post Link to post
SupportTeam Report post Posted 09/09/2005 05:50 AM Sounds like the hookflash setting is fine as issuing it for the first time results in the caller being placed on hold and the transfer destination number ringing. So voiceguide takes the fail path in the transfer call module, which it is the play module and sometimes I hear this message and sometimes I don´t Could you please post a copy of VoiceGuide's Debug Printouts which capture each of these scenarios, this will allow us to see what happened in each to give you a different result. When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. You can enable the automatic saving of the logs to files in \log\ directory as well. However, when voiceguide tries to call the second phone number, it is still ringing in the first one I think you would need to issue a hookflash to 'take back' the call. It all depends on the PBX (or Linksys?) as to what needs to be done - but basically find out what hookflashes and buttons need to be pressed/sent in order for the transfer attempt to be abandoned and control returned back to VG so that it can start another transfer attempt. Usually just a hookflash is needed. The signals issued are set in "PBX Strings" config window. See: http://www.voiceguide.com/vghelp/html/Dial...llTransfers.htm Share this post Link to post
Guest elSueco Report post Posted 09/09/2005 07:05 AM Hello, Could you please post a copy of VoiceGuide's Debug Printouts which capture each of these scenarios, this will allow us to see what happened in each to give you a different result. The printout is too long for the event log trace so I´ll send you the whole file called "0909vgm.txt". As you will see from the file (I hope) voiceguide didn´t make any call, although I heard in my phone some music and then voiceguide just hanged up. Thank you! 0909vgm.txt Share this post Link to post
SupportTeam Report post Posted 09/09/2005 08:19 AM From trace we see that calls arrived at: 085504,69 8 event callstate OFFERING 8 0 0 and 085630,83 8 event callstate OFFERING 8 0 0 What happened from callers perspective on each call? What did the caller hear on the line on each of the calls? Share this post Link to post
Guest elSueco Report post Posted 09/09/2005 10:15 AM Hi, What did the caller hear on the line on each of the calls? Well it depends: - sometimes I hear dialing the numbers and then voiceguide (VG) ask me to press 1 to accept the call and no matter what I choose VG hangs up the phone. - sometimes I hear playing some music while waiting and VG calls the first phone number. If nobody answers that phone the script tells the caller that nobody answered and it will try with the next phone number. And again, VG dials the second phone number but it is the caller who listens to the message; press 1 to accept the call or just hang up. Here I´ll send you the file separeted with a line with this character - showing the two cases mentioned above. Thank you for your help! 0909vgm.txt Share this post Link to post
SupportTeam Report post Posted 09/09/2005 01:00 PM What happened from callers perspective on each of the two calls of which the traces were supplied? What did the caller hear on the line on each of the calls? Share this post Link to post
Guest Guest Report post Posted 09/09/2005 09:56 PM Hello! As I said in the last post; sometimes the caller only hears some music while waiting for VG to make the first call and sometimes the caller hears when the numbers are being dialed and right after that the caller then hear that file that says press 1 to accept the call or just hang up. The fact is that I don´t know why I hear different things, even though I have not changed anything in the script during the tests, neither the way I executed the script. Is it possible to iterate through a transfer call module several times trying to make calls until someone picks up the phone? Because this is what I am trying to do in my application. Thanks! Jose Share this post Link to post
SupportTeam Report post Posted 09/12/2005 01:27 AM What we would need to be able to make any comment on what happened is a debug trace capturing the call and a detailed descript of what the caller heard during that particular call. Is it possible to iterate through a transfer call module several times trying to make calls until someone picks up the phone? Yes, if using announced or monitored transfers. Share this post Link to post
Guest elSueco Report post Posted 09/12/2005 11:20 AM Hello! Is it possible to iterate through a transfer call module several times trying to make calls until someone picks up the phone? What I meant was: Is it possible to iterate through a play module (info_to_customer) and a transfer call module several times trying to make calls until someone picks up the phone? Does this play module intefere with the transfer call module in any way? I mean Shall I add a hookflah after the sound file or any comma in this play module ? Now, I have changed the hookflash to 50ms and I don´t hear any more the "press 1 to .." in my line the first time voiceguide makes a call. The idea isthat the application should try to iterate through 3 phone numbers (all of the phone numbers are a mobile phone number)and if nobody answers the phone then the application should play another play module (Sorry) saying that the phones are not available at the moment, please try later. When voiceguide makes the first call the caller hears the info_to_customer message and then the music on hold and I hear that the mobile is ringing. Here it comes the debug trace: ------------------------------------- 130324,95 8 tw dtmf a (8,97,97) 130324,95 8 event a, code=97, state=0 130324,95 8 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 130324,95 8 event TDX_CST, code=134, state=0 130324,97 3 tw dtmf a (3,97,97) 130324,97 3 event a, code=97, state=0 130324,97 3 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 130324,98 3 event TDX_CST, code=134, state=0 130325,02 3 tw dtmf 4 (3,52,52) 130325,03 3 event 4, code=52, state=0 130325,03 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 130325,05 3 event TDX_CST, code=134, state=0 130325,06 8 tw dtmf 4 (8,52,52) 130325,06 8 event 4, code=52, state=0 130325,08 8 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 130325,08 8 event TDX_CST, code=134, state=0 130325,19 8 tw dtmf 1 (8,49,49) 130325,19 8 event 1, code=49, state=0 130325,20 8 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 130325,22 8 event TDX_CST, code=134, state=0 130325,23 3 tw dtmf 1 (3,49,49) 130325,25 3 event 1, code=49, state=0 130325,27 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 130325,28 3 event TDX_CST, code=134, state=0 130325,34 8 tw dtmf # (8,35,35) 130325,36 8 event #, code=35, state=0 130325,38 8 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 130325,39 8 event TDX_CST, code=134, state=0 130325,41 3 tw dtmf # (3,35,35) 130325,42 3 event #, code=35, state=0 130325,44 3 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 130325,47 3 event TDX_CST, code=134, state=0 130325,95 8 event callstate OFFERING 8 0 0 130325,97 8 script interpretor: VgMulti v6.0.2092 130325,98 8 fired OFFERING event to listeners 130326,00 8 iIvrDev=8 130326,02 8 set linestate CID vars 130326,03 8 call AnswerTheCallIfAllowed 130326,05 8 tw ring 1 130326,06 8 ring time since last ring (ms): 0 130326,08 8 rv clear all 130326,09 8 init LineState ResetAtStartOfNewCall. 130326,11 8 answer the call 130326,13 8 timer clear 130326,13 8 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 130326,16 8 event TDX_CST, code=134, state=6001 130326,67 8 event callstate CONNECTED 8 0 0 130326,69 8 WorkingModes tapi= script= 130326,72 8 Inband detection not enabled 130326,73 8 StartLoadedVgs at 2005-09-12 13:03:26 130326,75 8 set sScriptToRunOnHangup=[] in StartLoadedVgs 130326,77 8 init StartLoadedVgs_InitLineState start 130326,78 8 rv add [$RV_STARTTIME]{2005-09-12 13:03:26} 130326,80 8 rv add [$RV_DEVICEID]{8} 130326,81 8 rv add [$RV_CIDNAME]{} 130326,83 8 rvns add [PathApp]{C:\Program\VoiceGuide\} 130326,84 8 rvns add [scriptsPath]{C:\Voice_jose_problema\Locksmith\} 130326,86 8 rv add [$RV_CIDNUMBER]{} 130326,88 8 fn RunModule start 130326,89 8 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 130326,91 8 event TDX_SETHOOK, code=135, state=6001 130326,92 8 tw DialogicEvent 134,TDX_CST,7833,0,0,DE_LCON,, 130326,94 8 event TDX_CST, code=134, state=6001 130326,95 8 timer clear 130326,97 8 Play Module start 130326,98 8 state [WELCOME] Playing 130327,00 8 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_1.wav) 130327,02 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_1.wav 130327,03 8 timer clear 130327,11 8 tw wav->vox convert end 247515,C:\Voice\Locksmith\voice\welcome_locksmith_1.vox,1,0,, 130327,14 8 play start ok, lPlayId=247625 130333,56 0 sys cleanup Start 130333,58 0 sys cleanup End 130338,30 8 tw PlayEnd 8 247625 130338,31 8 play end id=247625, (current ID) 130338,33 8 event EV_PLAY_FINISHED, code=8001, state=1100 130338,34 8 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 130338,36 8 path {EV_PLAY_FINISHED} not found 130338,38 8 timer set 10 EV_TIMEOUT_HANGUP 130338,39 8 timer set 0 EV_TIMEOUT_GOTOMODULE 130338,41 8 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 130338,42 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 130338,44 8 path {EV_TIMEOUT_GOTOMODULE} not found 130338,45 8 fn RunModule start 130338,47 8 tw DialogicEvent 129,TDX_PLAY,247625,0,0,,, 130338,48 8 event TDX_PLAY, code=129, state=6001 130338,52 8 timer clear 130338,53 8 state [set_Sound_Files] Evaluate ["C:\Voice\Locksmith\voice\"] 130338,55 8 eval[Cstr("C:\Voice\Locksmith\voice\")] 130338,56 8 rvns add [set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"} 130338,58 8 rvns add [set_Sound_Files]{C:\Voice\Locksmith\voice\} 130338,59 8 rvns add [DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\} 130338,63 8 Eval Expr result:[C:\Voice\Locksmith\voice\] stored in $RV[DIRSYSTEMVOICE] 130338,64 8 path {C:\Voice\Locksmith\voice\} not found 130338,66 8 fn RunModule start 130338,67 8 timer clear 130338,69 8 state [Var_Result_Query] Evaluate [] 130338,72 8 eval[] 130338,73 8 rvns add [Var_Result_Query_Input]{} 130338,75 8 rvns add [Var_Result_Query]{} 130338,77 8 rvns add [resultQuery]{} 130338,78 8 Eval Expr result:[] stored in $RV[resultQuery] 130338,80 8 path {} not found 130338,81 8 fn RunModule start 130338,83 8 timer clear 130338,84 8 state [selection_Choice] Number Input 130338,88 8 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_1.wav) 130338,89 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_1.wav 130338,91 8 timer clear 130339,00 8 tw wav->vox convert end 259390,C:\Voice\Locksmith\voice\selection_choice_1.vox,1,0,, 130339,03 8 play start ok, lPlayId=259515 130344,89 8 tw dtmf 1 (8,49,49) 130344,91 8 event 1, code=49, state=1300 130344,92 8 LsGetNbrsPlayWelcMsg 1,1 130344,95 8 play PlaySoundStop ok 130344,97 8 state [selection_Choice] Number Input 1 130344,98 8 rv add [selection_Choice]{1} 130345,00 8 rvns add [selection_Choice_PathTaken]{1} 130345,02 8 fn RunModule start 130345,03 8 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 130345,05 8 event TDX_CST, code=134, state=6001 130345,06 8 tw PlayEnd 8 259515 130345,08 8 play end id=259515, (current ID) 130345,09 8 event EV_PLAY_FINISHED, code=8001, state=6001 130345,11 8 tw DialogicEvent 129,TDX_PLAY,259515,0,0,,, 130345,13 8 event TDX_PLAY, code=129, state=6001 130345,14 8 timer clear 130345,16 8 state [Get_Post_Code] Number Input 130345,17 8 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_1.wav) 130345,19 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_1.wav 130345,22 8 timer clear 130345,33 8 tw wav->vox convert end 265687,C:\Voice\Locksmith\voice\get_post_code_1.vox,1,0,, 130345,34 8 play start ok, lPlayId=265843 130348,89 8 tw PlayEnd 8 265843 130348,91 8 play end id=265843, (current ID) 130348,92 8 event EV_PLAY_FINISHED, code=8001, state=1300 130348,94 8 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 130348,95 8 path {EV_PLAY_FINISHED} not found 130348,97 8 timer set 5 EV_TIMEOUT_REPLAYMSG 130348,98 8 tw DialogicEvent 129,TDX_PLAY,265843,0,0,,, 130349,00 8 event TDX_PLAY, code=129, state=1301 130349,02 8 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 130349,03 8 path {TDX_PLAY} not found 130350,11 8 tw dtmf 0 (8,48,48) 130350,13 8 event 0, code=48, state=1301 130350,14 8 LsGetNbrsRxDigits 0,0 130350,16 8 state [Get_Post_Code] Number Input 0 130350,17 8 path {0} not found 130350,19 8 timer set 6 EV_TIMEOUT_ENTERDATA 130350,20 8 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 130350,22 8 event TDX_CST, code=134, state=1301 130350,23 8 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 130350,25 8 path {TDX_CST} not found 130351,03 8 tw dtmf 0 (8,48,48) 130351,05 8 event 0, code=48, state=1301 130351,06 8 LsGetNbrsRxDigits 0,0 130351,08 8 state [Get_Post_Code] Number Input 00 130351,09 8 path {00} not found 130351,11 8 timer set 6 EV_TIMEOUT_ENTERDATA 130351,13 8 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 130351,14 8 event TDX_CST, code=134, state=1301 130351,16 8 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 130351,17 8 path {TDX_CST} not found 130355,05 8 tw dtmf 0 (8,48,48) 130355,06 8 event 0, code=48, state=1301 130355,08 8 LsGetNbrsRxDigits 0,0 130355,09 8 state [Get_Post_Code] Number Input 000 130355,11 8 path {000} not found 130355,13 8 timer set 6 EV_TIMEOUT_ENTERDATA 130355,14 8 timer clear 130355,16 8 rv add [Get_Post_Code]{000} 130355,17 8 path {000} not found 130355,19 8 rvns add [Get_Post_Code_PathTaken]{success} 130355,20 8 fn RunModule start 130355,22 8 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 130355,23 8 event TDX_CST, code=134, state=6001 130355,27 8 timer clear 130355,28 8 state [CASE_locksmith_post] DB Query 130355,30 8 db ODBC mode used 130355,52 8 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 130355,53 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success} 130355,56 8 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 130355,58 8 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 130355,64 8 db [CASE_locksmith_post] row count=1 130355,66 8 rv add [CASE_locksmith_post_RowCount]{1} 130355,70 8 db get RecordsetGetRowsMax 130355,72 8 db get 999 records. (row count=1) 130355,75 8 db update RVs 130355,77 8 db about to close dbDbqDatabase 130355,78 8 db going down path [True] 130355,81 8 fn RunModule start 130355,83 8 timer clear 130355,84 8 state [Counter_post] Evaluate [1] 130355,88 8 eval[1] 130355,89 8 rvns add [Counter_post_Input]{1} 130355,91 8 rvns add [Counter_post]{1} 130355,92 8 rvns add [counter]{1} 130355,94 8 Eval Expr result:[1] stored in $RV[counter] 130355,95 8 path {1} not found 130355,97 8 fn RunModule start 130355,98 8 timer clear 130356,00 8 state [Check_columns_post] Running VB Script... 130356,02 8 rv replace start (strlen>500) 130356,03 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 130356,06 8 vbs ran [vbs_8_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_1.vbs" //I //T:60] 130356,14 8 Run Script waiting. iRunWait=1 (shellid=2368, process=1776) 130356,17 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130356,23 8 cl RvSet resultQuery, 0739389890 130356,25 8 rv add [resultQuery]{0739389890} 130356,28 8 cl Run_ResultReturn >>success<< 130356,30 8 rv add [Check_columns_post_ResultReturn]{success} 130356,31 8 cl module's runwait=1, WavPlayHasNowFinished=0 130356,34 8 fn RunModule start 130356,36 8 timer clear 130356,38 8 Play Module start 130356,41 8 state [info_To_Customer] Playing 130356,42 8 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 130356,44 8 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 130356,45 8 timer clear 130356,53 8 tw wav->vox convert end 276937,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 130356,56 8 play start ok, lPlayId=277062 130401,30 8 tw PlayEnd 8 277062 130401,31 8 play end id=277062, (current ID) 130401,33 8 event EV_PLAY_FINISHED, code=8001, state=1100 130401,34 8 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 130401,36 8 path {EV_PLAY_FINISHED} not found 130401,38 8 timer set 10 EV_TIMEOUT_HANGUP 130401,39 8 timer set 0 EV_TIMEOUT_GOTOMODULE 130401,42 8 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 130401,44 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 130401,45 8 path {EV_TIMEOUT_GOTOMODULE} not found 130401,47 8 fn RunModule start 130401,48 8 timer clear 130401,50 8 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 130401,52 8 tw DialogicEvent 129,TDX_PLAY,277062,0,0,,, 130401,53 8 event TDX_PLAY, code=129, state=1901 130401,55 8 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,277062,0,0,,, 130401,56 8 path {TDX_PLAY} not found 130401,92 8 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 130401,94 8 event EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 130401,95 8 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 130401,97 8 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 130401,98 8 timeout on transfer attempt set by timeout path (35 sec) 130402,00 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 130402,03 8 rv replace start: [$RV[resultQuery],,] 130402,05 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success} 130402,09 8 rv replace end: [0739389890,,] 130402,11 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, 130402,41 8 tw PlayEnd 8 0 130402,42 8 play end id=0, (current ID) 130402,45 8 event EV_PLAY_FINISHED, code=8001, state=1902 130402,47 8 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 130402,50 8 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 130402,52 8 event TDX_DIAL, code=132, state=1902 130402,53 8 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 130402,56 8 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 130402,58 8 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 130404,69 8 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 130404,70 8 event EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 130404,72 8 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 130404,75 8 Dial(0739389890,,, cp on) call 130404,77 8 Dial(0739389890,,) ok 130404,78 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG ------------------------------------- I don´t pick up the mobile phone so after ~35 seconds it times out and voiceguide then will try with the second phone number (which is still the same mobile).Here, the caller hears the info_to_customer message, then it also hears that some numbers are being dialing in the same line, silence and then the music on hold. The mobile phone is ringing. ------------------------------------- 130415,78 8 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 130415,80 8 event RINGBACK, code=134, state=1903 130415,83 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 134,RINGBACK,199,0,0,DE_TONEON,TID_RNGBK1, 130415,84 8 event TID_RNGBK1, code=134, state=1903 130415,86 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 134,TID_RNGBK1,199,0,0,DE_TONEON,TID_RNGBK1, 130415,88 8 event TDX_CST, code=134, state=1903 130416,00 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 130443,64 8 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 130443,66 8 event EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG, code=9021, state=1903 130443,67 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 9021,EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG,0,0,0,,, 130443,69 8 Transfer timed out 130443,70 8 xfer dial ! 130443,98 8 tw PlayEnd 8 0 130444,00 8 play end id=0, (current ID) 130444,03 8 event EV_PLAY_FINISHED, code=8001, state=1906 130444,05 8 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 130444,06 8 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 130444,08 8 event TDX_DIAL, code=132, state=1906 130444,09 8 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 130444,11 8 sXferDialResult_SuccOrFail= 130444,14 8 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=timeout (2)= (3)= 130444,16 8 fn RunModule start 130444,17 8 timer clear 130444,19 8 state [Evaluate_Counter] Running VB Script... 130444,20 8 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) counter = vg.RvGet($RV_LINEID, "RV[counter]") counter = counter + 1 vg.RvSet $RV_LINEID, "counter", counter if counter > 3 then '3 därför att det finns 3 telefonnummer vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 130444,22 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success} 130444,25 8 vbs ran [vbs_8_2.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_2.vbs" //I //T:60] 130444,31 8 Run Script waiting. iRunWait=1 (shellid=3808, process=1672) 130444,33 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130444,41 8 cl RvGet RV[counter] 130444,42 8 rv replace start: [$RV[counter]] 130444,44 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success} 130444,48 8 rv replace end: [1] 130444,52 8 cl RvSet counter, 2 130444,53 8 rv add [counter]{2} 130444,55 8 cl Run_ResultReturn >>fail<< 130444,58 8 rv add [Evaluate_Counter_ResultReturn]{fail} 130444,59 8 cl module's runwait=1, WavPlayHasNowFinished=0 130444,63 8 fn RunModule start 130444,64 8 timer clear 130444,66 8 state [Which_One] Running VB Script... 130444,69 8 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) if $RV[selection_Choice]= 1 then '1->post, 2->ort vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 130444,70 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail} 130444,73 8 vbs ran [vbs_8_3.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_3.vbs" //I //T:60] 130444,80 8 Run Script waiting. iRunWait=1 (shellid=3532, process=1700) 130444,83 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130444,91 8 cl Run_ResultReturn >>success<< 130444,92 8 rv add [Which_One_ResultReturn]{success} 130444,95 8 cl module's runwait=1, WavPlayHasNowFinished=0 130444,97 8 fn RunModule start 130445,00 8 timer clear 130445,02 8 state [Check_columns_post] Running VB Script... 130445,03 8 rv replace start (strlen>500) 130445,06 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success} 130445,09 8 vbs ran [vbs_8_4.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_4.vbs" //I //T:60] 130445,16 8 Run Script waiting. iRunWait=1 (shellid=3676, process=1468) 130445,19 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130445,27 8 cl RvSet resultQuery, 0739389890 130445,28 8 rv add [resultQuery]{0739389890} 130445,31 8 cl Run_ResultReturn >>success<< 130445,33 8 rv add [Check_columns_post_ResultReturn]{success} 130445,36 8 cl module's runwait=1, WavPlayHasNowFinished=0 130445,38 8 fn RunModule start 130445,41 8 timer clear 130445,42 8 Play Module start 130445,44 8 state [info_To_Customer] Playing 130445,45 8 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 130445,48 8 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 130445,50 8 timer clear 130445,58 8 tw wav->vox convert end 325984,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 130445,61 8 play start ok, lPlayId=326093 130448,97 8 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 130448,98 8 event RINGBACK, code=134, state=1100 130449,00 8 LsPlayMsg EV_UNKNOWN_134,RINGBACK 130449,02 8 path {RINGBACK} not found 130449,03 8 event TID_RNGBK1, code=134, state=1100 130449,05 8 LsPlayMsg EV_UNKNOWN_134,TID_RNGBK1 130449,06 8 path {TID_RNGBK1} not found 130449,08 8 event TDX_CST, code=134, state=1100 130449,11 8 LsPlayMsg EV_UNKNOWN_134,TDX_CST 130449,13 8 path {TDX_CST} not found 130450,34 8 tw PlayEnd 8 326093 130450,36 8 play end id=326093, (current ID) 130450,38 8 event EV_PLAY_FINISHED, code=8001, state=1100 130450,39 8 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 130450,42 8 path {EV_PLAY_FINISHED} not found 130450,44 8 timer set 10 EV_TIMEOUT_HANGUP 130450,45 8 timer set 0 EV_TIMEOUT_GOTOMODULE 130450,47 8 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 130450,48 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 130450,50 8 path {EV_TIMEOUT_GOTOMODULE} not found 130450,53 8 fn RunModule start 130450,55 8 tw DialogicEvent 129,TDX_PLAY,326093,0,0,,, 130450,56 8 event TDX_PLAY, code=129, state=6001 130450,58 8 timer clear 130450,59 8 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 130451,02 8 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 130451,03 8 event EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 130451,05 8 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 130451,06 8 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 130451,08 8 timeout on transfer attempt set by timeout path (35 sec) 130451,11 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 130451,13 8 rv replace start: [$RV[resultQuery],,] 130451,14 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success} 130451,17 8 rv replace end: [0739389890,,] 130451,20 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, 130451,48 8 tw PlayEnd 8 0 130451,52 8 play end id=0, (current ID) 130451,53 8 event EV_PLAY_FINISHED, code=8001, state=1902 130451,55 8 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 130451,58 8 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 130451,61 8 event TDX_DIAL, code=132, state=1902 130451,63 8 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 130451,64 8 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 130451,77 8 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 130453,86 8 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 130453,88 8 event EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 130453,89 8 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 130453,92 8 Dial(0739389890,,, cp on) call 130453,94 8 Dial(0739389890,,) ok 130453,95 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG ------------------------------------- And with the last part the caller hears that some numbers are being dialing in the same line and after the "press 1 to .." message: ------------------------------------- 130518,53 8 tw DialogicEvent 133,TDX_CALLP,9,0,0,CR_NORB,, 130518,55 8 event NORINGBACK, code=133, state=1903 130518,56 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,NORINGBACK,9,0,0,CR_NORB,, 130518,58 8 event CR_NORB, code=133, state=1903 130518,59 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_NORB,9,0,0,CR_NORB,, 130518,63 8 event TDX_CALLP, code=133, state=1903 130518,64 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,9,0,0,CR_NORB,, 130518,66 8 xfer dial ! 130518,92 8 tw PlayEnd 8 0 130518,95 8 play end id=0, (current ID) 130518,97 8 event EV_PLAY_FINISHED, code=8001, state=1906 130518,98 8 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 130519,00 8 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 130519,02 8 event TDX_DIAL, code=132, state=1906 130519,03 8 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 130519,05 8 sXferDialResult_SuccOrFail= 130519,06 8 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=CR_NORB (2)=TDX_CALLP (3)= 130519,14 8 path {CR_NORB} not found 130519,16 8 path {TDX_CALLP} not found 130519,17 8 going down False path (iXferType=13) state:LsXferCallRejected 130519,20 8 fn RunModule start 130519,22 8 timer clear 130519,23 8 state [Evaluate_Counter] Running VB Script... 130519,25 8 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) counter = vg.RvGet($RV_LINEID, "RV[counter]") counter = counter + 1 vg.RvSet $RV_LINEID, "counter", counter if counter > 3 then '3 därför att det finns 3 telefonnummer vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 130519,27 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success} 130519,30 8 vbs ran [vbs_8_5.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_5.vbs" //I //T:60] 130519,36 8 Run Script waiting. iRunWait=1 (shellid=1600, process=1644) 130519,39 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130519,47 8 cl RvGet RV[counter] 130519,48 8 rv replace start: [$RV[counter]] 130519,52 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success} 130519,55 8 rv replace end: [2] 130519,58 8 cl RvSet counter, 3 130519,59 8 rv add [counter]{3} 130519,63 8 cl Run_ResultReturn >>fail<< 130519,64 8 rv add [Evaluate_Counter_ResultReturn]{fail} 130519,67 8 cl module's runwait=1, WavPlayHasNowFinished=0 130519,69 8 fn RunModule start 130519,72 8 timer clear 130519,73 8 state [Which_One] Running VB Script... 130519,75 8 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) if $RV[selection_Choice]= 1 then '1->post, 2->ort vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 130519,78 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail} 130519,81 8 vbs ran [vbs_8_6.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_6.vbs" //I //T:60] 130519,88 8 Run Script waiting. iRunWait=1 (shellid=4068, process=1440) 130519,91 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130519,97 8 cl Run_ResultReturn >>success<< 130520,00 8 rv add [Which_One_ResultReturn]{success} 130520,02 8 cl module's runwait=1, WavPlayHasNowFinished=0 130520,05 8 fn RunModule start 130520,06 8 timer clear 130520,08 8 state [Check_columns_post] Running VB Script... 130520,11 8 rv replace start (strlen>500) 130520,13 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_ ne_ResultReturn]{success} 130520,17 8 vbs ran [vbs_8_7.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_7.vbs" //I //T:60] 130520,23 8 Run Script waiting. iRunWait=1 (shellid=136, process=1380) 130520,27 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130520,34 8 cl RvSet resultQuery, 0739389890 130520,36 8 rv add [resultQuery]{0739389890} 130520,38 8 cl Run_ResultReturn >>success<< 130520,41 8 rv add [Check_columns_post_ResultReturn]{success} 130520,42 8 cl module's runwait=1, WavPlayHasNowFinished=0 130520,45 8 fn RunModule start 130520,48 8 timer clear 130520,50 8 Play Module start 130520,52 8 state [info_To_Customer] Playing 130520,53 8 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 130520,56 8 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 130520,58 8 timer clear 130520,67 8 tw wav->vox convert end 361062,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 130520,70 8 play start ok, lPlayId=361187 130525,44 8 tw PlayEnd 8 361187 130525,45 8 play end id=361187, (current ID) 130525,47 8 event EV_PLAY_FINISHED, code=8001, state=1100 130525,48 8 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 130525,50 8 path {EV_PLAY_FINISHED} not found 130525,52 8 timer set 10 EV_TIMEOUT_HANGUP 130525,53 8 timer set 0 EV_TIMEOUT_GOTOMODULE 130525,55 8 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 130525,56 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 130525,58 8 path {EV_TIMEOUT_GOTOMODULE} not found 130525,61 8 fn RunModule start 130525,63 8 tw DialogicEvent 129,TDX_PLAY,361187,0,0,,, 130525,64 8 event TDX_PLAY, code=129, state=6001 130525,67 8 timer clear 130525,69 8 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 130526,09 8 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 130526,11 8 event EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 130526,13 8 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 130526,14 8 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 130526,17 8 timeout on transfer attempt set by timeout path (35 sec) 130526,19 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 130526,20 8 rv replace start: [$RV[resultQuery],,] 130526,22 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_ ne_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_post_ResultRetu n]{success} 130526,27 8 rv replace end: [0739389890,,] 130526,36 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, 130526,64 8 tw PlayEnd 8 0 130526,67 8 play end id=0, (current ID) 130526,69 8 event EV_PLAY_FINISHED, code=8001, state=1902 130526,72 8 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 130526,75 8 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 130526,77 8 event TDX_DIAL, code=132, state=1902 130526,78 8 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 130526,81 8 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 130526,83 8 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 130528,95 8 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 130528,97 8 event EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 130528,98 8 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 130529,02 8 Dial(0739389890,,, cp on) call 130529,03 8 Dial(0739389890,,) ok 130529,05 8 timer set 35 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 130536,56 8 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD 130536,58 8 event AM, code=133, state=1903 130536,59 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,AM,10,4,0,CR_CNCT,CON_PAMD, 130536,61 8 event CONNECT, code=133, state=1903 130536,63 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,4,0,CR_CNCT,CON_PAMD, 130536,66 8 event CON_PAMD, code=133, state=1903 130536,67 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PAMD,10,4,0,CR_CNCT,CON_PAMD, 130536,69 8 event CR_CNCT, code=133, state=1903 130536,70 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,4,0,CR_CNCT,CON_PAMD, 130536,72 8 event TDX_CALLP, code=133, state=1903 130536,75 8 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,4,0,CR_CNCT,CON_PAMD, 130536,77 8 LsXfer_3 CR_CNCT on an XT_HOOK_ANNOUNCED 130536,78 8 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 130536,80 8 path {EV_PLAY_FINISHED} not found 130536,81 8 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 130536,84 8 path {EV_TIMEOUT_REPLAYMSG} not found 130536,86 8 state [Locksmith] Playing (C:\Voice\Locksmith\voice\call_transfer_1.wav) 130536,88 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_1.wav 130536,89 8 timer clear 130536,92 8 tw wav->vox convert end 377375,C:\Voice\Locksmith\voice\call_transfer_1.vox,1,0,, 130536,95 8 play start ok, lPlayId=377453 130545,61 8 tw PlayEnd 8 377453 130545,63 8 play end id=377453, (current ID) 130545,66 8 event EV_PLAY_FINISHED, code=8001, state=1904 130545,67 8 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 130545,69 8 path {EV_PLAY_FINISHED} not found 130545,70 8 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 130545,72 8 path {EV_TIMEOUT_REPLAYMSG} not found 130545,73 8 state [Locksmith] Playing (C:\Voice\Locksmith\voice\call_transfer_1.wav) 130545,75 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_1.wav 130545,77 8 timer clear 130545,80 8 tw DialogicEvent 129,TDX_PLAY,377453,0,0,,, 130545,81 8 event TDX_PLAY, code=129, state=1904 130545,83 8 LsXfer_4_PlayAnn : 129(EV_UNKNOWN_129),TDX_PLAY,377453,0,0,,, 130545,84 8 path {TDX_PLAY} not found 130545,86 8 tw wav->vox convert end 386250,C:\Voice\Locksmith\voice\call_transfer_1.vox,1,0,, 130545,89 8 play start ok, lPlayId=386375 130554,55 8 tw PlayEnd 8 386375 130554,56 8 play end id=386375, (current ID) 130554,58 8 event EV_PLAY_FINISHED, code=8001, state=1904 130554,59 8 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 130554,61 8 path {EV_PLAY_FINISHED} not found 130554,63 8 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 130554,64 8 path {EV_TIMEOUT_REPLAYMSG} not found 130554,66 8 state [Locksmith] Playing (C:\Voice\Locksmith\voice\call_transfer_1.wav) 130554,67 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_1.wav 130554,70 8 timer clear 130554,72 8 tw DialogicEvent 129,TDX_PLAY,386375,0,0,,, 130554,73 8 event TDX_PLAY, code=129, state=1904 130554,75 8 LsXfer_4_PlayAnn : 129(EV_UNKNOWN_129),TDX_PLAY,386375,0,0,,, 130554,77 8 path {TDX_PLAY} not found 130554,80 8 tw wav->vox convert end 395171,C:\Voice\Locksmith\voice\call_transfer_1.vox,1,0,, 130554,83 8 play start ok, lPlayId=395312 130601,09 8 tw DialogicEvent 134,TDX_CST,196,0,0,DE_TONEON,TID_DISCONNECT, 130601,11 8 event DISCONNECT, code=134, state=1904 130601,13 8 LsXfer_4_PlayAnn : 134(EV_UNKNOWN_134),DISCONNECT,196,0,0,DE_TONEON,TID_DISCONNECT, 130601,14 8 rv add [Locksmith]{DISCONNECT} 130601,17 8 fn RunModule start 130601,19 8 timer clear 130601,20 8 state [Evaluate_Counter] Running VB Script... 130601,22 8 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) counter = vg.RvGet($RV_LINEID, "RV[counter]") counter = counter + 1 vg.RvSet $RV_LINEID, "counter", counter if counter > 3 then '3 därför att det finns 3 telefonnummer vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 130601,23 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_ ne_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_post_ResultRetu n]{success}[Locksmith]{DISCONNECT} 130601,27 8 vbs ran [vbs_8_8.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_8_8.vbs" //I //T:60] 130601,34 8 Run Script waiting. iRunWait=1 (shellid=3484, process=1804) 130601,38 8 timer set 1 EV_TIMEOUT_CHECKONSTATE 130601,41 8 event TID_DISCONNECT, code=134, state=1501 130601,45 8 LsRunWaitTillFinished EV_UNKNOWN_134 130601,47 8 event TDX_CST, code=134, state=1501 130601,48 8 LsRunWaitTillFinished EV_UNKNOWN_134 130601,55 8 cl RvGet RV[counter] 130601,56 8 rv replace start: [$RV[counter]] 130601,59 8 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-12 13:03:26}[$RV_DEVICEID]{8}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice_jose_problema\Locksmith\}[$RV_CIDNUMBER]{}[set_Sound_Files_Input]{"C:\Voice\Locksmith\voice\"}[set_Sound_Files]{C:\Voice\Locksmith\voice\}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\}[Var_Result_Query_Input]{}[Var_Result_Query]{}[resultQuery]{}[selection_Ch ice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTak n]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+467393898 0}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_1]{+46739389890} Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Che k_columns_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn] fail}[Which_One_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_po t_ResultReturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_ ne_ResultReturn]{success}[resultQuery]{0739389890}[Check_columns_post_ResultRetu n]{success}[Locksmith]{DISCONNECT} 130601,63 8 rv replace end: [3] 130601,66 8 cl RvSet counter, 4 130601,67 8 rv add [counter]{4} 130601,70 8 cl Run_ResultReturn >>success<< 130601,73 8 rv add [Evaluate_Counter_ResultReturn]{success} 130601,75 8 cl module's runwait=1, WavPlayHasNowFinished=0 130601,77 8 fn RunModule start 130601,80 8 timer clear 130601,81 8 Play Module start 130601,83 8 state [sorry] Playing 130601,86 8 state [sorry] Playing (C:\Voice\Locksmith\voice\try_later_1.wav) 130601,88 8 tw ConvertWav2Vox C:\Voice\Locksmith\voice\try_later_1.wav 130601,89 8 timer clear 130601,98 8 tw wav->vox convert end 402375,C:\Voice\Locksmith\voice\try_later_1.vox,1,0,, 130602,00 8 play start ok, lPlayId=402500 130602,03 8 tw PlayEnd 8 395312 130602,05 8 play end id=395312, (old ID) current id=402500 130602,08 8 tw DialogicEvent 129,TDX_PLAY,395312,0,0,,, 130602,09 8 event TDX_PLAY, code=129, state=1100 130602,11 8 LsPlayMsg EV_UNKNOWN_129,TDX_PLAY 130602,13 8 path {TDX_PLAY} not found 130602,16 8 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,TID_BUSY1, 130602,17 8 event BUSY, code=134, state=1100 130602,19 8 LsPlayMsg EV_UNKNOWN_134,BUSY 130602,20 8 path {BUSY} not found 130602,22 8 rv add [Hangup Time]{2005-09-12 13:06:02} 130602,23 8 state Hanging up call... 130602,25 8 HangupCall_Common hCall=8 130602,28 8 rec RecSoundStop ok 130602,36 8 play PlaySoundStop ok 130602,39 8 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 130602,41 8 fnHangupCall end 130602,42 8 event TID_BUSY1, code=134, state=900 130602,44 8 LsAwaitingCalls EV_UNKNOWN_134 130602,45 8 event TDX_CST, code=134, state=900 130602,47 8 LsAwaitingCalls EV_UNKNOWN_134 130602,48 8 tw PlayEnd 8 402500 130602,50 8 play end id=402500, (current ID) 130602,52 8 event EV_PLAY_FINISHED, code=8001, state=900 130602,55 8 LsAwaitingCalls EV_PLAY_FINISHED 130602,56 8 tw DialogicEvent 129,TDX_PLAY,402500,0,0,,, 130602,58 8 event TDX_PLAY, code=129, state=900 130602,59 8 LsAwaitingCalls EV_UNKNOWN_129 130602,61 8 event callstate IDLE 8 0 0 130602,63 8 WorkingMode@Idle= 130602,64 8 timer clear 130602,66 8 rec RecSoundStop ok 130602,67 8 play PlaySoundStop ok 130602,69 8 rv add [CallEndTime]{2005-09-12 13:06:02} 130602,83 8 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 130602,84 8 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 130602,86 8 event TDX_SETHOOK, code=135, state=900 130602,88 8 LsAwaitingCalls EV_UNKNOWN_135 130603,95 8 timer fired EV_TIMEOUT_TIMETOREINITLINE 130603,97 8 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 130603,98 8 init atidle reinit : start 130604,00 8 init atidle reinit iConferenceOtherLegLid=-1 130604,02 8 init atidle reinit : reset all LineState variables 130604,03 8 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 130604,05 8 state Waiting for a call... 130604,39 8 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 130604,41 8 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 ------------------------------------- Thank you for you help! Jose Share this post Link to post
SupportTeam Report post Posted 09/14/2005 07:06 AM Is it possible to iterate through a play module (info_to_customer) and a transfer call module several times trying to make calls until someone picks up the phone? Yes. Does this play module intefere with the transfer call module in any way? No. I mean Shall I add a hookflah after the sound file or any comma in this play module ? If you are using the latest version of VG and monitored or announced transfers then there is no need for any extra hookflashes. Call Transfer module issues those to take back the call. What version of VG are you using? What signal is required on this PBX to 'take back' a call? Just a hookflash or something more? I have changed the hookflash to 50ms and I don´t hear any more the "press 1 to .." in my line the first time voiceguide makes a call. If you were hearing that this means the hookflash was not working - which probably means you would have also heard the digits being dialed and the destination phone would not have rung. I don´t pick up the mobile phone so after ~35 seconds it times out and voiceguide then will try with the second phone number (which is still the same mobile).Here, the caller hears the info_to_customer message, then it also hears that some numbers are being dialing in the same line, silence and then the music on hold. The mobile phone is ringing. As the caller hears the sound file played: 130445,45 8 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) then this means the hookflash issued by the Call Transfer module took back the call OK. But the caller should not hear any numbers being dialed: 130451,20 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, ... 130453,94 8 Dial(0739389890,,) ok The hookflash issued before dialing the second number should have made the PBX put caller on hold straight away - so the caller should not have heard the digits being dialed... if the phone is ringing though then this means the PBX/Linksys would have still correctly heard the dialed digits even though the caller could hear them as well.. This is basically just the same problem which occurs on a bigger scale next time round: and with the last part the caller hears that some numbers are being dialing in the same line and after the "press 1 to .." message: when the PBX does not put caller on hold at all... we don't come across many systems using the Linksys - but it looks like there may be some sort of an incompatibility there. Are you able to do multiple transfer attempts during the same call manually with the Linksys? Share this post Link to post
Guest Guest Report post Posted 09/17/2005 04:59 PM Hello! What version of VG are you using? I am using voiceguide for dialogic version 6.0.2001 . What signal is required on this PBX to 'take back' a call? Just a hookflash. QUOTE I have changed the hookflash to 50ms and I don´t hear any more the "press 1 to .." in my line the first time voiceguide makes a call. /QUOTE If you were hearing that this means the hookflash was not working - which probably means you would have also heard the digits being dialed and the destination phone would not have rung. Well this is true when voiceguide is dialing the second phone number; the caller hears the digits being dialing and the "press 1 to.." message. In this scenario, if the caller does not do anything just wait for a while then voiceguide continues with the script making the third call and it the dialed phone number is answered then woiceguide finished the transfer and hangs up the phone. In other words,it does not work mostly when voiceguide is dialing the second phone number. Thank you for your help! Jose Share this post Link to post
SupportTeam Report post Posted 09/18/2005 01:11 AM After first call transfer attempt: 130402,11 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, We can see from trace that VG is issuing a hookflash 130443,69 8 Transfer timed out 130443,70 8 xfer dial ! When it tries to take back the call - but for some reason the PBX is not recognizing it and is not taking the original incoming call off the hold state. It does recognize the hookflash issued right before the second number is dialed: 130451,20 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, and the result of that is that the incoming call is taken off hold - when at that time our intention was to put the call on hold again... from your description it's not clear whether the hookflash issued next: 130518,66 8 xfer dial ! is ignored or not - but looks like either that hookflash or the hookflash from the 3rd transfer attempt: 130526,36 8 state [Locksmith] Announced Hookflash Transfer to 0739389890,, again puts caller on hold and the number 0739389890 is dialed and rings. It's pretty strange that the hookflash works at some time and at some time it does not. VoiceGuide issues both hookflashes in the same way (you can see same function calls when looking at MMDDtw.txt log file) You should probably do some more testing with various hookflash lengths - remember to restart VoiceGuide after each change! Also, use Play modules to issue hookflashes and see when they work and when they do not - have a chain of Play modules playing hookflashes and sound files and make a note of which sound files you can hear when you dial into the system - that way you will be able to quickly test hookflash recognition reliability. Share this post Link to post
Guest elSueco Report post Posted 10/13/2005 08:47 AM Hello! It has been a long time but I still have the same problem. Well, I´ve been testing different lengths in the hookflash but without any luck. The supportteam from my telephone company (we have voice over IP) are still working on the problems. They haven´t tested their system to work with this kind of applications. Anyway, we are now back to our old telephone company and OF COURSE I have some problems, but now they are different. My problem now is that when the transfer module attempts to ring a mobile number, first the caller hears noise on the line then it desappears. And when the called person picks up the phone he hears the press 1 message to accept the call and when he presses 1 voiceguide hangs up and immediately starts again the script. Here I send you both files. ******************** 103133,73 3 tw dtmf d (3,100,100) 103133,73 3 event d, code=100, state=900 103133,73 3 already IDLE. HangupCall ignored. 103133,73 3 init atidle reinit : start 103133,73 3 init atidle reinit iConferenceOtherLegLid=-1 103133,73 3 init atidle reinit : reset all LineState variables 103133,73 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 103133,73 3 state Waiting for a call... 103133,73 3 tw DialogicEvent 134,TDX_CST,100,0,0,DE_DIGITS,, 103133,73 3 event TDX_CST, code=134, state=900 103133,73 3 LsAwaitingCalls EV_UNKNOWN_134 103133,88 3 tw dtmf 0 (3,48,48) 103133,88 3 event 0, code=48, state=900 103133,88 3 LsAwaitingCalls 0 103133,88 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103133,88 3 event TDX_CST, code=134, state=900 103133,88 3 LsAwaitingCalls EV_UNKNOWN_134 103133,95 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 103133,95 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 103134,00 3 tw dtmf 8 (3,56,56) 103134,00 3 event 8, code=56, state=900 103134,00 3 LsAwaitingCalls 8 103134,00 3 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,, 103134,00 3 event TDX_CST, code=134, state=900 103134,00 3 LsAwaitingCalls EV_UNKNOWN_134 103134,16 3 tw dtmf 4 (3,52,52) 103134,16 3 event 4, code=52, state=900 103134,16 3 LsAwaitingCalls 4 103134,16 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 103134,16 3 event TDX_CST, code=134, state=900 103134,16 3 LsAwaitingCalls EV_UNKNOWN_134 103134,30 3 tw dtmf 4 (3,52,52) 103134,30 3 event 4, code=52, state=900 103134,30 3 LsAwaitingCalls 4 103134,30 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 103134,31 3 event TDX_CST, code=134, state=900 103134,31 3 LsAwaitingCalls EV_UNKNOWN_134 103134,45 3 tw dtmf 2 (3,50,50) 103134,45 3 event 2, code=50, state=900 103134,45 3 LsAwaitingCalls 2 103134,45 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 103134,45 3 event TDX_CST, code=134, state=900 103134,45 3 LsAwaitingCalls EV_UNKNOWN_134 103134,61 3 tw dtmf 9 (3,57,57) 103134,61 3 event 9, code=57, state=900 103134,61 3 LsAwaitingCalls 9 103134,61 3 tw DialogicEvent 134,TDX_CST,57,0,0,DE_DIGITS,, 103134,61 3 event TDX_CST, code=134, state=900 103134,61 3 LsAwaitingCalls EV_UNKNOWN_134 103134,77 3 tw dtmf 0 (3,48,48) 103134,77 3 event 0, code=48, state=900 103134,77 3 LsAwaitingCalls 0 103134,77 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103134,77 3 event TDX_CST, code=134, state=900 103134,77 3 LsAwaitingCalls EV_UNKNOWN_134 103134,91 3 tw dtmf 4 (3,52,52) 103134,91 3 event 4, code=52, state=900 103134,91 3 LsAwaitingCalls 4 103134,91 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 103134,91 3 event TDX_CST, code=134, state=900 103134,91 3 LsAwaitingCalls EV_UNKNOWN_134 103135,06 3 tw dtmf 0 (3,48,48) 103135,06 3 event 0, code=48, state=900 103135,06 3 LsAwaitingCalls 0 103135,06 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103135,06 3 event TDX_CST, code=134, state=900 103135,06 3 LsAwaitingCalls EV_UNKNOWN_134 103135,19 3 tw dtmf c (3,99,99) 103135,19 3 event c, code=99, state=900 103135,19 3 LsAwaitingCalls c 103135,19 3 tw DialogicEvent 134,TDX_CST,99,0,0,DE_DIGITS,, 103135,19 3 event TDX_CST, code=134, state=900 103135,19 3 LsAwaitingCalls EV_UNKNOWN_134 103135,58 3 event callstate OFFERING 3 0 0 103135,58 3 script interpretor: VgMulti v6.0.2092 103135,58 3 fired OFFERING event to listeners 103135,58 3 iIvrDev=3 103135,58 3 set linestate CID vars 103135,58 3 call AnswerTheCallIfAllowed 103135,58 3 tw ring 1 103135,58 3 ring time since last ring (ms): 0 103135,58 3 rv clear all 103135,58 3 init LineState ResetAtStartOfNewCall. 103135,58 3 answer the call 103135,58 3 timer clear 103135,58 3 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 103135,58 3 event TDX_CST, code=134, state=6001 103136,13 3 event callstate CONNECTED 3 0 0 103136,13 3 WorkingModes tapi= script= 103136,13 3 Inband detection not enabled 103136,13 3 StartLoadedVgs at 2005-10-13 10:31:36 103136,13 3 set sScriptToRunOnHangup=[] in StartLoadedVgs 103136,13 3 init StartLoadedVgs_InitLineState start 103136,13 3 rv add [$RV_STARTTIME]{2005-10-13 10:31:36} 103136,13 3 rv add [$RV_DEVICEID]{3} 103136,13 3 rv add [$RV_CIDNAME]{} 103136,13 3 rvns add [PathApp]{C:\Program\VoiceGuide\} 103136,13 3 rvns add [scriptsPath]{C:\Voice\Tele2\} 103136,13 3 rv add [$RV_CIDNUMBER]{} 103136,13 3 fn RunModule start 103136,13 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 103136,13 3 event TDX_SETHOOK, code=135, state=6001 103136,13 3 timer clear 103136,13 3 Play Module start 103136,13 3 state [LANGUAGE] Playing 103136,13 3 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 103136,13 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 103136,13 3 timer clear 103136,14 3 tw DialogicEvent 134,TDX_CST,31913,0,0,DE_LCON,, 103136,14 3 event TDX_CST, code=134, state=1100 103136,14 3 LsPlayMsg EV_UNKNOWN_134,TDX_CST 103136,14 3 path {TDX_CST} not found 103136,20 3 tw wav->vox convert end 507625,C:\Voice\Tele2\Voice\language.vox,1,0,, 103136,23 3 play start ok, lPlayId=507703 103141,88 3 tw PlayEnd 3 507703 103141,88 3 play end id=507703, (current ID) 103141,88 3 event EV_PLAY_FINISHED, code=8001, state=1100 103141,88 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 103141,88 3 path {EV_PLAY_FINISHED} not found 103141,88 3 timer set 5 EV_TIMEOUT_REPLAYMSG 103141,88 3 tw DialogicEvent 129,TDX_PLAY,507703,0,0,,, 103141,88 3 event TDX_PLAY, code=129, state=1101 103141,88 3 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 103141,88 3 path {TDX_PLAY} not found 103142,00 3 tw dtmf 2 (3,50,50) 103142,00 3 event 2, code=50, state=1101 103142,00 3 LsPlayMsgFinished 2,2 103142,00 3 rv add [LANGUAGE]{2} 103142,00 3 fn RunModule start 103142,00 3 timer clear 103142,00 3 state [init_COUNTER] Evaluate [0] 103142,00 3 eval[0] 103142,02 3 rvns add [init_COUNTER_Input]{0} 103142,02 3 rvns add [init_COUNTER]{0} 103142,02 3 rvns add [counter]{0} 103142,02 3 Eval Expr result:[0] stored in $RV[counter] 103142,02 3 path {0} not found 103142,02 3 fn RunModule start 103142,02 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 103142,02 3 event TDX_CST, code=134, state=6001 103142,02 3 timer clear 103142,02 3 Play Module start 103142,02 3 state [sERVICES] Playing 103142,02 3 rv replace start: [C:\Voice\Tele2\Voice\SERVICES_$RV[LANGUAGE].wav] 103142,02 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0} 103142,02 3 rv replace end: [C:\Voice\Tele2\Voice\SERVICES_2.wav] 103142,02 3 state [sERVICES] Playing (C:\Voice\Tele2\Voice\SERVICES_2.wav) 103142,02 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\SERVICES_2.wav 103142,02 3 timer clear 103142,09 3 tw wav->vox convert end 513515,C:\Voice\Tele2\Voice\SERVICES_2.vox,1,0,, 103142,13 3 play start ok, lPlayId=513593 103153,14 3 tw dtmf 2 (3,50,50) 103153,14 3 event 2, code=50, state=1100 103153,14 3 LsPlayMsg 2,2 103153,14 3 rv add [scriptEnd_Time]{2005-10-13 10:31:53} 103153,14 3 rv add [scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs} 103153,14 3 rv add [scriptEnd_Goto_Module]{WELCOME} 103153,16 3 rv add [scriptStart_Time]{2005-10-13 10:31:53} 103153,16 3 rv add [scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs} 103153,16 3 rv add [scriptStart_CalledFrom_Module]{SERVICES} 103153,16 3 FindFullPathToScript_VgsOrVgp start [C:\Voice\Locksmith\locksmith.vgs] 103153,16 3 FindFullPathToScript_VgsOrVgp 1 103153,16 0 LoadedVgs_Find C:\Voice\Locksmith\locksmith.vgs at idx=3 103153,16 3 rvns add [scriptsPath]{C:\Voice\Locksmith\} 103153,19 3 play PlaySoundStop ok 103153,19 3 rv add [sERVICES]{2} 103153,19 3 fn RunModule start 103153,19 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 103153,19 3 event TDX_CST, code=134, state=6001 103153,19 3 timer clear 103153,19 3 Play Module start 103153,19 3 state [WELCOME] Playing 103153,19 3 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 103153,19 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2} 103153,19 3 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_2.wav] 103153,19 3 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_2.wav) 103153,19 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_2.wav 103153,19 3 timer clear 103153,19 3 tw PlayEnd 3 513593 103153,19 3 play end id=513593, (old ID) current id=524687 103153,19 3 tw DialogicEvent 129,TDX_PLAY,513593,0,0,,, 103153,19 3 event TDX_PLAY, code=129, state=1100 103153,19 3 LsPlayMsg EV_UNKNOWN_129,TDX_PLAY 103153,19 3 path {TDX_PLAY} not found 103153,28 3 tw wav->vox convert end 524687,C:\Voice\Locksmith\voice\welcome_locksmith_2.vox,1,0,, 103153,31 3 play start ok, lPlayId=524781 103207,53 3 tw PlayEnd 3 524781 103207,53 3 play end id=524781, (current ID) 103207,53 3 event EV_PLAY_FINISHED, code=8001, state=1100 103207,53 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 103207,53 3 path {EV_PLAY_FINISHED} not found 103207,53 3 timer set 10 EV_TIMEOUT_HANGUP 103207,53 3 timer set 0 EV_TIMEOUT_GOTOMODULE 103207,53 3 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 103207,53 3 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 103207,53 3 path {EV_TIMEOUT_GOTOMODULE} not found 103207,53 3 fn RunModule start 103207,53 3 timer clear 103207,53 3 state [Var_Result_Query] Evaluate [1] 103207,53 3 eval[1] 103207,53 3 rvns add [Var_Result_Query_Input]{1} 103207,53 3 rvns add [Var_Result_Query]{1} 103207,53 3 rvns add [resultQuery]{1} 103207,53 3 Eval Expr result:[1] stored in $RV[resultQuery] 103207,53 3 path {1} not found 103207,53 3 fn RunModule start 103207,53 3 tw DialogicEvent 129,TDX_PLAY,524781,0,0,,, 103207,53 3 event TDX_PLAY, code=129, state=6001 103207,53 3 timer clear 103207,55 3 state [selection_Choice] Number Input 103207,55 3 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 103207,55 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1} 103207,55 3 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_2.wav] 103207,55 3 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_2.wav) 103207,55 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_2.wav 103207,55 3 timer clear 103207,61 3 tw wav->vox convert end 539046,C:\Voice\Locksmith\voice\selection_choice_2.vox,1,0,, 103207,64 3 play start ok, lPlayId=539109 103214,50 3 tw dtmf 1 (3,49,49) 103214,50 3 event 1, code=49, state=1300 103214,50 3 LsGetNbrsPlayWelcMsg 1,1 103214,53 3 play PlaySoundStop ok 103214,53 3 state [selection_Choice] Number Input 1 103214,53 3 rv add [selection_Choice]{1} 103214,53 3 rvns add [selection_Choice_PathTaken]{1} 103214,53 3 fn RunModule start 103214,53 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 103214,53 3 event TDX_CST, code=134, state=6001 103214,53 3 tw PlayEnd 3 539109 103214,53 3 play end id=539109, (current ID) 103214,53 3 event EV_PLAY_FINISHED, code=8001, state=6001 103214,53 3 tw DialogicEvent 129,TDX_PLAY,539109,0,0,,, 103214,53 3 event TDX_PLAY, code=129, state=6001 103214,53 3 timer clear 103214,53 3 state [Get_Post_Code] Number Input 103214,53 3 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 103214,53 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1} 103214,53 3 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_2.wav] 103214,53 3 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_2.wav) 103214,53 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_2.wav 103214,53 3 timer clear 103214,56 3 tw wav->vox convert end 546031,C:\Voice\Locksmith\voice\get_post_code_2.vox,1,0,, 103214,59 3 play start ok, lPlayId=546062 103218,73 3 tw PlayEnd 3 546062 103218,73 3 play end id=546062, (current ID) 103218,73 3 event EV_PLAY_FINISHED, code=8001, state=1300 103218,73 3 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 103218,73 3 path {EV_PLAY_FINISHED} not found 103218,73 3 timer set 5 EV_TIMEOUT_REPLAYMSG 103218,73 3 tw DialogicEvent 129,TDX_PLAY,546062,0,0,,, 103218,73 3 event TDX_PLAY, code=129, state=1301 103218,73 3 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 103218,73 3 path {TDX_PLAY} not found 103220,73 3 tw dtmf 0 (3,48,48) 103220,73 3 event 0, code=48, state=1301 103220,73 3 LsGetNbrsRxDigits 0,0 103220,73 3 state [Get_Post_Code] Number Input 0 103220,73 3 path {0} not found 103220,73 3 timer set 6 EV_TIMEOUT_ENTERDATA 103220,73 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103220,73 3 event TDX_CST, code=134, state=1301 103220,73 3 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 103220,73 3 path {TDX_CST} not found 103221,34 3 tw dtmf 0 (3,48,48) 103221,34 3 event 0, code=48, state=1301 103221,34 3 LsGetNbrsRxDigits 0,0 103221,34 3 state [Get_Post_Code] Number Input 00 103221,34 3 path {00} not found 103221,34 3 timer set 6 EV_TIMEOUT_ENTERDATA 103221,34 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103221,34 3 event TDX_CST, code=134, state=1301 103221,34 3 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 103221,34 3 path {TDX_CST} not found 103222,03 3 tw dtmf 0 (3,48,48) 103222,03 3 event 0, code=48, state=1301 103222,03 3 LsGetNbrsRxDigits 0,0 103222,03 3 state [Get_Post_Code] Number Input 000 103222,03 3 path {000} not found 103222,03 3 timer set 6 EV_TIMEOUT_ENTERDATA 103222,05 3 timer clear 103222,05 3 rv add [Get_Post_Code]{000} 103222,05 3 path {000} not found 103222,05 3 rvns add [Get_Post_Code_PathTaken]{success} 103222,05 3 fn RunModule start 103222,05 3 timer clear 103222,05 3 state [CASE_locksmith_post] DB Query 103222,05 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 103222,05 3 event TDX_CST, code=134, state=1400 103222,05 3 ERROR 6.0.2092 Unknown State [1400] 103222,05 3 db ODBC mode used 103222,23 3 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 103222,23 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success} 103222,23 3 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 103222,23 3 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 103222,28 3 db [CASE_locksmith_post] row count=1 103222,28 3 rv add [CASE_locksmith_post_RowCount]{1} 103222,28 3 db get RecordsetGetRowsMax 103222,28 3 db get 999 records. (row count=1) 103222,28 3 db update RVs 103222,28 3 db about to close dbDbqDatabase 103222,28 3 db going down path [True] 103222,28 3 fn RunModule start 103222,28 3 timer clear 103222,28 3 state [Counter_post] Evaluate [1] 103222,28 3 eval[1] 103222,28 3 rvns add [Counter_post_Input]{1} 103222,28 3 rvns add [Counter_post]{1} 103222,28 3 rvns add [counter]{1} 103222,30 3 Eval Expr result:[1] stored in $RV[counter] 103222,30 3 path {1} not found 103222,30 3 fn RunModule start 103222,30 3 timer clear 103222,30 3 state [Check_columns_post] Running VB Script... 103222,30 3 rv replace start (strlen>500) 103222,30 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 103222,30 3 vbs ran [vbs_3_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_3_1.vbs" //I //T:60] 103222,36 3 Run Script waiting. iRunWait=1 (shellid=3776, process=1660) 103222,36 3 timer set 1 EV_TIMEOUT_CHECKONSTATE 103222,39 3 cl RvSet resultQuery, 0739389890 103222,39 3 rv add [resultQuery]{0739389890} 103222,39 3 cl Run_ResultReturn >>success<< 103222,39 3 rv add [Check_columns_post_ResultReturn]{success} 103222,41 3 cl module's runwait=1, WavPlayHasNowFinished=0 103222,41 3 fn RunModule start 103222,41 3 timer clear 103222,41 3 Play Module start 103222,41 3 state [info_To_Customer] Playing 103222,41 3 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 103222,41 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 103222,41 3 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_2.wav] 103222,41 3 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_2.wav) 103222,41 3 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_2.wav 103222,41 3 timer clear 103222,45 3 tw wav->vox convert end 553906,c:\Voice\Locksmith\voice\nu_kopplar_2.vox,1,0,, 103222,48 3 play start ok, lPlayId=553953 103227,52 3 tw PlayEnd 3 553953 103227,52 3 play end id=553953, (current ID) 103227,52 3 event EV_PLAY_FINISHED, code=8001, state=1100 103227,52 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 103227,52 3 path {EV_PLAY_FINISHED} not found 103227,52 3 timer set 10 EV_TIMEOUT_HANGUP 103227,52 3 timer set 0 EV_TIMEOUT_GOTOMODULE 103227,52 3 event EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 103227,53 3 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 103227,53 3 path {EV_TIMEOUT_GOTOMODULE} not found 103227,53 3 fn RunModule start 103227,53 3 tw DialogicEvent 129,TDX_PLAY,553953,0,0,,, 103227,53 3 event TDX_PLAY, code=129, state=6001 103227,53 3 timer clear 103227,53 3 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 103227,95 3 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 103227,95 3 event EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 103227,95 3 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 103227,95 3 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 103227,95 3 timeout on transfer attempt set by timeout path (50 sec) 103227,95 3 timer set 50 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 103227,95 3 rv replace start: [$RV[resultQuery]] 103227,95 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 10:31:36}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 10:31:53}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-13 10:31:53}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 103227,95 3 rv replace end: [0739389890] 103227,95 3 state [Locksmith] Announced Hookflash Transfer to 0739389890 103228,22 3 tw PlayEnd 3 0 103228,22 3 play end id=0, (current ID) 103228,22 3 event EV_PLAY_FINISHED, code=8001, state=1902 103228,22 3 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 103228,22 3 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 103228,22 3 event TDX_DIAL, code=132, state=1902 103228,22 3 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 103228,22 3 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 103228,22 3 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 103230,36 3 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 103230,36 3 event EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 103230,36 3 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 103230,36 3 Dial(0739389890, cp on) call 103230,36 3 Dial(0739389890) ok 103230,36 3 timer set 50 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 103243,11 3 tw DialogicEvent 133,TDX_CALLP,10,3,0,TDX_CALLP,CR_CNCT,CON_PVD 103243,11 3 event VOICE, code=133, state=1903 103243,11 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,VOICE,10,3,0,CR_CNCT,CON_PVD, 103243,11 3 event CONNECT, code=133, state=1903 103243,11 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,3,0,CR_CNCT,CON_PVD, 103243,11 3 event CON_PVD, code=133, state=1903 103243,11 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PVD,10,3,0,CR_CNCT,CON_PVD, 103243,11 3 event CR_CNCT, code=133, state=1903 103243,11 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,3,0,CR_CNCT,CON_PVD, 103243,11 3 event TDX_CALLP, code=133, state=1903 103243,11 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,3,0,CR_CNCT,CON_PVD, 103243,11 3 LsXfer_3 CR_CNCT on an XT_HOOK_ANNOUNCED 103243,11 3 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 103243,11 3 path {EV_PLAY_FINISHED} not found 103243,11 3 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 103243,11 3 path {EV_TIMEOUT_REPLAYMSG} not found 103243,11 3 fn PlaySoundStartNumbers [TsfrCallFrom.wav],[TsfrAskAccept.wav],[],Digits 103243,13 3 sVbsFunctionToUse=Digits 103243,17 3 say numbers vbs ran shell[wscript "C:\Program\VoiceGuide\data\vbs_3_SayNumber.vbs" //I //T:60] 103243,22 3 Started SayNumber VBScript OK. (C:\Program\VoiceGuide\data\vbs_3_SayNumber.vbs) 103243,31 3 cl Play_Start C:\Program\VoiceGuide\system\voice\TsfrCallFrom.wav,,C:\Program\VoiceGuide\system\voice\TsfrAskAccept.wav 103243,31 3 tw ConvertWav2Vox C:\Program\VoiceGuide\system\voice\TsfrCallFrom.wav,C:\Program\VoiceGuide\system\voice\TsfrAskAccept.wav 103243,31 3 timer clear 103243,31 3 tw wav->vox convert end 574812,C:\Program\VoiceGuide\system\voice\TsfrCallFrom.vox,C:\Program\VoiceGuide\system\voice\TsfrAskAccept.vox,1,0,, 103243,34 3 play start ok, lPlayId=574812 103252,55 3 tw dtmf 1 (3,49,49) 103252,55 3 event 1, code=49, state=1904 103252,55 3 LsXfer_4_PlayAnn : 49(1),1,0,0,0,,, 103252,55 3 rv add [Locksmith]{1} 103252,55 3 timer set 0,5 EV_PLAY_FINISHED 103252,58 3 play PlaySoundStop ok 103252,58 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 103252,58 3 event TDX_CST, code=134, state=1904 103252,58 3 LsXfer_4_PlayAnn : 134(EV_UNKNOWN_134),TDX_CST,49,0,0,DE_DIGITS,, 103252,58 3 path {TDX_CST} not found 103252,58 3 tw PlayEnd 3 574812 103252,58 3 play end id=574812, (current ID) 103252,58 3 event EV_PLAY_FINISHED, code=8001, state=1904 103252,58 3 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 103252,58 3 path {EV_PLAY_FINISHED} not found 103252,58 3 dial from LsXfer_4_PlayAnn 103252,58 3 tw DialogicEvent 129,TDX_PLAY,574812,0,0,,, 103252,58 3 event TDX_PLAY, code=129, state=1906 103252,59 3 LsXfer_5B : 129(EV_UNKNOWN_129),TDX_PLAY,574812,0,0,,, 103252,61 3 tw PlayEnd 3 0 103252,61 3 play end id=0, (current ID) 103252,61 3 event EV_PLAY_FINISHED, code=8001, state=1906 103252,61 3 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 103252,61 3 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 103252,61 3 event TDX_DIAL, code=132, state=1906 103252,61 3 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 103252,61 3 sXferDialResult_SuccOrFail=XferToGoAhead 103252,61 3 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=CON_PVD (2)=PVD (3)=voice 103252,61 3 path {CON_PVD} not found 103252,61 3 path {PVD} not found 103252,61 3 path {voice} not found 103252,61 3 going down True path (iXferType=13) state:LsXferCallRejected 103252,61 3 fn RunModule start 103252,61 3 timer clear 103252,61 3 rv add [Hangup Time]{2005-10-13 10:32:52} 103252,61 3 state Hanging up call... [Hangup Module] 103252,61 3 HangupCall_Common hCall=3 103252,61 3 rec RecSoundStop ok 103252,61 3 play PlaySoundStop ok 103252,61 3 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 103252,63 3 fnHangupCall end 103252,67 3 event callstate IDLE 3 0 0 103252,67 3 WorkingMode@Idle= 103252,67 3 timer clear 103252,67 3 rec RecSoundStop ok 103252,69 3 play PlaySoundStop ok 103252,69 3 rv add [CallEndTime]{2005-10-13 10:32:52} 103252,83 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 103252,83 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 103252,83 3 event TDX_SETHOOK, code=135, state=900 103252,83 3 LsAwaitingCalls EV_UNKNOWN_135 103252,83 3 tw dtmf 1 (3,49,49) 103252,83 3 event 1, code=49, state=900 103252,83 3 LsAwaitingCalls 1 103252,83 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 103252,83 3 event TDX_CST, code=134, state=900 103252,83 3 LsAwaitingCalls EV_UNKNOWN_134 103253,81 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 103253,81 3 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 103253,81 3 init atidle reinit : start 103253,81 3 init atidle reinit iConferenceOtherLegLid=-1 103253,81 3 init atidle reinit : reset all LineState variables 103253,81 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 103253,81 3 state Waiting for a call... 103254,14 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 103254,14 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 103255,39 3 event callstate OFFERING 3 0 0 103255,39 3 script interpretor: VgMulti v6.0.2092 103255,39 3 fired OFFERING event to listeners 103255,39 3 iIvrDev=3 103255,39 3 set linestate CID vars 103255,41 3 call AnswerTheCallIfAllowed 103255,41 3 tw ring 1 103255,41 3 ring time since last ring (ms): 0 103255,41 3 rv clear all 103255,41 3 init LineState ResetAtStartOfNewCall. 103255,41 3 No old processes from last call (could not obtain handle) 288, 1660 103255,41 3 answer the call 103255,41 3 timer clear 103255,41 3 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 103255,41 3 event TDX_CST, code=134, state=6001 103255,94 3 event callstate CONNECTED 3 0 0 103255,94 3 WorkingModes tapi= script= 103255,95 3 Inband detection not enabled 103255,95 3 StartLoadedVgs at 2005-10-13 10:32:55 103255,95 3 set sScriptToRunOnHangup=[] in StartLoadedVgs 103255,95 3 init StartLoadedVgs_InitLineState start 103255,95 3 rv add [$RV_STARTTIME]{2005-10-13 10:32:55} 103255,95 3 rv add [$RV_DEVICEID]{3} 103255,95 3 rv add [$RV_CIDNAME]{} 103255,95 3 rvns add [PathApp]{C:\Program\VoiceGuide\} 103255,95 3 rvns add [scriptsPath]{C:\Voice\Tele2\} 103255,95 3 rv add [$RV_CIDNUMBER]{} 103255,95 3 fn RunModule start 103255,95 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 103255,95 3 event TDX_SETHOOK, code=135, state=6001 103255,95 3 timer clear 103255,95 3 Play Module start 103255,95 3 state [LANGUAGE] Playing 103255,95 3 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 103255,95 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 103255,95 3 timer clear 103255,95 3 tw DialogicEvent 134,TDX_CST,326,0,0,DE_LCON,, 103255,95 3 event TDX_CST, code=134, state=1100 103255,95 3 LsPlayMsg EV_UNKNOWN_134,TDX_CST 103255,95 3 path {TDX_CST} not found 103256,03 3 tw wav->vox convert end 587453,C:\Voice\Tele2\Voice\language.vox,1,0,, 103256,06 3 play start ok, lPlayId=587531 103259,77 3 event callstate DISCONNECTED 3 0 0 103259,77 3 event EV_REMOTEPARTY_DISCONNECT, code=9250, state=1100 103259,77 3 LsPlayMsg EV_REMOTEPARTY_DISCONNECT,EV_REMOTEPARTY_DISCONNECT 103259,77 3 path {EV_REMOTEPARTY_DISCONNECT} not found 103259,77 3 rv add [Hangup Time]{2005-10-13 10:32:59} 103259,77 3 state Hanging up call... 103259,77 3 HangupCall_Common hCall=3 103259,80 3 rec RecSoundStop ok 103259,81 3 play PlaySoundStop ok 103259,81 3 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 103259,81 3 fnHangupCall end 103259,81 3 tw DialogicEvent 134,TDX_CST,382,0,0,DE_LCOF,, 103259,81 3 event TDX_CST, code=134, state=900 103259,81 3 LsAwaitingCalls EV_UNKNOWN_134 103259,81 3 tw PlayEnd 3 587531 103259,81 3 play end id=587531, (current ID) 103259,81 3 event EV_PLAY_FINISHED, code=8001, state=900 103259,81 3 LsAwaitingCalls EV_PLAY_FINISHED 103259,81 3 tw DialogicEvent 129,TDX_PLAY,587531,0,0,,, 103259,81 3 event TDX_PLAY, code=129, state=900 103259,81 3 LsAwaitingCalls EV_UNKNOWN_129 103259,81 3 tw DialogicEvent 134,TDX_CST,1,0,0,DE_LCON,, 103259,81 3 event TDX_CST, code=134, state=900 103259,81 3 LsAwaitingCalls EV_UNKNOWN_134 103259,86 3 event callstate IDLE 3 0 0 103259,86 3 WorkingMode@Idle= 103259,86 3 timer clear 103259,88 3 rec RecSoundStop ok 103259,89 3 play PlaySoundStop ok 103259,89 3 rv add [CallEndTime]{2005-10-13 10:32:59} 103259,91 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 103259,91 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 103259,91 3 event TDX_SETHOOK, code=135, state=900 103259,91 3 LsAwaitingCalls EV_UNKNOWN_135 103300,92 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 103300,92 3 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 103300,92 3 init atidle reinit : start 103300,92 3 init atidle reinit iConferenceOtherLegLid=-1 103300,92 3 init atidle reinit : reset all LineState variables 103300,92 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 103300,92 3 state Waiting for a call... 103301,25 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 103301,25 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 103506,08 4 tw DialogicEvent 134,TDX_CST,194,0,0,DE_TONEON,TID_DIAL_INTL, 103506,08 4 event DIALTONE, code=134, state=0 103506,08 4 event TID_DIAL_INTL, code=134, state=0 103506,08 4 event TDX_CST, code=134, state=0 103606,06 3 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 103606,06 3 event RINGBACK, code=134, state=900 103606,06 3 LsAwaitingCalls EV_UNKNOWN_134 103606,06 3 event TID_RNGBK1, code=134, state=900 103606,06 3 LsAwaitingCalls EV_UNKNOWN_134 103606,06 3 event TDX_CST, code=134, state=900 103606,06 3 LsAwaitingCalls EV_UNKNOWN_134 103629,23 3 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 103629,23 3 event RINGBACK, code=134, state=900 103629,23 3 LsAwaitingCalls EV_UNKNOWN_134 103629,23 3 event TID_RNGBK1, code=134, state=900 103629,23 3 LsAwaitingCalls EV_UNKNOWN_134 103629,23 3 event TDX_CST, code=134, state=900 103629,23 3 LsAwaitingCalls EV_UNKNOWN_134 103803,41 3 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 103803,41 3 event RINGBACK, code=134, state=900 103803,41 3 LsAwaitingCalls EV_UNKNOWN_134 103803,41 3 event TID_RNGBK1, code=134, state=900 103803,41 3 LsAwaitingCalls EV_UNKNOWN_134 103803,41 3 event TDX_CST, code=134, state=900 103803,41 3 LsAwaitingCalls EV_UNKNOWN_134 103945,19 4 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 103945,19 4 event RINGBACK, code=134, state=0 103945,19 4 event TID_RNGBK1, code=134, state=0 103945,19 4 event TDX_CST, code=134, state=0 104038,95 4 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 104038,95 4 event RINGBACK, code=134, state=0 104038,95 4 event TID_RNGBK1, code=134, state=0 104038,95 4 event TDX_CST, code=134, state=0 104150,98 0 load start [C:\Voice\Locksmith\locksmith.vgs] 104151,03 0 loaded Script Id 4: C:\Voice\Locksmith\locksmith.vgs 104151,03 0 Erasing Script (new loaded) Id 3 104159,03 0 load start [C:\Voice\Locksmith\locksmith.vgs] 104159,06 0 loaded Script Id 3: C:\Voice\Locksmith\locksmith.vgs 104159,08 0 Erasing Script (new loaded) Id 4 104214,08 0 load start [C:\Voice\Tele2\Two-Services.vgs] 104214,08 0 loaded Script Id 4: C:\Voice\Tele2\Two-Services.vgs 104214,08 0 Erasing Script (new loaded) Id 2 104215,33 0 btn Exit (8 lines) 104215,33 1 line state =0 104215,33 2 line state =0 104215,33 3 line state =900 104215,33 4 line state =0 104215,33 0 line state =0 104215,33 0 line state =0 104215,33 0 line state =0 104215,33 0 line state =0 104215,34 1 state Exiting... 104215,34 2 state Exiting... 104215,34 3 state Exiting... 104215,34 4 state Exiting... 104215,34 0 state Exiting... 104215,34 0 state Exiting... 104215,34 0 state Exiting... 104215,34 0 state Exiting... 104216,45 0 exit closing all channels start 104216,45 0 exit close dxxxB1C1(1)=> [] 104216,45 0 exit close dxxxB1C2(2)=> [] 104216,45 0 exit close dxxxB1C3(3)=> [] 104216,45 0 exit close dxxxB1C4(4)=> [] 104216,45 0 exit close dxxxB2C1(0)=> [dlgc dx_close(-1) error, dx_fileerrno=2] 104216,47 0 exit close dxxxB2C2(0)=> [dlgc dx_close(-1) error, dx_fileerrno=2] 104216,47 0 exit close dxxxB2C3(0)=> [dlgc dx_close(-1) error, dx_fileerrno=2] 104216,47 0 exit close dxxxB2C4(0)=> [dlgc dx_close(-1) error, dx_fileerrno=2] 104216,47 0 exit closing all channels end 104216,88 0 --------------------------------------------------- 104216,88 0 Stopping VoiceGuide (Dialogic) start 104216,88 0 v6.0.2092 104216,88 0 Stopping VoiceGuide (Dialogic) end 104216,88 0 --------------------------------------------------- 104219,64 0 --------------------------------------------------- 104219,73 0 VoiceGuide for Dialogic 104219,73 0 v6.0.2092 104219,73 0 --------------------------------------------------- 104219,75 0 rv global loaded >>><<< 104219,75 0 Inband Signaling Config file not specified 104220,11 0 init ApiMode=[DialogicGC] 104220,14 0 vm loading VMB data begin 104220,16 0 vm loading VMB data - about to delete old entries 104220,22 0 vm loading VMB data - sorting/ordering 104220,22 0 vm loading VMB data end 104220,23 0 dial DbConnectString_ADO is blank 104220,28 0 init DB Workspaces 104220,30 0 init Voicemail LoadIniSettings 104220,33 0 init read Config.xml start 104220,34 0 dxxxB1C1 dxxxB1C1 C:\Voice\PetDirekt\petdirekt.vgs allowDialout=1 104220,34 0 dxxxB1C2 dxxxB1C2 C:\Voice\PetDirekt\petdirekt.vgs allowDialout=1 104220,34 0 dxxxB1C3 dxxxB1C3 C:\Voice\Tele2\Two-Services.vgs allowDialout=1 104220,34 0 dxxxB1C4 dxxxB1C4 C:\Voice\Tele2\Two-Services.vgs allowDialout=1 104220,34 0 dxxxB2C1 dxxxB2C1 C:\Voice\Locksmith\locksmith.vgs allowDialout=1 104220,34 0 dxxxB2C2 dxxxB2C2 C:\Voice\Choice\Lang-Service.vgs allowDialout=1 104220,34 0 dxxxB2C3 dxxxB2C3 C:\Voice\Choice\Lang-Service.vgs allowDialout=1 104220,34 0 dxxxB2C4 dxxxB2C4 C:\Voice\Choice\Lang-Service.vgs allowDialout=1 104220,34 0 init read Config.xml end 104220,38 0 init LineOpenDialogic dxxxB1C1 => [1] 104220,38 1 iIvrDev=1 104220,83 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 104220,83 0 load start [C:\Voice\PetDirekt\petdirekt.vgs] 104220,92 0 init hires timer setup start 104220,92 0 init hires timer setup end 104220,92 1 state Waiting for a call... 104220,92 1 event callstate IDLE 1 0 0 104220,92 1 WorkingMode@Idle= 104220,92 1 timer clear 104220,92 1 LineState(iLineId).iVgsIdx = 0 104220,92 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 104220,92 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 104220,92 1 event TDX_SETHOOK, code=135, state=0 104220,92 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104220,92 1 timer set ignored - waiting for line re-init to occur first 104220,92 0 init lineids: 0-1 104220,94 0 init LineOpenDialogic dxxxB1C2 => [2] 104220,94 2 iIvrDev=2 104221,41 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 104221,41 0 init hires timer setup start 104221,41 0 init hires timer setup end 104221,41 2 state Waiting for a call... 104221,42 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104221,42 0 init lineids: 0-2 104221,44 0 init LineOpenDialogic dxxxB1C3 => [3] 104221,44 3 iIvrDev=3 104221,89 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 104221,89 0 load start [C:\Voice\Tele2\Two-Services.vgs] 104221,91 0 init hires timer setup start 104221,91 0 init hires timer setup end 104221,91 3 state Waiting for a call... 104221,91 2 event callstate IDLE 2 0 0 104221,91 2 WorkingMode@Idle= 104221,91 2 timer clear 104221,91 2 LineState(iLineId).iVgsIdx = 0 104221,91 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 104221,91 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 104221,91 2 event TDX_SETHOOK, code=135, state=0 104221,91 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104221,91 0 init lineids: 0-3 104221,94 0 init LineOpenDialogic dxxxB1C4 => [4] 104221,94 4 iIvrDev=4 104222,41 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 104222,41 0 init hires timer setup start 104222,41 0 init hires timer setup end 104222,41 4 state Waiting for a call... 104222,41 3 event callstate IDLE 3 0 0 104222,41 3 WorkingMode@Idle= 104222,41 3 timer clear 104222,41 3 LineState(iLineId).iVgsIdx = 0 104222,41 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 104222,41 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 104222,41 3 event TDX_SETHOOK, code=135, state=0 104222,44 4 event callstate IDLE 4 0 0 104222,44 4 WorkingMode@Idle= 104222,44 4 timer clear 104222,44 4 LineState(iLineId).iVgsIdx = 0 104222,44 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 104222,44 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 104222,44 4 event TDX_SETHOOK, code=135, state=0 104222,44 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104222,44 4 timer set ignored - waiting for line re-init to occur first 104222,44 0 init lineids: 0-4 104222,44 0 init LineOpenDialogic dxxxB2C1 => [dlgc dx_open(dxxxB2C1) C error 2] 104222,44 5 Check if Dialogic Service is started 104222,44 0 init LineOpenDialogic dxxxB2C2 => [dlgc dx_open(dxxxB2C2) C error 2] 104222,44 6 Check if Dialogic Service is started 104222,44 0 init LineOpenDialogic dxxxB2C3 => [dlgc dx_open(dxxxB2C3) C error 2] 104222,44 7 Check if Dialogic Service is started 104222,44 0 init LineOpenDialogic dxxxB2C4 => [dlgc dx_open(dxxxB2C4) C error 2] 104222,44 8 Check if Dialogic Service is started 104222,44 0 init route channels start 104222,56 0 init route channels => [] 104222,56 0 init no dti channels opened. Not opening signaling channel. 104222,56 0 init iLineDevicesControlled=8 104222,59 0 init main form load end 104223,25 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 104223,25 1 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 104223,25 1 init atidle reinit : start 104223,25 1 init atidle reinit iConferenceOtherLegLid=-1 104223,25 1 init atidle reinit : reset all LineState variables 104223,25 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,25 1 state Waiting for a call... 104223,36 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 104223,36 2 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 104223,36 2 init atidle reinit : start 104223,36 2 init atidle reinit iConferenceOtherLegLid=-1 104223,36 2 init atidle reinit : reset all LineState variables 104223,36 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,36 2 state Waiting for a call... 104223,47 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 104223,47 3 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 104223,47 3 init atidle reinit : start 104223,47 3 init atidle reinit iConferenceOtherLegLid=-1 104223,47 3 init atidle reinit : reset all LineState variables 104223,47 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,47 3 state Waiting for a call... 104223,58 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,58 1 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 104223,58 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 104223,58 4 event EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 104223,58 4 init atidle reinit : start 104223,58 4 init atidle reinit iConferenceOtherLegLid=-1 104223,58 4 init atidle reinit : reset all LineState variables 104223,58 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,58 4 state Waiting for a call... 104223,69 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,69 2 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 104223,80 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,80 3 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 104223,91 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 104223,91 4 event EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 104252,25 4 tw DialogicEvent 134,TDX_CST,194,0,0,DE_TONEON,TID_DIAL_INTL, 104252,25 4 event DIALTONE, code=134, state=0 104252,25 4 event TID_DIAL_INTL, code=134, state=0 104252,25 4 event TDX_CST, code=134, state=0 104253,14 4 tw DialogicEvent 134,TDX_CST,199,0,0,DE_TONEON,TID_RNGBK1, 104253,14 4 event RINGBACK, code=134, state=0 104253,14 4 event TID_RNGBK1, code=134, state=0 104253,14 4 event TDX_CST, code=134, state=0 104318,52 0 sys cleanup Start 104318,52 0 sys cleanup End ******************** Thank you! 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SupportTeam Report post Posted 10/13/2005 09:05 AM My problem now is that when the transfer module attempts to ring a mobile number, first the caller hears noise on the line then it desappears. What sort of a noise and for how long? Anyway that is probably not related to the problems as the second number gets dialed OK: And when the called person picks up the phone he hears the press 1 message to accept the call and when he presses 1 voiceguide hangs up and immediately starts again the script. I see that you are using v6.0.2092 of VoiceGuide - please try updating to v6.0.2275 and post the trace from that version. Share this post Link to post
Guest elSueco Report post Posted 10/13/2005 10:00 AM Hello! I have installed the new version but still the same problem. Here it comes the vgm file: ******************* 115233,22 0 btn Exit (4 lines) 115233,22 1 line state =0 115233,22 2 line state =0 115233,22 3 line state =900 115233,22 4 line state =0 115233,23 1 state Exiting... 115233,23 2 state Exiting... 115233,23 3 state Exiting... 115233,23 4 state Exiting... 115234,34 0 exit closing all channels start 115234,34 0 exit close dxxxB1C1(1)=> [] 115234,34 0 exit close dxxxB1C2(2)=> [] 115234,34 0 exit close dxxxB1C3(3)=> [] 115234,34 0 exit close dxxxB1C4(4)=> [] 115234,34 0 exit closing all channels end 115234,75 0 --------------------------------------------------- 115234,75 0 Stopping VoiceGuide (Dialogic) start 115234,75 0 v6.0.2275 115234,75 0 Stopping VoiceGuide (Dialogic) end 115234,75 0 --------------------------------------------------- 115239,84 0 --------------------------------------------------- 115239,94 0 VoiceGuide for Dialogic 115239,94 0 v6.0.2275 115239,94 0 --------------------------------------------------- 115239,95 0 rv global loaded >>><<< 115239,95 0 cti Inband Signaling Config file not specified 115240,27 0 init ApiMode=[DialogicGC] 115240,28 0 vm loading VMB data begin 115240,28 0 vm loading VMB data - about to delete old entries 115240,36 0 vm loading VMB data - sorting/ordering 115240,36 0 vm loading VMB data end 115240,38 0 dial DbConnectString_ADO is blank 115240,39 0 init DB Workspaces 115240,39 0 init Voicemail LoadIniSettings 115240,42 0 init read Config.xml start 115240,44 0 dxxxB1C1 dxxxB1C1 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 115240,44 0 dxxxB1C2 dxxxB1C2 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 115240,44 0 dxxxB1C3 dxxxB1C3 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=1 115240,44 0 dxxxB1C4 dxxxB1C4 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=1 115240,44 0 init read Config.xml end 115240,45 0 init LineOpenDialogic dxxxB1C1 => [1] 115240,45 1 iIvrDev=1 115240,53 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 115240,53 0 init distinct ring definitions found:2 115240,53 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 115240,53 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 115240,53 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 115240,53 0 init ring 2 [TelstraDoubleRing] cadences defined:2 115240,53 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 115240,53 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 115240,53 0 init load Distinct Ring definitions end 115240,53 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 115240,53 0 load start [C:\Voice\PetDirekt\petdirekt.vgs] 115240,53 0 MemStructVgs_ClearVgs [1] 115240,63 0 load end 115240,63 0 init hires timer setup start 115240,63 0 init hires timer setup end 115240,63 1 state Waiting for a call... 115240,63 1 event callstate IDLE 1 1,0,0 115240,63 1 WorkingMode@Idle= 115240,63 1 timer clear 115240,63 1 LineState(iLineId).iVgsIdx = 0 115240,63 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115240,63 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115240,63 1 event ScriptEventCode TDX_SETHOOK, code=135, state=0 115240,63 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115240,63 1 timer set ignored - waiting for line re-init to occur first 115240,63 0 init lineids: 0-1 115240,64 0 init LineOpenDialogic dxxxB1C2 => [2] 115240,64 2 iIvrDev=2 115240,72 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 115240,72 0 init distinct ring definitions found:2 115240,72 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 115240,72 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 115240,72 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 115240,72 0 init ring 2 [TelstraDoubleRing] cadences defined:2 115240,72 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 115240,72 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 115240,72 0 init load Distinct Ring definitions end 115240,72 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 115240,72 0 init hires timer setup start 115240,72 0 init hires timer setup end 115240,72 2 state Waiting for a call... 115240,72 2 event callstate IDLE 2 1,0,0 115240,72 2 WorkingMode@Idle= 115240,72 2 timer clear 115240,72 2 LineState(iLineId).iVgsIdx = 0 115240,72 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115240,72 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115240,72 2 event ScriptEventCode TDX_SETHOOK, code=135, state=0 115240,72 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115240,72 2 timer set ignored - waiting for line re-init to occur first 115240,72 0 init lineids: 0-2 115240,75 0 init LineOpenDialogic dxxxB1C3 => [3] 115240,75 3 iIvrDev=3 115240,81 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 115240,83 0 init distinct ring definitions found:2 115240,83 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 115240,83 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 115240,83 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 115240,83 0 init ring 2 [TelstraDoubleRing] cadences defined:2 115240,83 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 115240,83 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 115240,83 0 init load Distinct Ring definitions end 115240,83 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 115240,83 0 load start [C:\Voice\Tele2\Two-Services.vgs] 115240,83 0 MemStructVgs_ClearVgs [2] 115240,83 0 load end 115240,83 0 init hires timer setup start 115240,83 0 init hires timer setup end 115240,83 3 state Waiting for a call... 115240,83 3 event callstate IDLE 3 1,0,0 115240,83 3 WorkingMode@Idle= 115240,83 3 timer clear 115240,83 3 LineState(iLineId).iVgsIdx = 0 115240,83 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115240,83 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115240,83 3 event ScriptEventCode TDX_SETHOOK, code=135, state=0 115240,83 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115240,83 3 timer set ignored - waiting for line re-init to occur first 115240,83 0 init lineids: 0-3 115240,86 0 init LineOpenDialogic dxxxB1C4 => [4] 115240,86 4 iIvrDev=4 115240,92 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 115240,94 0 init distinct ring definitions found:2 115240,94 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 115240,94 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 115240,94 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 115240,94 0 init ring 2 [TelstraDoubleRing] cadences defined:2 115240,94 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 115240,94 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 115240,94 0 init load Distinct Ring definitions end 115240,94 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 115240,94 0 init hires timer setup start 115240,94 0 init hires timer setup end 115240,94 4 state Waiting for a call... 115240,94 4 event callstate IDLE 4 1,0,0 115240,94 4 WorkingMode@Idle= 115240,94 4 timer clear 115240,94 4 LineState(iLineId).iVgsIdx = 0 115240,94 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115240,94 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115240,94 4 event ScriptEventCode TDX_SETHOOK, code=135, state=0 115240,94 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115240,94 4 timer set ignored - waiting for line re-init to occur first 115240,94 0 init lineids: 0-4 115240,94 0 init route channels start 115241,05 0 init route channels => [] 115241,05 0 init no dti channels opened. Not opening signaling channel. 115241,05 0 cti Link1 serial init complete 115241,05 0 cti serial1 closed not sending HeartbeatCheck 115241,05 0 init iLineDevicesControlled=4 115241,08 0 init main form load end 115241,84 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 115241,84 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 115241,84 1 init atidle reinit : start 115241,84 1 init atidle reinit iConferenceOtherLegLid=-1 115241,84 1 init atidle reinit : reset all LineState variables 115241,84 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115241,84 1 state Waiting for a call... 115241,84 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 115241,84 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 115241,84 2 init atidle reinit : start 115241,84 2 init atidle reinit iConferenceOtherLegLid=-1 115241,84 2 init atidle reinit : reset all LineState variables 115241,84 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115241,84 2 state Waiting for a call... 115241,95 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 115241,95 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 115241,95 3 init atidle reinit : start 115241,95 3 init atidle reinit iConferenceOtherLegLid=-1 115241,95 3 init atidle reinit : reset all LineState variables 115241,95 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115241,95 3 state Waiting for a call... 115242,06 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 115242,06 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 115242,06 4 init atidle reinit : start 115242,06 4 init atidle reinit iConferenceOtherLegLid=-1 115242,06 4 init atidle reinit : reset all LineState variables 115242,06 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115242,06 4 state Waiting for a call... 115242,17 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115242,17 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 115242,17 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115242,17 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 115242,28 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115242,28 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 115242,39 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115242,39 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 115312,31 3 tw dtmf d (3,100,100) 115312,31 3 event ScriptEventCode d, code=100, state=0 115312,31 3 already IDLE. HangupCall ignored. 115312,31 3 init atidle reinit : start 115312,33 3 init atidle reinit iConferenceOtherLegLid=-1 115312,33 3 init atidle reinit : reset all LineState variables 115312,33 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115312,33 3 state Waiting for a call... 115312,33 3 tw DialogicEvent 134,TDX_CST,100,0,0,DE_DIGITS,, 115312,33 3 event ScriptEventCode TDX_CST, code=134, state=900 115312,33 3 LsAwaitingCalls EV_UNKNOWN_134 115312,47 3 tw dtmf 0 (3,48,48) 115312,47 3 event ScriptEventCode 0, code=48, state=900 115312,47 3 LsAwaitingCalls 0 115312,47 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115312,47 3 event ScriptEventCode TDX_CST, code=134, state=900 115312,47 3 LsAwaitingCalls EV_UNKNOWN_134 115312,59 3 tw dtmf 8 (3,56,56) 115312,59 3 event ScriptEventCode 8, code=56, state=900 115312,59 3 LsAwaitingCalls 8 115312,59 3 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,, 115312,59 3 event ScriptEventCode TDX_CST, code=134, state=900 115312,59 3 LsAwaitingCalls EV_UNKNOWN_134 115312,64 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115312,64 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 115312,73 3 tw dtmf 4 (3,52,52) 115312,73 3 event ScriptEventCode 4, code=52, state=900 115312,73 3 LsAwaitingCalls 4 115312,73 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 115312,73 3 event ScriptEventCode TDX_CST, code=134, state=900 115312,73 3 LsAwaitingCalls EV_UNKNOWN_134 115312,89 3 tw dtmf 4 (3,52,52) 115312,89 3 event ScriptEventCode 4, code=52, state=900 115312,89 3 LsAwaitingCalls 4 115312,89 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 115312,89 3 event ScriptEventCode TDX_CST, code=134, state=900 115312,89 3 LsAwaitingCalls EV_UNKNOWN_134 115313,05 3 tw dtmf 2 (3,50,50) 115313,05 3 event ScriptEventCode 2, code=50, state=900 115313,05 3 LsAwaitingCalls 2 115313,05 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 115313,05 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,05 3 LsAwaitingCalls EV_UNKNOWN_134 115313,19 3 tw dtmf 9 (3,57,57) 115313,19 3 event ScriptEventCode 9, code=57, state=900 115313,19 3 LsAwaitingCalls 9 115313,19 3 tw DialogicEvent 134,TDX_CST,57,0,0,DE_DIGITS,, 115313,19 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,19 3 LsAwaitingCalls EV_UNKNOWN_134 115313,34 3 tw dtmf 0 (3,48,48) 115313,34 3 event ScriptEventCode 0, code=48, state=900 115313,36 3 LsAwaitingCalls 0 115313,36 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115313,36 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,36 3 LsAwaitingCalls EV_UNKNOWN_134 115313,48 3 tw dtmf 4 (3,52,52) 115313,48 3 event ScriptEventCode 4, code=52, state=900 115313,48 3 LsAwaitingCalls 4 115313,48 3 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 115313,48 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,48 3 LsAwaitingCalls EV_UNKNOWN_134 115313,66 3 tw dtmf 0 (3,48,48) 115313,66 3 event ScriptEventCode 0, code=48, state=900 115313,66 3 LsAwaitingCalls 0 115313,66 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115313,66 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,66 3 LsAwaitingCalls EV_UNKNOWN_134 115313,78 3 tw dtmf c (3,99,99) 115313,78 3 event ScriptEventCode c, code=99, state=900 115313,78 3 LsAwaitingCalls c 115313,78 3 tw DialogicEvent 134,TDX_CST,99,0,0,DE_DIGITS,, 115313,78 3 event ScriptEventCode TDX_CST, code=134, state=900 115313,78 3 LsAwaitingCalls EV_UNKNOWN_134 115314,14 3 event callstate OFFERING 3 2,0,0 115314,14 3 script interpretor: VgMulti v6.0.2275 115314,14 3 fired OFFERING event to listeners 115314,14 3 set LineState().hCall = 3 in LINECALLSTATE_OFFERING 115314,14 3 iIvrDev=3 115314,14 3 set linestate CID vars 115314,14 3 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 115314,14 3 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 115314,14 3 tw ring 1 115314,14 3 ring time since last ring event (sec): 0,00 115314,14 3 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 115314,14 3 rv clear all 115314,14 3 init LineState ResetAtStartOfNewCall. 115314,14 3 answer the call 115314,14 3 timer clear 115314,16 3 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 115314,16 3 event ScriptEventCode TDX_CST, code=134, state=6001 115314,92 3 event callstate CONNECTED 3 256,0,0 115314,92 3 LineEvCallState_Connected hDevice=3 params=256,0,0 115314,92 3 WorkingModes tapi= script= LineState().iState=6001 115314,94 3 Inband detection not enabled 115314,94 3 StartLoadedVgs at 2005-10-13 11:53:14 [VgMulti v6.0.2275] 115314,94 3 set LineState().iVgsIdx=2 115314,94 3 set sScriptToRunOnHangup=[] in StartLoadedVgs 115314,94 3 init StartLoadedVgs_InitLineState start 115314,94 3 rv add [$RV_STARTTIME]{2005-10-13 11:53:14} 115314,94 3 rv add [$RV_DEVICEID]{3} 115314,94 3 rv add [$RV_CIDNAME]{} 115314,94 3 rvns add [PathApp]{C:\Program\VoiceGuide\} 115314,94 3 rvns add [scriptsPath]{C:\Voice\Tele2\} 115314,94 3 rv add [$RV_CIDNUMBER]{} 115314,94 3 fn RunModule start 115314,94 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 115314,94 3 event ScriptEventCode TDX_SETHOOK, code=135, state=6001 115314,94 3 tw DialogicEvent 134,TDX_CST,9368,0,0,DE_LCON,, 115314,95 3 event ScriptEventCode TDX_CST, code=134, state=6001 115314,95 3 timer clear 115314,95 3 Play Module start 115314,95 3 state [LANGUAGE] Playing 115314,95 3 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 115314,95 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 115314,95 3 timer clear 115314,95 3 tw wav->vox convert end 406453,C:\Voice\Tele2\Voice\language.vox,1,0,, 115314,98 3 play start ok, lPlayId=406453 115320,63 3 tw PlayEnd 3 406453 115320,63 3 play end id=406453, (current ID) 115320,63 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115320,63 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115320,63 3 path {EV_PLAY_FINISHED} not found 115320,63 3 timer set 5 EV_TIMEOUT_REPLAYMSG 115320,63 3 tw DialogicEvent 129,TDX_PLAY,406453,0,0,,, 115320,63 3 event ScriptEventCode TDX_PLAY, code=129, state=1101 115320,63 3 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 115320,63 3 path {TDX_PLAY} not found 115321,72 3 tw dtmf 2 (3,50,50) 115321,72 3 event ScriptEventCode 2, code=50, state=1101 115321,72 3 LsPlayMsgFinished 2,2 115321,72 3 rv add [LANGUAGE]{2} 115321,72 3 fn RunModule start 115321,72 3 timer clear 115321,72 3 state [init_COUNTER] Evaluate [0] 115321,72 3 eval[0] 115321,72 3 rvns add [init_COUNTER_Input]{0} 115321,72 3 rvns add [init_COUNTER]{0} 115321,72 3 rvns add [counter]{0} 115321,72 3 Eval Expr result:[0] stored in $RV[counter] 115321,72 3 path {0} not found 115321,72 3 fn RunModule start 115321,72 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 115321,72 3 event ScriptEventCode TDX_CST, code=134, state=6001 115321,72 3 timer clear 115321,72 3 Play Module start 115321,72 3 state [sERVICES] Playing 115321,72 3 rv replace start: [C:\Voice\Tele2\Voice\SERVICES_$RV[LANGUAGE].wav] 115321,72 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0} 115321,72 3 rv replace end: [C:\Voice\Tele2\Voice\SERVICES_2.wav] 115321,72 3 state [sERVICES] Playing (C:\Voice\Tele2\Voice\SERVICES_2.wav) 115321,72 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\SERVICES_2.wav 115321,72 3 timer clear 115321,81 3 tw wav->vox convert end 413218,C:\Voice\Tele2\Voice\SERVICES_2.vox,1,0,, 115321,84 3 play start ok, lPlayId=413312 115328,80 3 tw dtmf 2 (3,50,50) 115328,80 3 event ScriptEventCode 2, code=50, state=1100 115328,80 3 LsPlayMsg 2,2 115328,80 3 rv add [scriptEnd_Time]{2005-10-13 11:53:28} 115328,80 3 rv add [scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs} 115328,80 3 rv add [scriptEnd_Goto_Module]{Init_SYSTEM_DIR} 115328,81 3 rv add [scriptStart_Time]{2005-10-13 11:53:28} 115328,81 3 rv add [scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs} 115328,81 3 rv add [scriptStart_CalledFrom_Module]{SERVICES} 115328,81 3 FindFullPathToScript_VgsOrVgp start [C:\Voice\Locksmith\locksmith.vgs] 115328,81 3 FindFullPathToScript_VgsOrVgp 1 115328,81 0 load start [C:\Voice\Locksmith\locksmith.vgs] 115328,81 0 MemStructVgs_ClearVgs [3] 115328,86 0 load end 115328,86 3 loaded [C:\Voice\Locksmith\locksmith.vgs] into:3 115328,86 3 rvns add [scriptsPath]{C:\Voice\Locksmith\} 115328,89 3 play PlaySoundStop ok 115328,89 3 rv add [sERVICES]{2} 115328,89 3 fn RunModule start 115328,89 3 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 115328,89 3 event ScriptEventCode TDX_CST, code=134, state=6001 115328,89 3 timer clear 115328,89 3 state [init_SYSTEM_DIR] Evaluate [1] 115328,89 3 eval[1] 115328,89 3 rvns add [init_SYSTEM_DIR_Input]{1} 115328,89 3 rvns add [init_SYSTEM_DIR]{1} 115328,89 3 rvns add [systemDirVoice]{1} 115328,89 3 Eval Expr result:[1] stored in $RV[systemDirVoice] 115328,89 3 path {1} not found 115328,89 3 fn RunModule start 115328,89 3 tw PlayEnd 3 413312 115328,89 3 play end id=413312, (current ID) 115328,89 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=6001 115328,91 3 tw DialogicEvent 129,TDX_PLAY,413312,0,0,,, 115328,91 3 event ScriptEventCode TDX_PLAY, code=129, state=6001 115328,91 3 timer clear 115328,91 3 state [init_HomeDir] Running VB Script... 115328,91 3 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") lang = vg.RvGet($RV_LINEID, "RV[LANGUAGE]") 'msgbox(counter2) if lang=1 then 'engelska vg.RvSet $RV_LINEID, "systemDirVoice", "C:\Voice\Locksmith\voice\engelska" else vg.RvSet $RV_LINEID, "systemDirVoice", "C:\Voice\Locksmith\voice\svenska" end if vg.Run_ResultReturn $RV_LINEID, "success" set vg = Nothing ] 115328,91 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1} 115328,91 3 vbs ran [vbs_3_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_3_1.vbs" //I //T:60] 115328,95 3 Run Script waiting. iRunWait=1 (shellid=248, process=1572) 115328,95 3 timer set 1 EV_TIMEOUT_CHECKONSTATE 115329,00 3 cl RvGet RV[LANGUAGE] 115329,00 3 rv replace start: [$RV[LANGUAGE]] 115329,00 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1} 115329,00 3 rv replace end: [2] 115329,00 3 cl RvSet systemDirVoice, C:\Voice\Locksmith\voice\svenska 115329,02 3 rv add [systemDirVoice]{C:\Voice\Locksmith\voice\svenska} 115329,02 3 cl Run_ResultReturn >>success<< 115329,02 3 rv add [init_HomeDir_ResultReturn]{success} 115329,02 3 cl module's runwait=1, WavPlayHasNowFinished=0 115329,02 3 fn RunModule start 115329,02 3 timer clear 115329,02 3 state [Change_Dir] Evaluate [$rv[systemDirVoice]] 115329,02 3 rv replace start: [$rv[systemDirVoice]] 115329,02 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success} 115329,02 3 rv replace end: [C:\Voice\Locksmith\voice\svenska] 115329,02 3 eval[C:\Voice\Locksmith\voice\svenska] 115329,02 3 Error: 1002 115329,02 3 rvns add [Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska} 115329,02 3 rvns add [Change_Dir]{C:\Voice\Locksmith\voice\svenska} 115329,02 3 rvns add [DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska} 115329,02 3 Eval Expr result:[C:\Voice\Locksmith\voice\svenska] stored in $RV[DIRSYSTEMVOICE] 115329,02 3 path {C:\Voice\Locksmith\voice\svenska} not found 115329,02 3 fn RunModule start 115329,02 3 timer clear 115329,02 3 Play Module start 115329,02 3 state [WELCOME] Playing 115329,02 3 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 115329,02 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska} 115329,02 3 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_2.wav] 115329,02 3 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_2.wav) 115329,02 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_2.wav 115329,02 3 timer clear 115329,09 3 tw wav->vox convert end 420515,C:\Voice\Locksmith\voice\welcome_locksmith_2.vox,1,0,, 115329,13 3 play start ok, lPlayId=420593 115338,73 0 sys cleanup Start 115338,73 0 sys cleanup End 115343,34 3 tw PlayEnd 3 420593 115343,34 3 play end id=420593, (current ID) 115343,34 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115343,34 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115343,34 3 path {EV_PLAY_FINISHED} not found 115343,34 3 timer set 10 EV_TIMEOUT_HANGUP 115343,34 3 timer set 0 EV_TIMEOUT_GOTOMODULE 115343,34 3 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115343,36 3 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115343,36 3 path {EV_TIMEOUT_GOTOMODULE} not found 115343,36 3 fn RunModule start 115343,36 3 timer clear 115343,36 3 state [Var_Result_Query] Evaluate [1] 115343,36 3 eval[1] 115343,36 3 rvns add [Var_Result_Query_Input]{1} 115343,36 3 rvns add [Var_Result_Query]{1} 115343,36 3 rvns add [resultQuery]{1} 115343,36 3 Eval Expr result:[1] stored in $RV[resultQuery] 115343,36 3 path {1} not found 115343,36 3 fn RunModule start 115343,36 3 tw DialogicEvent 129,TDX_PLAY,420593,0,0,,, 115343,36 3 event ScriptEventCode TDX_PLAY, code=129, state=6001 115343,36 3 timer clear 115343,36 3 state [selection_Choice] Number Input 115343,36 3 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 115343,36 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1} 115343,36 3 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_2.wav] 115343,36 3 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_2.wav) 115343,36 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_2.wav 115343,36 3 timer clear 115343,39 3 tw wav->vox convert end 434859,C:\Voice\Locksmith\voice\selection_choice_2.vox,1,0,, 115343,42 3 play start ok, lPlayId=434890 115350,16 3 tw dtmf 1 (3,49,49) 115350,16 3 event ScriptEventCode 1, code=49, state=1300 115350,16 3 LsGetNbrsPlayWelcMsg 1,1 115350,17 3 play PlaySoundStop ok 115350,19 3 state [selection_Choice] Number Input 1 115350,19 3 rv add [selection_Choice]{1} 115350,19 3 rvns add [selection_Choice_PathTaken]{1} 115350,19 3 fn RunModule start 115350,19 3 timer clear 115350,19 3 state [Get_Post_Code] Number Input 115350,19 3 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 115350,19 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1} 115350,19 3 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_2.wav] 115350,19 3 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_2.wav) 115350,19 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_2.wav 115350,19 3 timer clear 115350,19 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 115350,19 3 event ScriptEventCode TDX_CST, code=134, state=1300 115350,19 3 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,TDX_CST 115350,19 3 path {TDX_CST} not found 115350,19 3 tw PlayEnd 3 434890 115350,19 3 play end id=434890, (old ID) current id=441687 115350,19 3 tw DialogicEvent 129,TDX_PLAY,434890,0,0,,, 115350,19 3 event ScriptEventCode TDX_PLAY, code=129, state=1300 115350,19 3 LsGetNbrsPlayWelcMsg EV_UNKNOWN_129,TDX_PLAY 115350,19 3 path {TDX_PLAY} not found 115350,25 3 tw wav->vox convert end 441687,C:\Voice\Locksmith\voice\get_post_code_2.vox,1,0,, 115350,28 3 play start ok, lPlayId=441750 115354,42 3 tw PlayEnd 3 441750 115354,42 3 play end id=441750, (current ID) 115354,42 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300 115354,42 3 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115354,42 3 path {EV_PLAY_FINISHED} not found 115354,42 3 timer set 5 EV_TIMEOUT_REPLAYMSG 115354,42 3 tw DialogicEvent 129,TDX_PLAY,441750,0,0,,, 115354,42 3 event ScriptEventCode TDX_PLAY, code=129, state=1301 115354,42 3 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 115354,42 3 path {TDX_PLAY} not found 115354,75 3 tw dtmf 0 (3,48,48) 115354,75 3 event ScriptEventCode 0, code=48, state=1301 115354,75 3 LsGetNbrsRxDigits 0,0 115354,75 3 state [Get_Post_Code] Number Input 0 115354,75 3 path {0} not found 115354,75 3 timer set 6 EV_TIMEOUT_ENTERDATA 115354,75 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115354,75 3 event ScriptEventCode TDX_CST, code=134, state=1301 115354,75 3 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 115354,75 3 path {TDX_CST} not found 115355,28 3 tw dtmf 0 (3,48,48) 115355,28 3 event ScriptEventCode 0, code=48, state=1301 115355,28 3 LsGetNbrsRxDigits 0,0 115355,28 3 state [Get_Post_Code] Number Input 00 115355,28 3 path {00} not found 115355,28 3 timer set 6 EV_TIMEOUT_ENTERDATA 115355,28 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115355,28 3 event ScriptEventCode TDX_CST, code=134, state=1301 115355,28 3 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 115355,28 3 path {TDX_CST} not found 115355,84 3 tw dtmf 0 (3,48,48) 115355,84 3 event ScriptEventCode 0, code=48, state=1301 115355,84 3 LsGetNbrsRxDigits 0,0 115355,84 3 state [Get_Post_Code] Number Input 000 115355,84 3 path {000} not found 115355,84 3 timer set 6 EV_TIMEOUT_ENTERDATA 115355,84 3 timer clear 115355,84 3 rv add [Get_Post_Code]{000} 115355,84 3 path {000} not found 115355,84 3 rvns add [Get_Post_Code_PathTaken]{success} 115355,84 3 fn RunModule start 115355,84 3 timer clear 115355,84 3 state [CASE_locksmith_post] DB Query 115355,84 3 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115355,84 3 event ScriptEventCode TDX_CST, code=134, state=1400 115355,84 3 ERROR 6.0.2275 Unknown State [1400] 115355,84 3 db ODBC mode used 115356,00 3 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 115356,00 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Co e_PathTaken]{success} 115356,00 3 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 115356,00 3 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 115356,05 3 db [CASE_locksmith_post] row count=1 115356,05 3 rv add [CASE_locksmith_post_RowCount]{1} 115356,05 3 db get RecordsetGetRowsMax 115356,05 3 db get 999 records. (row count=1) 115356,05 3 db update RVs 115356,05 3 db about to close dbDbqDatabase 115356,05 3 db going down path [True] 115356,05 3 fn RunModule start 115356,05 3 timer clear 115356,05 3 state [Counter_post] Evaluate [1] 115356,05 3 eval[1] 115356,05 3 rvns add [Counter_post_Input]{1} 115356,05 3 rvns add [Counter_post]{1} 115356,05 3 rvns add [counter]{1} 115356,05 3 Eval Expr result:[1] stored in $RV[counter] 115356,05 3 path {1} not found 115356,05 3 fn RunModule start 115356,05 3 timer clear 115356,05 3 state [Check_columns_post] Running VB Script... 115356,05 3 rv replace start (strlen>500) 115356,05 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Co e_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{ 46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46 08430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 115356,06 3 vbs ran [vbs_3_2.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_3_2.vbs" //I //T:60] 115356,09 3 Run Script waiting. iRunWait=1 (shellid=1264, process=1660) 115356,09 3 timer set 1 EV_TIMEOUT_CHECKONSTATE 115356,14 3 cl RvSet resultQuery, 0739389890 115356,14 3 rv add [resultQuery]{0739389890} 115356,14 3 cl Run_ResultReturn >>success<< 115356,14 3 rv add [Check_columns_post_ResultReturn]{success} 115356,14 3 cl module's runwait=1, WavPlayHasNowFinished=0 115356,14 3 fn RunModule start 115356,14 3 timer clear 115356,14 3 Play Module start 115356,14 3 state [info_To_Customer] Playing 115356,14 3 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 115356,14 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Co e_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{ 46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46 08430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{07393 9890}[Check_columns_post_ResultReturn]{success} 115356,14 3 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_2.wav] 115356,14 3 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_2.wav) 115356,14 3 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_2.wav 115356,14 3 timer clear 115356,20 3 tw wav->vox convert end 447640,c:\Voice\Locksmith\voice\nu_kopplar_2.vox,1,0,, 115356,23 3 play start ok, lPlayId=447703 115401,28 3 tw PlayEnd 3 447703 115401,28 3 play end id=447703, (current ID) 115401,28 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115401,28 3 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115401,28 3 path {EV_PLAY_FINISHED} not found 115401,28 3 timer set 10 EV_TIMEOUT_HANGUP 115401,28 3 timer set 0 EV_TIMEOUT_GOTOMODULE 115401,28 3 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115401,28 3 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115401,28 3 path {EV_TIMEOUT_GOTOMODULE} not found 115401,28 3 fn RunModule start 115401,28 3 timer clear 115401,28 3 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 115401,28 3 tw DialogicEvent 129,TDX_PLAY,447703,0,0,,, 115401,28 3 event ScriptEventCode TDX_PLAY, code=129, state=1901 115401,28 3 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,447703,0,0,,, 115401,28 3 path {TDX_PLAY} not found 115401,67 3 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 115401,67 3 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 115401,67 3 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 115401,67 3 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 115401,67 3 timeout on transfer attempt set by timeout path (50 sec) 115401,67 3 timer set 50 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115401,67 3 rv replace start: [$RV[resultQuery]] 115401,67 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Co e_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{ 46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46 08430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{07393 9890}[Check_columns_post_ResultReturn]{success} 115401,67 3 rv replace end: [0739389890] 115401,67 3 state [Locksmith] Announced Hookflash Transfer to 0739389890 115401,94 3 tw PlayEnd 3 0 115401,94 3 play end id=0, (current ID) 115401,94 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902 115401,94 3 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 115401,94 3 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115401,94 3 event ScriptEventCode TDX_DIAL, code=132, state=1902 115401,94 3 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 115401,94 3 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 115401,94 3 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 115404,08 3 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 115404,08 3 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 115404,08 3 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 115404,08 3 Dial(0739389890, cp on) call 115404,31 3 Dial(0739389890) ok 115404,31 3 timer set 50 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115416,09 3 tw DialogicEvent 133,TDX_CALLP,10,3,0,TDX_CALLP,CR_CNCT,CON_PVD 115416,09 3 event ScriptEventCode VOICE, code=133, state=1903 115416,09 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,VOICE,10,3,0,CR_CNCT,CON_PVD, 115416,09 3 event ScriptEventCode CONNECT, code=133, state=1903 115416,09 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,3,0,CR_CNCT,CON_PVD, 115416,09 3 event ScriptEventCode CON_PVD, code=133, state=1903 115416,09 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PVD,10,3,0,CR_CNCT,CON_PVD, 115416,09 3 event ScriptEventCode CR_CNCT, code=133, state=1903 115416,09 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,3,0,CR_CNCT,CON_PVD, 115416,09 3 event ScriptEventCode TDX_CALLP, code=133, state=1903 115416,09 3 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,3,0,CR_CNCT,CON_PVD, 115416,09 3 LsXfer_3 CR_CNCT on an XT_HOOK_ANNOUNCED 115416,09 3 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115416,09 3 path {EV_PLAY_FINISHED} not found 115416,09 3 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 115416,09 3 path {EV_TIMEOUT_REPLAYMSG} not found 115416,09 3 rv replace start: [C:\Voice\Locksmith\voice\call_transfer_$RV[LANGUAGE].wav] 115416,09 3 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-13 11:53:14}[$RV_DEVICEID]{3}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-13 11:53:28}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{Init_SYSTEM_DIR}[scriptStart_Time]{20 5-10-13 11:53:28}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[init_SYSTEM_DIR_Input]{1}[init_SYSTEM_DIR]{1}[systemDirVoice {1}[systemDirVoice]{C:\Voice\Locksmith\voice\svenska}[init_HomeDir_ResultReturn]{success}[Change_Dir_Input]{C:\Voice\Locksmith\voice\svenska}[Change_Dir]{C:\Voice\Locksmith\voice\svenska}[DIRSYSTEMVOICE]{C:\Voice\Locksmith\voice\svenska}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[se ection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Co e_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{ 46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46 08430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{07393 9890}[Check_columns_post_ResultReturn]{success} 115416,09 3 rv replace end: [C:\Voice\Locksmith\voice\call_transfer_2.wav] 115416,09 3 state [Locksmith] Playing (C:\Voice\Locksmith\voice\call_transfer_2.wav) 115416,09 3 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_2.wav 115416,09 3 timer clear 115416,14 3 tw wav->vox convert end 467593,C:\Voice\Locksmith\voice\call_transfer_2.vox,1,0,, 115416,17 3 play start ok, lPlayId=467640 115426,44 3 tw dtmf 1 (3,49,49) 115426,44 3 event ScriptEventCode 1, code=49, state=1904 115426,44 3 LsXfer_4_PlayAnn : 49(1),1,0,0,0,,, 115426,44 3 rv add [Locksmith]{1} 115426,44 3 timer set 0,5 EV_PLAY_FINISHED 115426,45 3 play PlaySoundStop ok 115426,45 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 115426,45 3 event ScriptEventCode TDX_CST, code=134, state=1904 115426,45 3 LsXfer_4_PlayAnn : 134(EV_UNKNOWN_134),TDX_CST,49,0,0,DE_DIGITS,, 115426,45 3 path {TDX_CST} not found 115426,45 3 tw PlayEnd 3 467640 115426,45 3 play end id=467640, (current ID) 115426,45 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 115426,45 3 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115426,45 3 path {EV_PLAY_FINISHED} not found 115426,45 3 dial from LsXfer_4_PlayAnn 115426,45 3 tw DialogicEvent 129,TDX_PLAY,467640,0,0,,, 115426,45 3 event ScriptEventCode TDX_PLAY, code=129, state=1906 115426,45 3 LsXfer_5B : 129(EV_UNKNOWN_129),TDX_PLAY,467640,0,0,,, 115426,48 3 tw PlayEnd 3 0 115426,48 3 play end id=0, (current ID) 115426,48 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1906 115426,48 3 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115426,48 3 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115426,48 3 event ScriptEventCode TDX_DIAL, code=132, state=1906 115426,48 3 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 115426,48 3 sXferDialResult_SuccOrFail=XferToGoAhead 115426,48 3 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=CON_PVD (2)=PVD (3)=voice 115426,48 3 path {CON_PVD} not found 115426,48 3 path {PVD} not found 115426,48 3 path {voice} not found 115426,48 3 going down True path (iXferType=13) state:LsXferCallRejected 115426,48 3 fn RunModule start 115426,48 3 timer clear 115426,48 3 rv add [Hangup Time]{2005-10-13 11:54:26} 115426,48 3 state Hanging up call... [Hangup Module] 115426,48 3 HangupCall_Common hCall=3 115426,48 3 rec RecSoundStop ok 115426,48 3 play PlaySoundStop ok 115426,48 3 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 115426,50 3 fnHangupCall end 115426,53 3 event callstate IDLE 3 1,0,0 115426,55 3 WorkingMode@Idle= 115426,55 3 timer clear 115426,55 3 rec RecSoundStop ok 115426,55 3 play PlaySoundStop ok 115426,55 3 rv add [CallEndTime]{2005-10-13 11:54:26} 115426,70 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115426,70 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115426,70 3 event ScriptEventCode TDX_SETHOOK, code=135, state=900 115426,70 3 LsAwaitingCalls EV_UNKNOWN_135 115426,70 3 tw dtmf 1 (3,49,49) 115426,70 3 event ScriptEventCode 1, code=49, state=900 115426,70 3 LsAwaitingCalls 1 115426,70 3 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 115426,70 3 event ScriptEventCode TDX_CST, code=134, state=900 115426,70 3 LsAwaitingCalls EV_UNKNOWN_134 115427,69 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 115427,69 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 115427,69 3 init atidle reinit : start 115427,69 3 init atidle reinit iConferenceOtherLegLid=-1 115427,69 3 init atidle reinit : reset all LineState variables 115427,69 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115427,69 3 state Waiting for a call... 115428,02 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115428,02 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 115429,39 3 event callstate OFFERING 3 2,0,0 115429,39 3 script interpretor: VgMulti v6.0.2275 115429,39 3 fired OFFERING event to listeners 115429,39 3 set LineState().hCall = 3 in LINECALLSTATE_OFFERING 115429,39 3 iIvrDev=3 115429,39 3 set linestate CID vars 115429,39 3 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 115429,41 3 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 115429,41 3 tw ring 1 115429,41 3 ring time since last ring event (sec): 0,00 115429,41 3 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 115429,41 3 rv clear all 115429,41 3 init LineState ResetAtStartOfNewCall. 115429,41 3 Terminating process (new call). 115429,41 3 answer the call 115429,41 3 timer clear 115429,42 3 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 115429,42 3 event ScriptEventCode TDX_CST, code=134, state=6001 115430,19 3 event callstate CONNECTED 3 256,0,0 115430,19 3 LineEvCallState_Connected hDevice=3 params=256,0,0 115430,19 3 WorkingModes tapi= script= LineState().iState=6001 115430,19 3 Inband detection not enabled 115430,19 3 StartLoadedVgs at 2005-10-13 11:54:30 [VgMulti v6.0.2275] 115430,19 3 set LineState().iVgsIdx=2 115430,19 3 set sScriptToRunOnHangup=[] in StartLoadedVgs 115430,19 3 init StartLoadedVgs_InitLineState start 115430,20 3 rv add [$RV_STARTTIME]{2005-10-13 11:54:30} 115430,20 3 rv add [$RV_DEVICEID]{3} 115430,20 3 rv add [$RV_CIDNAME]{} 115430,20 3 rvns add [PathApp]{C:\Program\VoiceGuide\} 115430,20 3 rvns add [scriptsPath]{C:\Voice\Tele2\} 115430,20 3 rv add [$RV_CIDNUMBER]{} 115430,20 3 fn RunModule start 115430,20 3 timer clear 115430,20 3 Play Module start 115430,20 3 state [LANGUAGE] Playing 115430,20 3 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 115430,20 3 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 115430,20 3 timer clear 115430,20 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 115430,20 3 event ScriptEventCode TDX_SETHOOK, code=135, state=1100 115430,20 3 LsPlayMsg EV_UNKNOWN_135,TDX_SETHOOK 115430,20 3 path {TDX_SETHOOK} not found 115430,20 3 tw DialogicEvent 134,TDX_CST,364,0,0,DE_LCON,, 115430,20 3 event ScriptEventCode TDX_CST, code=134, state=1100 115430,20 3 LsPlayMsg EV_UNKNOWN_134,TDX_CST 115430,20 3 path {TDX_CST} not found 115430,25 3 tw wav->vox convert end 481703,C:\Voice\Tele2\Voice\language.vox,1,0,, 115430,28 3 play start ok, lPlayId=481750 115433,77 3 event callstate DISCONNECTED 3 16384,0,0 115433,77 3 event ScriptEventCode EV_REMOTEPARTY_DISCONNECT, code=9250, state=1100 115433,78 3 LsPlayMsg EV_REMOTEPARTY_DISCONNECT,EV_REMOTEPARTY_DISCONNECT 115433,78 3 path {EV_REMOTEPARTY_DISCONNECT} not found 115433,78 3 rv add [Hangup Time]{2005-10-13 11:54:33} 115433,78 3 state Hanging up call... 115433,78 3 HangupCall_Common hCall=3 115433,80 3 rec RecSoundStop ok 115433,81 3 play PlaySoundStop ok 115433,81 3 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 115433,81 3 fnHangupCall end 115433,81 3 tw DialogicEvent 134,TDX_CST,357,0,0,DE_LCOF,, 115433,81 3 event ScriptEventCode TDX_CST, code=134, state=900 115433,81 3 LsAwaitingCalls EV_UNKNOWN_134 115433,81 3 tw PlayEnd 3 481750 115433,81 3 play end id=481750, (current ID) 115433,81 3 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=900 115433,81 3 LsAwaitingCalls EV_PLAY_FINISHED 115433,81 3 tw DialogicEvent 129,TDX_PLAY,481750,0,0,,, 115433,81 3 event ScriptEventCode TDX_PLAY, code=129, state=900 115433,81 3 LsAwaitingCalls EV_UNKNOWN_129 115433,81 3 tw DialogicEvent 134,TDX_CST,1,0,0,DE_LCON,, 115433,83 3 event ScriptEventCode TDX_CST, code=134, state=900 115433,83 3 LsAwaitingCalls EV_UNKNOWN_134 115433,86 3 event callstate IDLE 3 1,0,0 115433,86 3 WorkingMode@Idle= 115433,86 3 timer clear 115433,86 3 rec RecSoundStop ok 115433,88 3 play PlaySoundStop ok 115433,88 3 rv add [CallEndTime]{2005-10-13 11:54:33} 115433,89 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 115433,89 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 115433,89 3 event ScriptEventCode TDX_SETHOOK, code=135, state=900 115433,89 3 LsAwaitingCalls EV_UNKNOWN_135 115434,91 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 115434,91 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 115434,91 3 init atidle reinit : start 115434,91 3 init atidle reinit iConferenceOtherLegLid=-1 115434,91 3 init atidle reinit : reset all LineState variables 115434,91 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 115434,91 3 state Waiting for a call... 115435,23 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 115435,23 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 ******************* Thank you! Jose 1013tw.txt Share this post Link to post
SupportTeam Report post Posted 10/13/2005 10:57 PM Can you do call transfers manually on that phone line (using just a normal phone handset) ? Do you need to press anything before being able to hang up the phone yourself and allow the call to continue being connected to the party to which you transferred it? Trace shows VoiceGuide doing what it should be doing. After the transferred call was accepted by the receiving party VoiceGuide basically just hung up - but the Telco is then sending the call straight back to VoiceGuide. It looks like call transfers are not enabled on that line... Share this post Link to post
Guest elSueco Report post Posted 10/18/2005 04:40 PM Hello! I don´t know if I should ask this question in this thread. I have problem with the same script and I know now that all problems until now were because of my equipment. I still have the same dialogic cards ( D/4PCI and D/41JCT-LS) but now we are using ISDN instead of Voice Over IP. What a difference! Now, I can iterate calling different phone numbers, so if a person doesn´t pick up the phone voiceguide continues calling the next phone number and so on. The problem now is that when a person picks up the phone he hears the "press 1 message to accept the call" and the caller doesn´t hear anything which is good since I don´t have yet a Music on hold file, but as soon as the third person presses One to accept the call then voiceguide hangs up so the communication dies. Only when I choose the "3 Way Conference Call- Announced" in the transfer call module, the caller is able to listen the third party for a second more or less then voiceguide hangs up the phone. But in all the alternatives whithin this transfer call module the hookflash works, I mean the caller never hears any dialing numbers or the press One message, ... Here it is the trace log for this. ************************* 181901,39 0 btn Exit (8 lines) 181901,39 1 line state =0 181901,39 2 line state =0 181901,39 3 line state =0 181901,39 4 line state =0 181901,39 5 line state =0 181901,39 6 line state =0 181901,39 7 line state =900 181901,39 8 line state =0 181901,39 1 state Exiting... 181901,39 2 state Exiting... 181901,39 3 state Exiting... 181901,39 4 state Exiting... 181901,39 5 state Exiting... 181901,41 6 state Exiting... 181901,41 7 state Exiting... 181901,41 8 state Exiting... 181902,49 0 exit closing all channels start 181902,49 0 exit close dxxxB1C1(1)=> [] 181902,49 0 exit close dxxxB1C2(2)=> [] 181902,49 0 exit close dxxxB1C3(3)=> [] 181902,49 0 exit close dxxxB1C4(4)=> [] 181902,52 0 exit close dxxxB2C1(5)=> [] 181902,55 0 exit close dxxxB2C2(6)=> [] 181902,59 0 exit close dxxxB2C3(7)=> [] 181902,64 0 exit close dxxxB2C4(8)=> [] 181902,64 0 exit closing all channels end 181903,05 0 --------------------------------------------------- 181903,05 0 Stopping VoiceGuide (Dialogic) start 181903,05 0 v6.0.2275 181903,05 0 Stopping VoiceGuide (Dialogic) end 181903,05 0 --------------------------------------------------- 181915,95 0 --------------------------------------------------- 181916,06 0 VoiceGuide for Dialogic 181916,06 0 v6.0.2275 181916,06 0 --------------------------------------------------- 181916,08 0 rv global loaded >>><<< 181916,08 0 cti Inband Signaling Config file not specified 181916,44 0 init ApiMode=[DialogicGC] 181916,45 0 vm loading VMB data begin 181916,47 0 vm loading VMB data - about to delete old entries 181916,55 0 vm loading VMB data - sorting/ordering 181916,55 0 vm loading VMB data end 181916,55 0 dial DbConnectString_ADO is blank 181916,58 0 init DB Workspaces 181916,58 0 init Voicemail LoadIniSettings 181916,59 0 init read Config.xml start 181916,61 0 dxxxB1C1 dxxxB1C1 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 181916,62 0 dxxxB1C2 dxxxB1C2 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 181916,62 0 dxxxB1C3 dxxxB1C3 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=0 181916,62 0 dxxxB1C4 dxxxB1C4 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=1 181916,62 0 dxxxB2C1 dxxxB2C1 C:\Voice\Choice\Lang-Service.vgs RV= allowDialout=1 181916,62 0 dxxxB2C2 dxxxB2C2 C:\Voice\Choice\Lang-Service.vgs RV= allowDialout=1 181916,62 0 dxxxB2C3 dxxxB2C3 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=0 181916,62 0 dxxxB2C4 dxxxB2C4 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=1 181916,62 0 init read Config.xml end 181916,64 0 init LineOpenDialogic dxxxB1C1 => [1] 181916,64 1 iIvrDev=1 181916,72 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181916,72 0 init distinct ring definitions found:2 181916,72 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181916,72 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181916,72 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181916,72 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181916,72 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181916,72 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181916,72 0 init load Distinct Ring definitions end 181916,73 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 181916,73 0 load start [C:\Voice\PetDirekt\petdirekt.vgs] 181916,73 0 MemStructVgs_ClearVgs [1] 181916,83 0 load end 181916,83 0 init hires timer setup start 181916,83 0 init hires timer setup end 181916,83 1 state Waiting for a call... 181916,83 1 event callstate IDLE 1 1,0,0 181916,83 1 WorkingMode@Idle= 181916,83 1 timer clear 181916,83 1 LineState(iLineId).iVgsIdx = 0 181916,83 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181916,83 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181916,83 1 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181916,83 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181916,83 1 timer set ignored - waiting for line re-init to occur first 181916,83 0 init lineids: 0-1 181916,86 0 init LineOpenDialogic dxxxB1C2 => [2] 181916,86 2 iIvrDev=2 181916,92 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181916,92 0 init distinct ring definitions found:2 181916,92 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181916,92 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181916,94 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181916,94 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181916,94 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181916,94 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181916,94 0 init load Distinct Ring definitions end 181916,94 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 181916,94 0 init hires timer setup start 181916,94 0 init hires timer setup end 181916,94 2 state Waiting for a call... 181916,94 2 event callstate IDLE 2 1,0,0 181916,94 2 WorkingMode@Idle= 181916,94 2 timer clear 181916,94 2 LineState(iLineId).iVgsIdx = 0 181916,94 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181916,94 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181916,94 2 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181916,94 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181916,94 2 timer set ignored - waiting for line re-init to occur first 181916,94 0 init lineids: 0-2 181916,95 0 init LineOpenDialogic dxxxB1C3 => [3] 181916,95 3 iIvrDev=3 181917,03 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,03 0 init distinct ring definitions found:2 181917,03 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,03 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,03 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,03 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,05 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,05 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,05 0 init load Distinct Ring definitions end 181917,05 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 181917,05 0 load start [C:\Voice\Tele2\Two-Services.vgs] 181917,05 0 MemStructVgs_ClearVgs [2] 181917,05 0 load end 181917,05 0 init hires timer setup start 181917,05 0 init hires timer setup end 181917,05 3 state Waiting for a call... 181917,05 3 event callstate IDLE 3 1,0,0 181917,05 3 WorkingMode@Idle= 181917,05 3 timer clear 181917,05 3 LineState(iLineId).iVgsIdx = 0 181917,05 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,05 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,05 3 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,05 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,05 3 timer set ignored - waiting for line re-init to occur first 181917,05 0 init lineids: 0-3 181917,06 0 init LineOpenDialogic dxxxB1C4 => [4] 181917,08 4 iIvrDev=4 181917,14 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,14 0 init distinct ring definitions found:2 181917,14 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,14 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,14 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,14 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,14 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,16 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,16 0 init load Distinct Ring definitions end 181917,16 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 181917,16 0 init hires timer setup start 181917,16 0 init hires timer setup end 181917,16 4 state Waiting for a call... 181917,16 4 event callstate IDLE 4 1,0,0 181917,16 4 WorkingMode@Idle= 181917,16 4 timer clear 181917,16 4 LineState(iLineId).iVgsIdx = 0 181917,16 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,16 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,16 4 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,16 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,16 4 timer set ignored - waiting for line re-init to occur first 181917,16 0 init lineids: 0-4 181917,16 0 init LineOpenDialogic dxxxB2C1 => [5] 181917,17 5 iIvrDev=5 181917,23 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,23 0 init distinct ring definitions found:2 181917,23 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,23 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,23 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,23 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,23 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,23 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,23 0 init load Distinct Ring definitions end 181917,23 5 init strDlgcDevName_VoiceResource=[dxxxB2C1] (LoadXMLConfig) 181917,23 0 load start [C:\Voice\Choice\Lang-Service.vgs] 181917,23 0 MemStructVgs_ClearVgs [3] 181917,23 0 load end 181917,23 0 init hires timer setup start 181917,23 0 init hires timer setup end 181917,24 5 state Waiting for a call... 181917,24 5 event callstate IDLE 5 1,0,0 181917,24 5 WorkingMode@Idle= 181917,24 5 timer clear 181917,24 5 LineState(iLineId).iVgsIdx = 0 181917,24 5 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,24 5 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,24 5 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,24 5 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,24 5 timer set ignored - waiting for line re-init to occur first 181917,24 0 init lineids: 0-5 181917,24 0 init LineOpenDialogic dxxxB2C2 => [6] 181917,24 6 iIvrDev=6 181917,33 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,33 0 init distinct ring definitions found:2 181917,33 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,33 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,33 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,33 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,33 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,33 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,33 0 init load Distinct Ring definitions end 181917,33 6 init strDlgcDevName_VoiceResource=[dxxxB2C2] (LoadXMLConfig) 181917,33 0 init hires timer setup start 181917,33 0 init hires timer setup end 181917,33 6 state Waiting for a call... 181917,33 6 event callstate IDLE 6 1,0,0 181917,33 6 WorkingMode@Idle= 181917,33 6 timer clear 181917,33 6 LineState(iLineId).iVgsIdx = 0 181917,33 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,33 6 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,33 6 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,33 6 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,33 6 timer set ignored - waiting for line re-init to occur first 181917,33 0 init lineids: 0-6 181917,36 0 init LineOpenDialogic dxxxB2C3 => [7] 181917,36 7 iIvrDev=7 181917,44 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,44 0 init distinct ring definitions found:2 181917,44 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,44 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,44 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,44 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,44 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,44 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,44 0 init load Distinct Ring definitions end 181917,44 7 init strDlgcDevName_VoiceResource=[dxxxB2C3] (LoadXMLConfig) 181917,44 0 init hires timer setup start 181917,44 0 init hires timer setup end 181917,44 7 state Waiting for a call... 181917,44 7 event callstate IDLE 7 1,0,0 181917,44 7 WorkingMode@Idle= 181917,44 7 timer clear 181917,44 7 LineState(iLineId).iVgsIdx = 0 181917,44 7 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,44 7 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,44 7 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,45 7 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,45 7 timer set ignored - waiting for line re-init to occur first 181917,45 0 init lineids: 0-7 181917,45 0 init LineOpenDialogic dxxxB2C4 => [8] 181917,45 8 iIvrDev=8 181917,52 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 181917,55 0 init distinct ring definitions found:2 181917,55 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 181917,56 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 181917,56 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 181917,56 0 init ring 2 [TelstraDoubleRing] cadences defined:2 181917,56 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 181917,56 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 181917,56 0 init load Distinct Ring definitions end 181917,56 8 init strDlgcDevName_VoiceResource=[dxxxB2C4] (LoadXMLConfig) 181917,56 0 init hires timer setup start 181917,56 0 init hires timer setup end 181917,56 8 state Waiting for a call... 181917,56 8 event callstate IDLE 8 1,0,0 181917,56 8 WorkingMode@Idle= 181917,56 8 timer clear 181917,56 8 LineState(iLineId).iVgsIdx = 0 181917,56 8 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181917,56 8 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 181917,56 8 event ScriptEventCode TDX_SETHOOK, code=135, state=0 181917,58 8 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181917,58 8 timer set ignored - waiting for line re-init to occur first 181917,58 0 init lineids: 0-8 181917,58 0 init route channels start 181917,73 0 init route channels => [] 181917,73 0 init no dti channels opened. Not opening signaling channel. 181917,74 0 cti Link1 serial init complete 181917,74 0 cti serial1 closed not sending HeartbeatCheck 181917,74 0 init iLineDevicesControlled=8 181917,78 0 init main form load end 181918,11 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,11 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,11 1 init atidle reinit : start 181918,11 1 init atidle reinit iConferenceOtherLegLid=-1 181918,11 1 init atidle reinit : reset all LineState variables 181918,11 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,11 1 state Waiting for a call... 181918,22 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,22 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,22 2 init atidle reinit : start 181918,22 2 init atidle reinit iConferenceOtherLegLid=-1 181918,22 2 init atidle reinit : reset all LineState variables 181918,22 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,22 2 state Waiting for a call... 181918,33 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,33 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,33 3 init atidle reinit : start 181918,33 3 init atidle reinit iConferenceOtherLegLid=-1 181918,33 3 init atidle reinit : reset all LineState variables 181918,33 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,33 3 state Waiting for a call... 181918,44 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,44 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,44 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,44 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,44 4 init atidle reinit : start 181918,44 4 init atidle reinit iConferenceOtherLegLid=-1 181918,44 4 init atidle reinit : reset all LineState variables 181918,44 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,44 4 state Waiting for a call... 181918,44 5 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,44 5 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,44 5 init atidle reinit : start 181918,44 5 init atidle reinit iConferenceOtherLegLid=-1 181918,44 5 init atidle reinit : reset all LineState variables 181918,44 5 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,44 5 state Waiting for a call... 181918,55 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,55 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,55 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,55 6 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,55 6 init atidle reinit : start 181918,55 6 init atidle reinit iConferenceOtherLegLid=-1 181918,55 6 init atidle reinit : reset all LineState variables 181918,55 6 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,55 6 state Waiting for a call... 181918,66 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,66 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,66 7 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,66 7 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,66 7 init atidle reinit : start 181918,66 7 init atidle reinit iConferenceOtherLegLid=-1 181918,66 7 init atidle reinit : reset all LineState variables 181918,66 7 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,66 7 state Waiting for a call... 181918,77 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,77 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,77 5 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,77 5 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,77 8 timer fired EV_TIMEOUT_TIMETOREINITLINE 181918,77 8 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 181918,77 8 init atidle reinit : start 181918,77 8 init atidle reinit iConferenceOtherLegLid=-1 181918,77 8 init atidle reinit : reset all LineState variables 181918,77 8 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,77 8 state Waiting for a call... 181918,87 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,87 6 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181918,98 7 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181918,98 7 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181919,09 8 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181919,09 8 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 181958,12 7 tw dtmf a (7,97,97) 181958,12 7 event ScriptEventCode a, code=97, state=0 181958,12 7 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 181958,12 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,22 7 tw dtmf 8 (7,56,56) 181958,22 7 event ScriptEventCode 8, code=56, state=0 181958,23 7 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,, 181958,23 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,37 7 tw dtmf 4 (7,52,52) 181958,37 7 event ScriptEventCode 4, code=52, state=0 181958,37 7 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 181958,37 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,52 7 tw dtmf 4 (7,52,52) 181958,52 7 event ScriptEventCode 4, code=52, state=0 181958,52 7 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 181958,52 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,64 7 tw dtmf 2 (7,50,50) 181958,64 7 event ScriptEventCode 2, code=50, state=0 181958,64 7 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 181958,64 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,80 7 tw dtmf 9 (7,57,57) 181958,80 7 event ScriptEventCode 9, code=57, state=0 181958,80 7 tw DialogicEvent 134,TDX_CST,57,0,0,DE_DIGITS,, 181958,80 7 event ScriptEventCode TDX_CST, code=134, state=0 181958,95 7 tw dtmf 0 (7,48,48) 181958,95 7 event ScriptEventCode 0, code=48, state=0 181958,95 7 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 181958,95 7 event ScriptEventCode TDX_CST, code=134, state=0 181959,06 7 tw dtmf 4 (7,52,52) 181959,06 7 event ScriptEventCode 4, code=52, state=0 181959,06 7 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 181959,06 7 event ScriptEventCode TDX_CST, code=134, state=0 181959,22 7 tw dtmf 0 (7,48,48) 181959,22 7 event ScriptEventCode 0, code=48, state=0 181959,22 7 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 181959,22 7 event ScriptEventCode TDX_CST, code=134, state=0 181959,36 7 tw dtmf # (7,35,35) 181959,36 7 event ScriptEventCode #, code=35, state=0 181959,36 7 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 181959,37 7 event ScriptEventCode TDX_CST, code=134, state=0 182000,23 7 event callstate OFFERING 7 2,0,0 182000,23 7 script interpretor: VgMulti v6.0.2275 182000,23 7 fired OFFERING event to listeners 182000,23 7 set LineState().hCall = 7 in LINECALLSTATE_OFFERING 182000,23 7 iIvrDev=7 182000,23 7 set linestate CID vars 182000,23 7 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 182000,23 7 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 182000,23 7 tw ring 1 182000,23 7 ring time since last ring event (sec): 0,00 182000,23 7 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 182000,23 7 rv clear all 182000,23 7 init LineState ResetAtStartOfNewCall. 182000,23 7 answer the call 182000,23 7 timer clear 182000,23 7 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 182000,23 7 event ScriptEventCode TDX_CST, code=134, state=6001 182000,84 7 event callstate CONNECTED 7 256,0,0 182000,84 7 LineEvCallState_Connected hDevice=7 params=256,0,0 182000,84 7 WorkingModes tapi= script= LineState().iState=6001 182000,86 7 Inband detection not enabled 182000,86 7 StartLoadedVgs at 2005-10-18 18:20:00 [VgMulti v6.0.2275] 182000,86 7 set LineState().iVgsIdx=2 182000,86 7 set sScriptToRunOnHangup=[] in StartLoadedVgs 182000,86 7 init StartLoadedVgs_InitLineState start 182000,86 7 rv add [$RV_STARTTIME]{2005-10-18 18:20:00} 182000,86 7 rv add [$RV_DEVICEID]{7} 182000,86 7 rv add [$RV_CIDNAME]{} 182000,86 7 rvns add [PathApp]{C:\Program\VoiceGuide\} 182000,86 7 rvns add [scriptsPath]{C:\Voice\Tele2\} 182000,86 7 rv add [$RV_CIDNUMBER]{} 182000,86 7 fn RunModule start 182000,86 7 timer clear 182000,86 7 Play Module start 182000,86 7 state [LANGUAGE] Playing 182000,86 7 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 182000,86 7 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 182000,86 7 timer clear 182000,86 7 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 182000,87 7 event ScriptEventCode TDX_SETHOOK, code=135, state=1100 182000,87 7 LsPlayMsg EV_UNKNOWN_135,TDX_SETHOOK 182000,87 7 path {TDX_SETHOOK} not found 182000,87 7 tw DialogicEvent 134,TDX_CST,4344,0,0,DE_LCON,, 182000,87 7 event ScriptEventCode TDX_CST, code=134, state=1100 182000,87 7 LsPlayMsg EV_UNKNOWN_134,TDX_CST 182000,87 7 path {TDX_CST} not found 182000,92 7 tw wav->vox convert end 668140,C:\Voice\Tele2\Voice\language.vox,1,0,, 182000,94 7 play start ok, lPlayId=668203 182003,98 7 tw dtmf 2 (7,50,50) 182003,98 7 event ScriptEventCode 2, code=50, state=1100 182003,98 7 LsPlayMsg 2,2 182003,99 7 play PlaySoundStop ok 182003,99 7 rv add [LANGUAGE]{2} 182003,99 7 fn RunModule start 182003,99 7 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 182003,99 7 event ScriptEventCode TDX_CST, code=134, state=6001 182003,99 7 timer clear 182003,99 7 state [init_COUNTER] Evaluate [0] 182003,99 7 eval[0] 182003,99 7 rvns add [init_COUNTER_Input]{0} 182003,99 7 rvns add [init_COUNTER]{0} 182003,99 7 rvns add [counter]{0} 182003,99 7 Eval Expr result:[0] stored in $RV[counter] 182003,99 7 path {0} not found 182003,99 7 fn RunModule start 182003,99 7 tw PlayEnd 7 668203 182003,99 7 play end id=668203, (current ID) 182004,02 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=6001 182004,02 7 tw DialogicEvent 129,TDX_PLAY,668203,0,0,,, 182004,02 7 event ScriptEventCode TDX_PLAY, code=129, state=6001 182004,02 7 timer clear 182004,02 7 Play Module start 182004,02 7 state [sERVICES] Playing 182004,02 7 rv replace start: [C:\Voice\Tele2\Voice\SERVICES_$RV[LANGUAGE].wav] 182004,02 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0} 182004,02 7 rv replace end: [C:\Voice\Tele2\Voice\SERVICES_2.wav] 182004,02 7 state [sERVICES] Playing (C:\Voice\Tele2\Voice\SERVICES_2.wav) 182004,02 7 tw ConvertWav2Vox C:\Voice\Tele2\Voice\SERVICES_2.wav 182004,02 7 timer clear 182004,05 7 tw wav->vox convert end 671296,C:\Voice\Tele2\Voice\SERVICES_2.vox,1,0,, 182004,06 7 play start ok, lPlayId=671328 182011,49 7 tw dtmf 2 (7,50,50) 182011,49 7 event ScriptEventCode 2, code=50, state=1100 182011,49 7 LsPlayMsg 2,2 182011,49 7 rv add [scriptEnd_Time]{2005-10-18 18:20:11} 182011,49 7 rv add [scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs} 182011,49 7 rv add [scriptEnd_Goto_Module]{WELCOME} 182011,53 7 rv add [scriptStart_Time]{2005-10-18 18:20:11} 182011,53 7 rv add [scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs} 182011,53 7 rv add [scriptStart_CalledFrom_Module]{SERVICES} 182011,53 7 FindFullPathToScript_VgsOrVgp start [C:\Voice\Locksmith\locksmith.vgs] 182011,53 7 FindFullPathToScript_VgsOrVgp 1 182011,53 0 load start [C:\Voice\Locksmith\locksmith.vgs] 182011,53 0 MemStructVgs_ClearVgs [4] 182011,58 0 load end 182011,58 7 loaded [C:\Voice\Locksmith\locksmith.vgs] into:4 182011,58 7 rvns add [scriptsPath]{C:\Voice\Locksmith\} 182011,61 7 play PlaySoundStop ok 182011,61 7 rv add [sERVICES]{2} 182011,61 7 fn RunModule start 182011,61 7 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 182011,61 7 event ScriptEventCode TDX_CST, code=134, state=6001 182011,61 7 tw PlayEnd 7 671328 182011,61 7 play end id=671328, (current ID) 182011,61 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=6001 182011,61 7 tw DialogicEvent 129,TDX_PLAY,671328,0,0,,, 182011,61 7 event ScriptEventCode TDX_PLAY, code=129, state=6001 182011,61 7 timer clear 182011,61 7 Play Module start 182011,61 7 state [WELCOME] Playing 182011,61 7 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 182011,62 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2} 182011,62 7 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_2.wav] 182011,62 7 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_2.wav) 182011,62 7 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_2.wav 182011,62 7 timer clear 182011,70 7 tw wav->vox convert end 678906,C:\Voice\Locksmith\voice\welcome_locksmith_2.vox,1,0,, 182011,72 7 play start ok, lPlayId=678984 182014,83 0 sys cleanup Start 182014,83 0 sys cleanup End 182023,78 7 tw PlayEnd 7 678984 182023,78 7 play end id=678984, (current ID) 182023,78 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 182023,78 7 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 182023,78 7 path {EV_PLAY_FINISHED} not found 182023,78 7 timer set 10 EV_TIMEOUT_HANGUP 182023,78 7 timer set 0 EV_TIMEOUT_GOTOMODULE 182023,78 7 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 182023,78 7 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 182023,78 7 path {EV_TIMEOUT_GOTOMODULE} not found 182023,78 7 fn RunModule start 182023,78 7 timer clear 182023,78 7 state [Var_Result_Query] Evaluate [1] 182023,78 7 eval[1] 182023,78 7 rvns add [Var_Result_Query_Input]{1} 182023,78 7 rvns add [Var_Result_Query]{1} 182023,78 7 rvns add [resultQuery]{1} 182023,78 7 Eval Expr result:[1] stored in $RV[resultQuery] 182023,78 7 path {1} not found 182023,78 7 fn RunModule start 182023,78 7 tw DialogicEvent 129,TDX_PLAY,678984,0,0,,, 182023,78 7 event ScriptEventCode TDX_PLAY, code=129, state=6001 182023,78 7 timer clear 182023,78 7 state [selection_Choice] Number Input 182023,78 7 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 182023,78 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1} 182023,78 7 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_2.wav] 182023,78 7 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_2.wav) 182023,78 7 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_2.wav 182023,78 7 timer clear 182023,78 7 tw wav->vox convert end 691062,C:\Voice\Locksmith\voice\selection_choice_2.vox,1,0,, 182023,80 7 play start ok, lPlayId=691062 182027,84 7 tw dtmf 1 (7,49,49) 182027,84 7 event ScriptEventCode 1, code=49, state=1300 182027,84 7 LsGetNbrsPlayWelcMsg 1,1 182027,86 7 play PlaySoundStop ok 182027,86 7 state [selection_Choice] Number Input 1 182027,86 7 rv add [selection_Choice]{1} 182027,86 7 rvns add [selection_Choice_PathTaken]{1} 182027,86 7 fn RunModule start 182027,86 7 timer clear 182027,86 7 state [Get_Post_Code] Number Input 182027,86 7 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 182027,86 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1} 182027,86 7 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_2.wav] 182027,86 7 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_2.wav) 182027,86 7 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_2.wav 182027,86 7 timer clear 182027,86 7 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 182027,86 7 event ScriptEventCode TDX_CST, code=134, state=1300 182027,86 7 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,TDX_CST 182027,86 7 path {TDX_CST} not found 182027,86 7 tw PlayEnd 7 691062 182027,86 7 play end id=691062, (old ID) current id=695140 182027,86 7 tw DialogicEvent 129,TDX_PLAY,691062,0,0,,, 182027,86 7 event ScriptEventCode TDX_PLAY, code=129, state=1300 182027,86 7 LsGetNbrsPlayWelcMsg EV_UNKNOWN_129,TDX_PLAY 182027,86 7 path {TDX_PLAY} not found 182027,92 7 tw wav->vox convert end 695140,C:\Voice\Locksmith\voice\get_post_code_2.vox,1,0,, 182027,92 7 play start ok, lPlayId=695203 182030,58 7 tw dtmf 0 (7,48,48) 182030,58 7 event ScriptEventCode 0, code=48, state=1300 182030,58 7 LsGetNbrsPlayWelcMsg 0,0 182030,59 7 play PlaySoundStop ok 182030,59 7 state [Get_Post_Code] Number Input 0 182030,59 7 path {0} not found 182030,59 7 timer set 6 EV_TIMEOUT_ENTERDATA 182030,59 7 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 182030,59 7 event ScriptEventCode TDX_CST, code=134, state=1301 182030,59 7 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 182030,59 7 path {TDX_CST} not found 182030,59 7 tw PlayEnd 7 695203 182030,59 7 play end id=695203, (current ID) 182030,59 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1301 182030,59 7 LsGetNbrsRxDigits EV_PLAY_FINISHED,EV_PLAY_FINISHED 182030,59 7 path {EV_PLAY_FINISHED} not found 182030,59 7 tw DialogicEvent 129,TDX_PLAY,695203,0,0,,, 182030,59 7 event ScriptEventCode TDX_PLAY, code=129, state=1301 182030,59 7 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 182030,59 7 path {TDX_PLAY} not found 182031,37 7 tw dtmf 0 (7,48,48) 182031,37 7 event ScriptEventCode 0, code=48, state=1301 182031,37 7 LsGetNbrsRxDigits 0,0 182031,37 7 state [Get_Post_Code] Number Input 00 182031,37 7 path {00} not found 182031,37 7 timer set 6 EV_TIMEOUT_ENTERDATA 182031,37 7 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 182031,37 7 event ScriptEventCode TDX_CST, code=134, state=1301 182031,37 7 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 182031,37 7 path {TDX_CST} not found 182032,74 7 tw dtmf 0 (7,48,48) 182032,74 7 event ScriptEventCode 0, code=48, state=1301 182032,74 7 LsGetNbrsRxDigits 0,0 182032,74 7 state [Get_Post_Code] Number Input 000 182032,74 7 path {000} not found 182032,74 7 timer set 6 EV_TIMEOUT_ENTERDATA 182032,74 7 timer clear 182032,74 7 rv add [Get_Post_Code]{000} 182032,74 7 path {000} not found 182032,74 7 rvns add [Get_Post_Code_PathTaken]{success} 182032,74 7 fn RunModule start 182032,74 7 timer clear 182032,74 7 state [CASE_locksmith_post] DB Query 182032,74 7 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 182032,74 7 event ScriptEventCode TDX_CST, code=134, state=1400 182032,74 7 ERROR 6.0.2275 Unknown State [1400] 182032,77 7 db ODBC mode used 182032,91 7 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 182032,91 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success} 182032,91 7 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 182032,91 7 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 182032,95 7 db [CASE_locksmith_post] row count=1 182032,95 7 rv add [CASE_locksmith_post_RowCount]{1} 182032,95 7 db get RecordsetGetRowsMax 182032,97 7 db get 999 records. (row count=1) 182032,97 7 db update RVs 182032,97 7 db about to close dbDbqDatabase 182032,97 7 db going down path [True] 182032,97 7 fn RunModule start 182032,97 7 timer clear 182032,97 7 state [Counter_post] Evaluate [1] 182032,97 7 eval[1] 182032,97 7 rvns add [Counter_post_Input]{1} 182032,97 7 rvns add [Counter_post]{1} 182032,97 7 rvns add [counter]{1} 182032,97 7 Eval Expr result:[1] stored in $RV[counter] 182032,97 7 path {1} not found 182032,97 7 fn RunModule start 182032,97 7 timer clear 182032,97 7 state [Check_columns_post] Running VB Script... 182032,97 7 rv replace start (strlen>500) 182032,97 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 182032,97 7 vbs ran [vbs_7_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_7_1.vbs" //I //T:60] 182033,05 7 Run Script waiting. iRunWait=1 (shellid=2080, process=1632) 182033,06 7 timer set 1 EV_TIMEOUT_CHECKONSTATE 182033,09 7 cl RvSet resultQuery, 0739389890 182033,09 7 rv add [resultQuery]{0739389890} 182033,09 7 cl Run_ResultReturn >>success<< 182033,09 7 rv add [Check_columns_post_ResultReturn]{success} 182033,09 7 cl module's runwait=1, WavPlayHasNowFinished=0 182033,09 7 fn RunModule start 182033,09 7 timer clear 182033,09 7 Play Module start 182033,09 7 state [info_To_Customer] Playing 182033,09 7 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 182033,09 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 182033,09 7 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_2.wav] 182033,09 7 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_2.wav) 182033,09 7 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_2.wav 182033,09 7 timer clear 182033,16 7 tw wav->vox convert end 700375,c:\Voice\Locksmith\voice\nu_kopplar_2.vox,1,0,, 182033,17 7 play start ok, lPlayId=700437 182038,03 7 tw PlayEnd 7 700437 182038,03 7 play end id=700437, (current ID) 182038,03 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 182038,03 7 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 182038,03 7 path {EV_PLAY_FINISHED} not found 182038,03 7 timer set 10 EV_TIMEOUT_HANGUP 182038,03 7 timer set 0 EV_TIMEOUT_GOTOMODULE 182038,03 7 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 182038,03 7 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 182038,03 7 path {EV_TIMEOUT_GOTOMODULE} not found 182038,03 7 fn RunModule start 182038,03 7 timer clear 182038,03 7 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 182038,03 7 tw DialogicEvent 129,TDX_PLAY,700437,0,0,,, 182038,03 7 event ScriptEventCode TDX_PLAY, code=129, state=1901 182038,03 7 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,700437,0,0,,, 182038,03 7 path {TDX_PLAY} not found 182038,42 7 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 182038,42 7 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 182038,42 7 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 182038,42 7 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 182038,42 7 timeout on transfer attempt set by timeout path (30 sec) 182038,42 7 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 182038,42 7 rv replace start: [$RV[resultQuery]] 182038,42 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 182038,42 7 rv replace end: [0739389890] 182038,42 7 state [Locksmith] Announced 3-Way Conference to 0739389890 182038,67 7 tw PlayEnd 7 0 182038,67 7 play end id=0, (current ID) 182038,67 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902 182038,67 7 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 182038,67 7 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 182038,67 7 event ScriptEventCode TDX_DIAL, code=132, state=1902 182038,67 7 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 182038,67 7 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 182038,67 7 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 182040,83 7 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 182040,83 7 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 182040,83 7 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 182040,83 7 Dial(0739389890, cp on) call 182040,89 7 Dial(0739389890) ok 182040,89 7 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 182052,52 7 tw DialogicEvent 133,TDX_CALLP,10,3,0,TDX_CALLP,CR_CNCT,CON_PVD 182052,52 7 event ScriptEventCode VOICE, code=133, state=1903 182052,52 7 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,VOICE,10,3,0,CR_CNCT,CON_PVD, 182052,52 7 event ScriptEventCode CONNECT, code=133, state=1903 182052,52 7 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,3,0,CR_CNCT,CON_PVD, 182052,52 7 event ScriptEventCode CON_PVD, code=133, state=1903 182052,52 7 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PVD,10,3,0,CR_CNCT,CON_PVD, 182052,52 7 event ScriptEventCode CR_CNCT, code=133, state=1903 182052,52 7 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,3,0,CR_CNCT,CON_PVD, 182052,52 7 event ScriptEventCode TDX_CALLP, code=133, state=1903 182052,52 7 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,3,0,CR_CNCT,CON_PVD, 182052,52 7 LsXfer_3 CR_CNCT on an XT_3WAY_ANNOUNCED 182052,52 7 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 182052,52 7 path {EV_PLAY_FINISHED} not found 182052,52 7 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 182052,52 7 path {EV_TIMEOUT_REPLAYMSG} not found 182052,52 7 rv replace start: [voice\call_transfer_$RV[LANGUAGE].wav] 182052,52 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 182052,52 7 rv replace end: [voice\call_transfer_2.wav] 182052,52 7 state [Locksmith] Playing (voice\call_transfer_2.wav) 182052,52 7 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_2.wav 182052,52 7 timer clear 182052,58 7 tw wav->vox convert end 719796,C:\Voice\Locksmith\voice\call_transfer_2.vox,1,0,, 182052,59 7 play start ok, lPlayId=719859 182103,05 7 tw PlayEnd 7 719859 182103,05 7 play end id=719859, (current ID) 182103,05 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 182103,05 7 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 182103,05 7 path {EV_PLAY_FINISHED} not found 182103,05 7 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 182103,05 7 path {EV_TIMEOUT_REPLAYMSG} not found 182103,05 7 rv replace start: [voice\call_transfer_$RV[LANGUAGE].wav] 182103,05 7 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-18 18:20:00}[$RV_DEVICEID]{7}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-18 18:20:11}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-18 18:20:11}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 182103,05 7 rv replace end: [voice\call_transfer_2.wav] 182103,05 7 state [Locksmith] Playing (voice\call_transfer_2.wav) 182103,05 7 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_2.wav 182103,05 7 timer clear 182103,06 7 tw DialogicEvent 129,TDX_PLAY,719859,0,0,,, 182103,06 7 event ScriptEventCode TDX_PLAY, code=129, state=1904 182103,06 7 LsXfer_4_PlayAnn : 129(EV_UNKNOWN_129),TDX_PLAY,719859,0,0,,, 182103,06 7 path {TDX_PLAY} not found 182103,14 7 tw wav->vox convert end 730328,C:\Voice\Locksmith\voice\call_transfer_2.vox,1,0,, 182103,16 7 play start ok, lPlayId=730421 182104,12 7 tw dtmf 1 (7,49,49) 182104,12 7 event ScriptEventCode 1, code=49, state=1904 182104,12 7 LsXfer_4_PlayAnn : 49(1),1,0,0,0,,, 182104,12 7 rv add [Locksmith]{1} 182104,12 7 timer set 0,5 EV_PLAY_FINISHED 182104,14 7 play PlaySoundStop ok 182104,14 7 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 182104,14 7 event ScriptEventCode TDX_CST, code=134, state=1904 182104,14 7 LsXfer_4_PlayAnn : 134(EV_UNKNOWN_134),TDX_CST,49,0,0,DE_DIGITS,, 182104,14 7 path {TDX_CST} not found 182104,14 7 tw PlayEnd 7 730421 182104,14 7 play end id=730421, (current ID) 182104,14 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 182104,14 7 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 182104,14 7 path {EV_PLAY_FINISHED} not found 182104,14 7 dial !,3 from LsXfer_4_PlayAnn 182104,16 7 tw DialogicEvent 129,TDX_PLAY,730421,0,0,,, 182104,16 7 event ScriptEventCode TDX_PLAY, code=129, state=1905 182104,16 7 LsXfer_5A : 129(EV_UNKNOWN_129),TDX_PLAY,730421,0,0,,, 182104,62 7 timer fired EV_PLAY_FINISHED 182104,62 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1905 182104,62 7 LsXfer_5A : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 182105,36 7 tw PlayEnd 7 0 182105,36 7 play end id=0, (current ID) 182105,36 7 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1905 182105,36 7 LsXfer_5A : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 182105,36 7 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 182105,36 7 event ScriptEventCode TDX_DIAL, code=132, state=1905 182105,36 7 LsXfer_5A : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 182105,36 7 sXferDialResult_SuccOrFail=XferToGoAhead 182105,36 7 LsXfer_5A Going down Success path (iXferType=23) 182105,36 7 fn RunModule start 182105,36 7 timer clear 182105,36 7 rv add [Hangup Time]{2005-10-18 18:21:05} 182105,36 7 state Hanging up call... [Hangup Module] 182105,36 7 HangupCall_Common hCall=7 182105,36 7 rec RecSoundStop ok 182105,36 7 play PlaySoundStop ok 182105,36 7 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 182105,36 7 fnHangupCall end 182105,41 7 event callstate IDLE 7 1,0,0 182105,41 7 WorkingMode@Idle= 182105,41 7 timer clear 182105,41 7 rec RecSoundStop ok 182105,41 7 play PlaySoundStop ok 182105,41 7 rv add [CallEndTime]{2005-10-18 18:21:05} 182105,59 7 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 182105,59 7 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 182105,59 7 event ScriptEventCode TDX_SETHOOK, code=135, state=900 182105,59 7 LsAwaitingCalls EV_UNKNOWN_135 182106,58 7 timer fired EV_TIMEOUT_TIMETOREINITLINE 182106,58 7 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 182106,58 7 init atidle reinit : start 182106,58 7 init atidle reinit iConferenceOtherLegLid=-1 182106,58 7 init atidle reinit : reset all LineState variables 182106,58 7 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 182106,58 7 state Waiting for a call... 182106,91 7 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 182106,91 7 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 ************************* Thank you for your help! Jose 1018tw_old.txt Share this post Link to post
SupportTeam Report post Posted 10/18/2005 09:03 PM From the trace it looks as if you have a Success path in the call transfer module leading straight to Hangup module.. is that right? The Success path, if defined, is taken immediately after the call transfer is successful. Pointing to a Hangup module will end the call. Please post in future also the script with which you are experiencing the problem on your system. Share this post Link to post
