Voiceguide And Windows Terminal Server

[KevinKirk]

We have VoiceGuide running on a pc in a server room. For convenience I would like to be able to write and test scripts from my desk, connecting to the VG pc using Windows Terminal Server.

 

If I do that VG briefly answers the call, before hanging up the line. On the next call the line state is shown as "Wave driver not installed" and I have to reboot the system before VG will answer calls again.

 

We are using an Intel Dialogic card.

 

Any thoughts?

[SupportTeam]

Best to switch to using "VoiceGuide for Dialogic".

 

Windows Terminal Server messes up the wave drivers on system and VG v5.x uses Wave drivers...